Symptom
Solution
Not or less water come out
1
st
. Make sure turn on the shut-off valve
2
st
. Inspect all connector for ensuring no stemming inside
3
st
. Make sure hot and cold water both has enough water, the pressure balance valve
will stop water running suppose one of hot/cold water supply system is waterless
or only supply low water pressure water.
Leaking from handle
1
st
. Replace the cartridge
2
st
.Replace the O-ring.
Less water come out from showerhead
1
st
. clean the calcification in showerhead nipple
LCD screen shutdown
1
st
. Recharge battery with charger
2
st
. Replace battery
3
st
. Replace electronic module
LCD display error code “E10”
1
st
. Insert and extract the sensor connector repeatedly
2
st
. Ensure all connection are solid and not pseudo soldering.
3
st
. Ensure the sensor wires are not discontinued.
LCD display error code “E20”
1
st
. Drying the sensor connector if water resided.
2
st
. Drying the circuit board if water resided
LCD display error code “E30”
1
st
. Hardware or Software Original authorization Invalid, contact SUMERAIN technical
support center.
LCD backlight doesn’t activated
1
st
. the shower water’s temperature is less than predefined threshold value
Big temperature measurement error
1
st
. Drying the sensor connector if water resided.
2
st
. Drying the circuit board if water resided
3
st
. Temperature sensor invalid.
LCD screen has steam
1
st
. Loose and take off the LCD screen, drying the transparent plate and reassemble.
HONGKONG SUMERAIN SANITARY INDUSTRY CO., LIMITED
Address: ROOM 1018, HOLLYWOOD PLAZA 610 NATHAN ROAD MONGKOK, KL
Factory Address: 25 building Tangkou Industrial Park,Shuikou town, Kaiping City, Guangdong Province, China (Mainland)
Tel: +86-750-2731579
Toll Free: 400-0999-075 (China mainland)
Fax: +86-750-2715258
Web: http://www.sumerain.com
E-mail:
SUMERAIN INTERNATIONAL GROUP – AMERICA SALES Branch
Address: 13455 Harper Dr.
Saratoga, CA 95070
USA
Tel: +1-408-867-8884
FAX: +1-408-867-4272
E-mail:
