Subaru Delivery Checklist
Owner Information
VEHICLE ID #
DELIVERY DATE
OWNER NAME
OWNER NAME
Owner Resources & Warranty
Present the Subaru Owner’s Manual & Quick Reference Guide (detailed review in
“Operation & Controls” section)
Review Subaru Roadside Assistance, Owner Cards & Provide
Toll-Free Number 1-800-261-2155
Explain 3/36 BASIC Warranty / 5/60 Powertrain Warranty / Explain Wear Items &
Adjustments / PZEV (if applicable) / Review Rust Perforation Warranty / Tire Warranty
Review Service & Maintenance Schedules & Terms
Explain Normal vs. Extreme Schedules (if applicable)
Review New Owner’s MY.SUBARU.
COM
Website
Review The Subaru Mastercard Program from CHASE & Explain The Card Benefits
Explain Dealership’s New Owner Follow Up Procedure
Customer Signature
Review Dealership Service Department Location, Payment Options & Hours of Operation
Introduce The Subaru Service Advisor & Provide Their Business Card
Explain Dealership Service Appointment Scheduling & Early Morning Service
Drop Off Procedures
Review Dealership Parts Department Location & Hours
Vehicle Condition
Exterior Condition Approval (New Owner indicated exterior of vehicle is clean & undamaged)
Interior Condition Approval (New Owner indicates interior of vehicle is clean & undamaged)
Operational Condition Approval (New Owner has driven vehicle & approves it is ready
for delivery)
NEW
OWNER
SIGNATURE
SALES
CONSULTANT
SIGNATURE
SALES
MANAGER
SIGNATURE
Fold back and remove this
checklist from the QRG. Place
this completed checklist in the
deal jacket for future reference.
Additional copies of this checklist
can be made by photocopying.
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