7
SNOW JOE
®
+ SUN JOE
®
REFURBISHED GOODS WARRANTY
GENERAL CONDITIONS:
Snow Joe
®
+ Sun Joe
®
operating under Snow
Joe
®
, LLC warrants this refurbished product to the
original purchaser for 90 days against defects in
material or workmanship when used for normal
residential purposes. If a replacement part or
product is needed, it will be sent free of charge to
the original purchaser except as noted below.
The duration of this warranty applies only if
the product is put to personal use around the
household. It is the owner’s responsibility to
correctly perform all maintenance and minor
adjustments explained in the owner’s manual.
HOW TO OBTAIN YOUR REPLACEMENT PART
OR PRODUCT:
To obtain a replacement part or product, please visit
snowjoe.com/help or email us at help@snowjoe.
com for instructions. Please be sure to register
your unit beforehand to speed up this process.
Certain products may require a serial number,
typically found on the decal affixed to the housing
or guard of your product. All products require a
valid proof of purchase.
EXCLUSIONS:
• Wearing parts like belts, augers, chains and
tines are not covered under this warranty.
Wearing parts can be purchased at snowjoe.
com or by calling 1-866-SNOWJOE (1-866-
766-9563).
• Batteries are covered in full for 90-days from
the date of purchase.
Snow Joe
®
+ Sun Joe
®
may from time to time
change the design of its products. Nothing
contained in this warranty shall be construed as
obligating Snow Joe
®
+ Sun Joe
®
to incorporate
such design changes into previously manufactured
products, nor shall such changes be construed as
an admission that previous designs were defective.
This warranty is intended to cover product defects
only. Snow Joe
®
, LLC is not liable for indirect,
incidental or consequential damages in connection
with the use or misuse of the Snow Joe
®
+ Sun Joe
®
products covered by this warranty. This warranty
does not cover any cost or expense incurred by
the purchaser in providing substitute equipment or
service during reasonable periods of malfunction
or non-use of this product while waiting for a
replacement part or unit under this warranty. Some
states do not allow exclusions of incidental or
consequential damages so the above exclusions
may not apply in all states. This warranty may give
you specific legal rights in your state.
HOW TO REACH US:
We’re here to help Monday through Friday from
9AM to 7PM EST and Saturday and Sunday 9AM
to 4PM. You can reach us at 1-866-SNOWJOE (1
866-766-9563), online at snowjoe/com, via email
at [email protected] or tweet us @snowjoe.
EXPORTS:
Customers who have purchased Snow Joe
®
+ Sun
Joe
®
products exported from the United States and
Canada should contact their Snow Joe
®
+ Sun Joe
®
distributor (dealer) to obtain information applicable
to your country, province or state. If for any
reason, you are not satisfied with the distributor’s
service, or if you have difficulty obtaining warranty
information, contact your Snow Joe
®
+ Sun Joe
®
seller. If in the event your efforts are unsatisfactory,
please reach out to us directly.
