11
TROUBLESHOOTING
You can solve many common problems easily, saving you the cost of a possible service call. Try the
suggestions below to see if you can solve the problem before calling a service technician.
Troubleshooting Guide
PROBLEM POSSIBLE
CAUSE
The unit does not operate.
Not plugged in.
The appliance is turned off.
Tripped circuit breaker or blown fuse.
The unit is not cold enough.
Check the temperature control setting.
External environment may require a higher setting.
The door is opened too often.
The door is not closed completely.
The door gasket does not seal properly.
Turns on and off frequently.
The ambient temperature is warmer than normal.
A large amount of contents has been added to the
unit.
The door is opened too often.
The door is not closed completely.
The temperature control is not set correctly.
The door gasket does not seal properly.
The light does not work.
Not plugged in.
Tripped circuit breaker or blown fuse.
The light switch is “OFF”.
Vibrations
Check to assure that the appliance is level.
The unit seems to make too much noise.
A rattling noise may come from the flow of the
refrigerant, which is normal.
As each cycle ends, you may hear gurgling sounds
caused by the flow of refrigerant in your unit.
Contraction and expansion of the inside walls may
cause popping and crackling noises.
The appliance is not level.
The door will not close properly.
The appliance is not level.
The door was reversed and not properly re-installed.
The gasket is dirty.
The shelves are out of position.
Display shows “EL” or “EH”.
The air temperature sensor has failed.
If you've checked the table above and find that you still need help with your appliance, call our Customer
Service facility at
800-932-4267
between 9:00AM and 5:00PM ET. We will do our best to answer your
questions.
