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Sun StorEdge L1000 User’s Guide • May 1998
Operating Problems
describes the corrective action for problems which occur during library
operation.
The robot drops a cartridge.
Open the doors safely. (To do so, press the Load Pack button
first, unlock and open the left door, open the right door, and
remove the load packs.) Retrieve the cartridge, orient it
properly, and place the cartridge in an empty storage bin.
(Do not try to place the cartridge in the gripper.) Afterwards,
replace the load packs and close the doors (right door first).
A cartridge is in the gripper
at start-up, when a move
command is requested, or
after a place command is
executed.
Open the front doors and remove the load packs. Manually
remove the cartridge from the gripper and place it in an
empty bin. Then replace the load packs and close the doors
(right door first).
The gripper does not have a
cartridge after completing a
pick command.
Be sure a cartridge can be found in the source location. Retry
the command. If the pick operation fails again, contact a field
service engineer.
TABLE 6-4
Operating Problems
Problem
Corrective Action
The host computer cannot
communicate with the
library.
This may be a SCSI bus time-out or a premature disconnect
problem. Check cable connections, cable length, SCSI
addresses, and termination. Restart the host and the library.
If the host and library still are not communicating, contact a
field service engineer.
A cable or terminator is
disconnected from the
library back panel.
Reconnect the cable or terminator according to the
guidelines found in the cabling section in Chapter 2 of this
guide.
A tape cartridge (medium)
is reported not present.
This means that the gripper could not sense a tape cartridge
in a particular storage element even though the inventory
reports that it is present. Check to see if the designated
cartridge is present. If it is, be sure it is properly seated. (For
a tape drive, be sure the cartridge is completely unloaded.)
Then retry the command. If the error persists, contact a field
service engineer.
TABLE 6-3
Robotics Problems (Continued)
Problem
Corrective Action
Summary of Contents for StorEdge L1000
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