background image

Troubleshooting guide

PROBLEM

Possible cause

What to do

No or low 

pressure 

reading on 

the espresso 

pressure gauge

Coffee grinds too coarse.

Change to a finer grind. If using a coffee 

grinder, check calibration of grinder.

Not enough coffee in the filter 
basket.

Dose more coffee grinds.

Grinds not tamped (compacted) 

enough.

Tamp more firmly.

Using stale or old coffee.

Use freshly roasted coffee, between  

5 – 20 days after roasting.

Using pre-ground coffee.

Use the dual wall filter baskets provided.

Pressure 

gauge shows 

fluctuating 

pressure.

There’s a fault or crack in the 
filter basket.

Try a different filter basket.

34

Summary of Contents for CAFE DUO

Page 1: ...CAF SERIES DUO ESPRESSO MACHINE User Guide EMM7200...

Page 2: ...not remove the group handle during the espresso pour or water flow as the unit is under pressure Removing the group handle during either of these operations can lead to a scalding or injury The steam...

Page 3: ...Never leave an appliance unattended while in use Do not place on top of any other appliance Do not use an appliance for any purpose other than its intended use Do not place an appliance on or near a...

Page 4: ...4 Features of your Sunbeam Caf Series Duo A B C G H I J K L D E F...

Page 5: ...te when the drip tray is full and requires emptying G Hot water lever Rotate to start and stop the flow of hot water from the hot water tap H Hot water tap Delivers hot water for long blacks and pre h...

Page 6: ...it is heating up The machine will automatically enter eco mode after 1 hour of non use To reactivate the machine press any button on the control panel After a further 4 hours of non use the machine w...

Page 7: ...re even extraction of the tamped coffee grinds resulting in an authentic caf quality coffee Auto Shot and customisable volumetric control Right quantity of espresso in your cup Auto Shot is the easies...

Page 8: ...plate Step 5 Preparing to prime machine Fill water tank Remove the water tank from the back or fill directly from the top water tank lid Fill with cold filtered water Insert the tank into position or...

Page 9: ...wand over the drip tray Rotate steam lever to ON position Allow steam to run through for 20 sec Return steam lever to OFF position Now the espresso machine should be thoroughly primed Wash group handl...

Page 10: ...basket Press STANDBY button the light will pulse to indicate machine is heating up Wipe filter basket with a dry cloth When STANDBY MANUAL 1 CUP 2 CUP buttons are fully illuminated machine is ready to...

Page 11: ...s 12 Optimum extraction 13 Remove coffee cake If using pre ground coffee select the 1 CUP or 2 CUP dual wall filter basket Insert filter basket into group handle Dose coffee grinds into group handle B...

Page 12: ...is run for a few seconds till steam pressure is high Return steam lever to OFF position Fill jug with cold milk just below the bottom of the spout Rotate steam lever to ON position Barista Tip For bes...

Page 13: ...xture Milky water will come out of steam wand Return steam lever to OFF position Wipe steam wand and tip with a damp cloth Rotate steam lever to ON position for 1 2 sec Barista Tip To keep optimum ste...

Page 14: ...t the optimum pressure A quality pour has a steady flow with a consistency similar to that of warm honey The resulting crema is dark golden The sweetest flavours and oils have been extracted creating...

Page 15: ...h caramel Crema dark golden Very dark brown Crema dark brown Taste Sour acidic watery Rich sweet vibrant Bitter dry grainy Grind Size Too coarse Use a finer grind Just right Too fine Use a coarser gri...

Page 16: ...r the surface of the milk Rotate steam dial to ON position to start texturing A whirlpool action should be created in the jug 4 Sound How air is introduced to the milk determines the consistency of th...

Page 17: ...and over the drip tray Rotate the steam lever to the ON position for a few seconds then return the lever to the OFF position This will remove any excess milk inside the steam wand 10 Tap and swirl the...

Page 18: ...s added first so that the crema is maintained Cup 190mL Hot Water to preference Single or double shot of espresso 30mL 60mL Con Panna Con Panna Italian for with cream made up of an espresso topped wit...

