10
Problem
Possible cause
What to do
No coffee is released into
No water in the base.
Fill the base with water
the upper caffé chamber.
Upper caffé chamber filter
Clean using warm soapy
may be blocked.
water and a fine bristled
brush and if necessary clean
using a pin.
The filter is blocked as the
Ensure you are using a
coffee grounds are too fine or medium-fine grind of coffee
tamped down too hard.
and do not compact/tamp
the coffee grinds so firmly.
The filter is blocked.
Empty out the filter and
clean with a bristled brush
under water to remove any
coffee granules blocking
the filter holes. If necessary
clean using a pin.
The coffee takes a long
Coffee grounds are too fine
Ensure you are using a
time to flow into the upper
or tamped down too hard.
medium-fine grind of coffee
caffé chamber.
and do not compact/tamp
the coffee grinds so firmly.
The filter is blocked.
Empty out the filter and
clean with a bristled brush
under water to remove any
coffee granules blocking
the filter holes. If necessary
clean using a pin.
Upper caffé chamber filter
Clean using warm soapy
may be blocked.
water and a fine bristled
brush and if necessary clean
using a pin.
Coffee leaks from between
The rubber seal is worn or
Contact a Sunbeam Service
the upper caffé chamber
damaged.
Centre.
and the base of the
Sunbeam Café Moka.
Upper caffé chamber filter
Clean using warm soapy
may be blocked.
water and a fine bristled
brush and if necessary clean
using a pin.
Troubleshooting guide
