English 11
T R O U B L E S H O O T I N G Y O U R C O F F E E M A K E R
Your Sunbeam
®
Coffeemaker has been carefully designed to give you many years of trouble-
free service. In the unlikely event that your new coffeemaker does not operate satisfactorily,
please review the following potential problems and try the steps recommended BEFORE you
call an Authorized Sunbeam Service Center.
PROBLEM
POSSIBLE CAUSE
SOLUTION
THE ON LIGHT
The appliance is unplugged.
PLUG UNIT IN.
DOES NOT LIGHT UP
There’s a power outage.
WAIT FOR POWER TO BE RESTORED.
THE COFFEE IS
The appliance is unplugged.
PLUG UNIT IN.
NOT BREWING
There’s a power outage.
WAIT FOR POWER TO BE RESTORED.
The water reservoir is empty.
CHECK THE WATER WINDOWS.
The filter basket is not
INSERT FILTER BASKET CORRECTLY.
properly inserted.
The decanter is not placed all the PLACE DECANTER CORRECTLY ON
way in on the warming plate.
WARMER PLATE.
THE COFFEEMAKER
There are no coffee grounds in
ADD THE DESIRED AMOUNT
ONLY BREWS WATER the filter basket.
OF COFFEE.
THE COFFEEMAKER
The coffeemaker needs cleaning.
CLEAN COFFEEMAKER AS
BREWS SLOWLY
DESCRIBED IN “CLEANING
AND MAINTAINING” SECTION.
THE FILTER BASKET
The filter basket is not
INSERT FILTER BASKET CORRECTLY.
OVERFLOWS
properly inserted.
The decanter is not placed
PLACE DECANTER CORRECTLY
all the way in on the warming plate. ON WARMING PLATE.
The decanter lid is not on decanter. PLACE LID ON THE DECANTER.
Too many coffee grounds were
REMOVE FILTER, DISCARD GROUNDS.
placed in the filter.
IF PAPER FILTER, REPLACE.
IF PERMANENT FILTER, RINSE.
BEGIN BREWING PROCESS AGAIN.
The decanter was removed from
TURN OFF AND UNPLUG THE UNIT.
the warming plate for more than
ALLOW TO COOL. WIPE UP THE
30 seconds.
SPILL. DO NOT SET HOT DECANTER
BACK ON THE WET WARMING
PLATE OR IT MIGHT CRACK.
THE COFFEE IS
There’s a power outage.
WAIT FOR POWER TO BE RESTORED.
NOT HOT
Auto SHUT-OFF has been activated. FOR BEST RESULTS, BREW A FRESH
(Programmable models only)
POT OF COFFEE.
THE COFFEE
Coffee grounds other than for an
USE COFFEE GRIND RECOMMENDED
TASTES BAD
automatic drip coffeemaker were
FOR AUTOMATIC DRIP
used.
COFFEEMAKERS.
The ground coffee-to-water ratio
USE CORRECT GROUND
was unbalanced.
COFFEE-TO-WATER RATIO.
The coffeemaker needs cleaning.
CLEAN COFFEEMAKER AS
DESCRIBED IN “CLEANING
AND MAINTAINING YOUR
COFFEEMAKER” SECTION.
THE GROUNDS ARE The filter is not properly seated
SEAT FILTER PROPERLY WITHIN
IN THE COFFEE
in the basket.
THE FILTER BASKET.
The filter collapsed.
REMOVE FILTER AND REPLACE.
Do you still have questions? You can call us toll-free at the Sunbeam
®
Consumer Service
Department,
1-800-667-8623
or you can visit us at www.sunbeam.ca.
English 10
1.
If using water filtration disk, remove the water filtration disk from the machine
before decalcifying.
note:
4 cups or 20 fl. oz. of undiluted, white household vinegar may be used as a
substitute for the cleaner.
2.
Place an empty 10-12 cup basket-style paper filter or permanent filter into the filter
basket and close lid.
3. Place the empty decanter back in the unit, centered on the warming plate.
4. Brew three cups of cleaning solution through the coffeemaker.
5. Turn the coffeemaker off and let stand for 30 minutes.
6. Run the remainder of the cleaning solution through the coffeemaker.
7. Discard the cleaning solution and rinse the decanter thoroughly with clean water.
8. Fill the water reservoir with clean, fresh water.
9. Place the empty decanter back on the coffeemaker, centered on the warming plate.
10. Remove and discard the paper filter used during the cleaning cycle. If a permanent
filter was used during cleaning, remove it and rinse it thoroughly before replacing it
in the filter basket.
11. Begin brewing and allow the full brew cycle to complete.
12. Repeat Steps 8 through 11 one more time.
Your coffeemaker is now clean and ready to brew the next pot of delicious, hot coffee!
Suggested Decalcifying Interval:
Type of Water
Cleaning Frequency
Soft Water
Every 80 Brew Cycles
Hard Water
Every 40 Brew Cycles
Water Filtration Disk Replacement:
Your water filtration disk will need to be replaced once a month (approx. 30 brew
cycles). If the machine will not be in use for an extended period of time, rinse the
water filter with running water and clean the coffeemaker before use.
Cleaning the Decanter:
Hard water can leave a whitish stain on the decanter, and coffee may then turn this
stain brown.
To remove decanter stains:
1.
Fill the decanter with a solution of equal parts water and vinegar and let the solu-
tion stand in the decanter for approximately 20 minutes.
2.
Discard the solution, then wash and rinse the decanter.
Do not use harsh abrasive cleaners that may scratch the decanter, scratches may
cause the decanter to break.
note:
Do not place thermal carafe in the dishwasher.
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