Subpac S2, Owner'S Manual, Page: 8 / 8

14
SUBPAC
®
MANUFACTURER’S 1 YEAR LIMITED WARRANTY
For consumers who are covered by consumer protection laws or
regulations in their country of purchase or, if different, their country of
residence. The benefits conferred by the SubPac
®
One Year Limited
Warranty are in addition to all rights and remedies conveyed by such
consumer protection laws and regulations, including but not limited to
these additional rights.
For further information on rights provided by consumer law for different
regions, please visit: http://thesubpac.com/warranty
IMPORTANT: BY USING YOUR SUBPAC
®
PRODUCT, YOU ARE AGREEING TO
BE BOUND BY THE TERMS OF THE SUBPAC
®
ONE YEAR LIMITED WARRANTY
(“WARRANTY”) AS SET OUT BELOW.
PLEASE DO NOT USE YOUR PRODUCT UNTIL YOU HAVE READ THE TERMS
OF THE WARRANTY.
IF YOU DO NOT AGREE TO THE TERMS OF THE WARRANTY, DO NOT USE
THE PRODUCT AND RETURN IT WITHIN THE RETURN PERIOD STATED IN THE
SUBPAC
®
RETURN POLICY (FOUND AT http://thesubpac.com/warranty)
DIRECTLY TO SUBPAC
®
(USING THE INSTRUCTIONS BELOW) FOR A FULL
REFUND.
SubPac
®
tactile sound products are warranted to be free from defects in
materials or workmanship for one year from the date of purchase. Within
this period, SubPac
®
will, at its sole option, repair or replace any
components that fail, providing the unit has not been compromised. Such
repairs or replacement will be made at no charge to the customer for parts
or labor, provided that the customer shall be held responsible for any
transportation cost.
This warranty does not apply to:
(i) Cosmetic damage, such as scratches or tears
(ii) Rips in textile elements or straps
(iii) Consumable parts, such as batteries, unless product damage has
occurred due to a defect in materials or workmanship
(iv) Damage caused by accident, abuse, misuse, water, flood, fire, or other
acts of nature or external causes
(v) Damage caused by service performed by anyone who is not an
authorized service provider of SubPac
®
(vi) Damage to a product that has been modified or altered
without the written permission of SubPac
®
In addition, SubPac
®
reserves the right to refuse warranty claims against
products or services that are obtained and/or used in contravention of the
laws of any country.
Repairs have a 90-day warranty. If the unit sent in is still under its original
warranty, then the new warranty is 90 days or to the end of the original
one year warranty, depending upon which is longer.
15
TO THE EXTENT PERMITTED BY LAW, THE WARRANTIES AND REMEDIES
CONTAINED HEREIN ARE EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES
EXPRESS, IMPLIED, OR STATUTORY, INCLUDING ANY LIABILITY ARISING UNDER
ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE,
STATUTORY OR OTHERWISE. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS,
WHICH MAY VARY BY YOUR PROVINCE, STATE OR COUNTRY.
IN NO EVENT SHALL SUBPAC
®
BE LIABLE FOR ANY INCIDENTAL, SPECIAL, INDIRECT,
OR CONSEQUENTIAL DAMAGES, WHETHER RESULTING FROM THE USE, MISUSE,
OR INABILITY TO USE THIS PRODUCT OR FROM DEFECTS IN THE PRODUCT. SOME
STATES DO NOT ALLOW THE EXCLUSION OF INCIDENTAL OR CONSEQUENTIAL
DAMAGES, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.
SubPac ®
retains the exclusive right to repair or replace (with a new or
newly-overhauled replacement product) the device or offer a full refund of the
purchase price at its sole discretion. SUCH REMEDY SHALL BE YOUR SOLE AND
EXCLUSIVE REMEDY FOR ANY BREACH OF WARRANTY.
To obtain warranty service, please submit a support request at
support.thesubpac.com and a SubPac
®
Support Specialist will assist you.
SubPac
®
Product Support will provide you with shipping instructions and an RMA
tracking number. Securely pack the device with accessories and a copy of the
original sales receipt, which is required as the proof of purchase for warranty
repairs. Write the tracking number clearly on the outside of the package. Send the
device, freight charges prepaid, to SubPac
®
warranty service station provided by
SubPac
®
Product Support.
ONLINE AUCTION PURCHASES: Products purchased through online auctions (this
does not apply to purchases made on thesubpac.com) are not eligible for warranty
coverage. Online auction confirmations are not accepted for warranty verification.
To obtain warranty service, an original or copy of the sales receipt from the
original retailer is required. SubPac
®
will not replace missing components from
any package purchased through an online auction.
FCC NOTICE:
This device complies with part 15 of the FCC Rules. Operation is subject to
the following two conditions: (1) This device may not cause harmful interference, and (2)
this device must accept any interference received, including interference that may cause
undesired operation. This equipment has been tested and found to comply with the limits
for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed
to provide reasonable protection against harmful interference in a residential installation.
This equipment generates, uses and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions, may cause harmful interference to
radio communications. However, there is no guarantee that interference will not occur in
a particular installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off and on, the
user is encouraged to try to correct the interference by one or more of the following
measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected.
- Consult the dealer or an experienced radio/TV technician for help.
Caution: Any changes or modifications not expressly approved by the party responsible
for compliance could void the user's authority to operate the equipment.