52
Troubleshooting
Tips
R0
Telephone
Problem & Solution
Base Power LED is not on
•
Make sure that the base is connected to a working non-switched electrical outlet.
•
Make sure the power cord is properly connected to the base in the correct jack,
labeled
No Display on Handset and Base Power LED is on
•
Are the batteries fully charged? Charge the batteries for 16 hours or replace the
batteries.
•
Make sure the batteries are properly installed.
No Dial Tone but Handset Display works after full charge
•
Ensure Telephone cord is connected at both ends.
•
Does the handset indicate out of range? If so move closer to the base.
•
Does another phone work with the same cord and wall jack?
Handset or Base does not ring
•
Ensure Telephone cord is connected at both ends.
•
Does the handset indicate out of range? If so move closer to the base.
•
Does another phone work with the same cord and wall jack?
Poor Reception between Handset and Base
•
Too close to metal appliances such as microwave, refrigerator, stove, etc.
•
Baby monitor or Wireless LAN is using the same frequency (2.4 GHz).
•
Handset battery is low, see battery indicator and place on charger.
•
Out of range, excessive distance and/ or objects (walls) between handset and base
(unit beeps).
•
Computer Wireless Network (WIFI), do not install near WIFI transmitters.
Can Not Dial Out
•
Keypad may be locked. If the Padlock icon is on, press unlock in order to deactivate
to enable the keypad. (Page 23)