To obtain warranty service visit www.SunFireTanningBeds.com.
SUNFIRE INDUSTRIES, INC. 4905 HWY 70 E, NEW BERN, NC 28562 • SUNFIRETANNINGBEDS.COM • 800-817-5083
Proudly manufactured in the U.S.A.
Date of purchase:
Bench serial number:
Canopy serial number:
1. Warranty Period:
SUNFIRE INDUSTRIES warrants new tanning equipment manufactured
by it, provided it is still owned and operated by the original purchaser, to be free from defects in
material and workmanship under normal use and service, for a prorated period of twelve (12)
months from the date of delivery to the original Purchaser.
2. What is covered:
During the warranty period as specified above SUNFIRE INDUSTRIES
will replace any defective system or component, at SUNFIRE INDUSTRIES’s sole discretion.
The Purchaser shall be responsible for the difference between the cost of a new system or com-
ponent and the prorated value of the defective system or component. Prior to making any repairs
SUNFIRE INDUSTRIES will advise the Purchaser of the nature of the problem and the cost to
the Purchaser based on the proration of the defective system or component.
3. What is not covered:
A.
Acrylic sheets, starters (igniters), lamps, blue and clear filter glass.
B.
Any plastic parts affected by discoloration.
C.
Cracked or broken cover plates, end caps and sidebars
D.
Any failure to the external timing system (example: T-Max, FST timers and timer system
components)
E.
Any failure to the external voltage transformer (example: “buck and boost” transformers)
F.
Any damage caused by the failure of any supporting hardware not supplied by SUNFIRE
INDUSTRIES.
G.
Any labor charges, travel time charges, or mileage charges associated with a warranty item.
H.
Shipping costs back to SUNFIRE INDUSTRIES’S factory. SUNFIRE INDUSTRIES will
pay for ground transportation of repaired or replaced part back to purchaser.
I.
Tanning units, parts or components damaged in transit where SUNFIRE INDUSTRIES’S
damaged goods policy is not followed by purchaser or purchaser’s designee.
This warranty does not apply to any failure of product due to alterations, modifications,
misuse, abuse, neglect, accident, improper maintenance or installation, use of parts not sup-
plied by SUNFIRE INDUSTRIES, failure to operate and use the product in accordance
with the instructions provided in the Owner’s Manual supplied with the product or failure
to otherwise meet manufacturer’s specifications, or if the serial number has been removed,
altered or defaced.
6. Procedure for Requesting Warranty Work:
In the event of a problem covered under this
limited warranty, the customer must first contact SUNFIRE INDUSTRIES and obtain a Returned
Goods Authorization for products to be repaired or replaced at SUNFIRE INDUSTRIES’s discre-
tion, provided product(s) are returned freight prepaid to SUNFIRE INDUSTRIES. SUNFIRE
INDUSTRIES will perform its obligation within thirty (30) days from the date of SUNFIRE
INDUSTRIES’s receipt of the Purchaser’s authorization to effect repairs and acceptance of the
cost of repairs based on the prorated values of the defective systems or components. Any payment
due from the Purchaser shall be payable in full prior to SUNFIRE INDUSTRIES’s return of the
repaired system or component. Any product being returned to SUNFIRE INDUSTRIES for repair
or replacement must be adequately packaged to prevent freight damage and shipped via traceable
method
7. Right to Modify:
SUNFIRE INDUSTRIES reserves the right to make changes or improve-
ments in its products without incurring any obligations to similarly alter products which have been
previously purchased.
8. Exclusivity of Warranty:
This warranty is the only warranty made by SUNFIRE INDUS-
TRIES and may only be modified or amended by a written instrument signed by a duly authorized
officer of SUNFIRE INDUSTRIES. SUNFIRE INDUSTRIES’s sole and exclusive liability and
Purchaser’s sole and exclusive remedy under this warranty shall be, at SUNFIRE INDUSTRIES’s
option, to repair or replace, to the extent available on a prorated basis, any such defective Prod-
ucts. These remedies are available only if SUNFIRE INDUSTRIES’s examination of such Prod-
ucts discloses to SUNFIRE INDUSTRIES’s satisfaction that such defects actually exist and were
not caused by Purchaser’s misuse, abuse, neglect, improper installation, maintenance or testing,
alterations or modifications, failure to meet manufacturer’s specifications or any other cause be-
yond the range of normal usage, or by accident, fire or other hazard. Repair or replacement of a
part does not extend the warranty period or extend the prorated value of a part or product beyond
the initial two year limited warranty period from the date of delivery.