Page 19: ...ppuccino An espresso with steamed textured milk topped with creamy foam and a dusting of chocolate Cup 190 240mL Single or double shot of espresso 30mL 60mL Textured milk textured foam dusted with cho...

Page 20: ...t into the group handle Dose with coffee grinds then tamp Insert group handle into the group head Place cup under group handle Press the PROGRAM button Press the 1 CUP button to start the extraction P...

Page 21: ...utton Press and hold down the MANUAL and 1 CUP buttons While holding down the MANUAL and 1 CUP buttons press the STANDBY button and then release both the MANUAL and 1 CUP buttons To indicate you have...

Page 22: ...f the buttons will illuminate Press and release one of the buttons depending on the required extraction temperature setting 4 C press the STANDBY button 2 C press the MANUAL button 2 C press the 2 CUP...

Page 23: ...ids in the delivery of a powerful and constant dry steam A dry steam is ideal for milk texturing The steam rate can be modified in increments of plus or minus 0 1 seconds Adjusting steam pump rate Ens...

Page 24: ...ve activated the eco mode a light on one of the buttons will illuminate This light will remain on for up to 5 seconds before automatically returning to factory settings if no action is taken The mach...

Page 25: ...ry Cleaning shower and group head Every time Run water through before making an espresso Cleaning warming plate and exterior Weekly Purge water through the group head by pressing the 1 CUP button Allo...

Page 26: ...uttons The lights on the control panel will continue to chase until the cleaning cycle is completed Cleaning cycle complete When the cleaning cycle is completed the lights on the control panel will st...

Page 27: ...n steam through the steam wand for 40 seconds Cleaning Filter Baskets 2 3 months Soak the filter baskets overnight in the milk jug with warm water and one Sunbeam Cleaning Tablet In the morning rinse...

Page 28: ...iner under the group head and steam wand Check power Ensure that The power plug is inserted into the outlet and switched on Rotate the steam lever to the ON position Fill water tank with descaling sol...

Page 29: ...ng solution have been removed Fill water tank Fill the water tank with filtered water and insert into position Empty container Empty water from the container and place back into position Move to Step...

Page 30: ...er basket Dose less coffee grinds Coffee grinds tamped too hard Apply less force during tamping Top edge of filter basket has not been cleaned of loose coffee grinds Wipe around top edge of the filter...

Page 31: ...er grind Too much coffee in the filter basket Dose less coffee grinds Coffee grinds tamped too hard Apply less force during tamping Machine has scale build up A descaling cycle is required See Descali...

Page 32: ...group head or group handle Check there is nothing obstructing the group head or group handle Clean group head group handle Pump makes an unusual noise No water in the reservoir Fill water tank with w...

Page 33: ...g See Tips for milk texturing pages 16 17 Not enough foam when texturing Milk is not fresh Ensure the milk being used is fresh Milk temperature is too warm Ensure you start texturing with milk that is...

Page 34: ...ion of grinder Not enough coffee in the filter basket Dose more coffee grinds Grinds not tamped compacted enough Tamp more firmly Using stale or old coffee Use freshly roasted coffee between 5 20 days...

Page 35: ...orking Insert the 2 CUP dual wall filter basket in the group handle Insert the cleaning disc inside the filter basket Insert the group handle inside the group head Press the 2 CUP button If the espres...

Page 36: ...ilding 5 Central Park 660 670 Great South Road Greenlane Auckland Should you experience any with your productduringthe warrantyperiod please contact SunbeamCustomerCare Suite 1 Level 1 13 Lord Street...

Page 37: ...Bang Bang Coffee grinds disposal bin EM0100 CONTACT SUNBEAM CUSTOMER CARE AUS 1300 881 861 NZ 0800 786 232 Visit Sunbeam website to see full Espresso Machine range accessories available www sunbeam c...

Page 38: ...LIA Visit Phone Mail NEW ZEALAND Visit Phone Mail www sunbeam com au 1300 881 861 Suite 1 Level 1 13 Lord Street Botany NSW 2019 Australia www sunbeam co nz 0800 786 232 Level 6 Building 5 Central Par...

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