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TROUBLESHOOTING
You can solve many common problems easily, saving you the cost of a possible service call. Try the
suggestions below to see if you can solve the problem before calling the servicer.
PROBLEM
POSSIBLE CAUSE
REMEDY
Appliance does not
operate
Appliance is not connected to a power
supply.
The appliance is turned off.
Tripped circuit breaker or a blown a fuse.
Connect the appliance.
Switch on the appliance.
Switch on the circuit breaker or replace fuse.
Appliance is not cold
enough
The temperature is not set correctly.
Temperature could require a lower
temperature setting.
The drawer was not closed completely.
Drawer is not hermetically sealed.
The condenser is too dirty.
The ventilation opening is blocked or too
dusty.
Check the set temperature.
Set a lower temperature.
Do not open the drawer more often than
necessary.
Close drawer properly.
Check the drawer seal and clean/replace.
Clean the condenser when necessary.
Clear the obstructions, clean the dust.
Appliance turns itself on
and off frequently
The room temperature is higher than
average.
A large amount of food has been added to
the unit.
The drawer is open too often.
The drawer is not closed completely.
The drawer gasket does not seal properly.
Put the appliance in a cooler place.
Leave the appliance to work for a while until
the set temperature has been reached.
Do not open more than necessary.
Close drawer properly.
Check the drawer seal and clean/replace.
The light does not work
Appliance is not connected to a power
supply.
Tripped circuit break or blown a fuse.
The light was switched off on the control
panel.
Connect the appliance.
Switch on circuit breaker or replace fuse.
Switch on the light.
Vibrations
The appliance is not properly leveled.
Level the appliance with the adjustable feet.
The appliance seems to
make too much noise
The rattling may come from the flow of the
refrigerant, which is normal. As each cycle
ends, you may hear gurgling sounds caused
by the flow of refrigerant in your appliance.
If the temperature fluctuations occur, the
contraction and expansion of the inner walls
may cause popping and cracking noises.
The appliance is not properly level.
Level the appliance with the adjustable feet.
The drawer will not close
properly
The appliance is not properly level.
The drawer was reversed and not properly
installed.
The gasket is dirty.
Level the appliance with the adjustable feet.
Check the drawer hinge and reassemble
correctly.
Clean the drawer gasket.
The alarm sounds and
the temperature display
flashes.
Has the appliance drawer been open for
longer than 60 seconds? If not, then the
temperature has risen higher or fallen lower
than the temperature that has been set.
This could be due to:
The appliance drawers being opened
too often. The ventilation opening being
covered or too dusty.
A lengthy interruption in the power supply.
A large amount of food has been added to
the unit.
If yes, close the drawer.
Do not open the drawer more often than
necessary.
Clear the obstructions and clean the dust.
Leave the appliance to work for a while until
the set temperature has been reached.