THE WARRANTY SET FORTH ABOVE IS IN LIEU OF ALL OTHER WARRANTIES,
EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO ANY IMPLIED WAR-
RANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. IN
NO EVENT SHALL SUNFIRE INDUSTRIES BE LIABLE FOR ANY INCIDENTAL OR
CONSEQUENTIAL DAMAGES WITH RESPECT TO THE PRODUCTS DELIVERED
HEREUNDER OR SUBSEQUENT USE THEREOF.
9. Limitation of Liability:
SUNFIRE INDUSTRIES shall not be liable for any loss, damages,
or penalty resulting from failure to perform any of its obligations under this Agreement due to
force majeure or any cause beyond its reasonable control.
SUNFIRE INDUSTRIES’S LIABILITY UNDER OR FOR BREACH OF THIS AGREE-
MENT SHALL NOT EXCEED THE REFUND OF THE PURCHASE PRICE LESS REA-
SONABLE RENTAL FOR PAST USE. IN NO EVENT SHALL SUNFIRE INDUSTRIES
BE LIABLE FOR COSTS OF PROCUREMENT OF SUBSTITUTE GOODS BY THE
PURCHASER OR FOR UNAUTHORIZED REPAIRS UNDERTAKEN BY THE PUR-
CHASER WITHOUT SUNFIRE INDUSTRIES’S PREVIOUS WRITTEN APPROVAL. IN
NO EVENT SHALL SUNFIRE INDUSTRIES BE LIABLE FOR ANY SPECIAL, CON-
SEQUENTIAL, OR INCIDENTAL DAMAGES, HOWEVER CAUSED, WHETHER FOR
BREACH OF WARRANTY, NEGLIGENCE, OR OTHERWISE. SUNFIRE INDUSTRIES
DISCLAIMS ANY OBLIGATION OR LIABILITY FOR LOSS OF USE OF THE PROD-
UCT WARRANTED, LOSS OF TIME, INCONVENIENCE, RENTAL OR SUBSTITUTE
PRODUCTS, LOSS OF BUSINESS, LOSS OF INCOME, COMMERCIAL LOSS OR ANY
OTHER DIRECT, CONSEQUENTIAL, SPECIAL OR INCIDENTAL DAMAGES.
10. Governing Law:
Notwithstanding principles of conflicts of law of any jurisdiction to the
contrary, all terms and provisions of this Agreement are to be construed and governed by the laws
of the state of North Carolina without regard to the laws of any other jurisdiction. The Purchaser
waives any and all privileges and rights which they may have under North Carolina Statutes,
relating to venue as it now exists or may hereafter be amended, and under any other statute, or
administrative provision thereof in any legal action on this Agreement; and further, the Purchaser
agrees that any legal action brought on this Agreement or in connection therewith, shall be brought
in the appropriate court in Craven County, North Carolina.
11. Attorney’s Fees:
Should a dispute arise with regard to this warranty or any other aspect of this
sale the prevailing party shall be entitled to reasonable attorneys fees and costs through appeal.
Sunbed not tanning
1. Clean sunbed, see Thorough Periodic Cleaning.
2. Replace lamps if lamp hours are greater than 800hrs.
3. Replace acrylic.
Lamps fail to light
1. Check source of AC power. Reset circuit breaker or replace
fuse if necessary.
2. Make sure the unit is plugged into outlet.
3. Make sure canopy to bench cord is properly connected.
One or more lamps fail to light
1. Check that lamp is installed correctly.
2. Switch unlit lamp with a lamp that lights. If the new lamp
lights and the old lamp still does not, replace old lamp.
Problem
Troubleshooting
Solution
Problem
Troubleshooting
Solution
The canopy will not stay up
NOTE: Gas springs are manufactured to hold the canopy in its
fully open position as well as allow it to rest fully closed. If left
open for an extended period of time some creep down may
occur. This is considered normal. Keep the unit closed when
not in use. If the canopy will not stay fully open when raised...
1. Raise and lower the canopy a few times to lubricate gas
spring internal seals.
2. Replace gas springs.
3. Tighten the hinge bolts to create friction.
Sunbed does not stay lit
Check source of AC power. Reset circuit breaker or replace
fuse if necessary.
