Troubleshooting Guide
42
Frequently Asked Questions
ICE PRODUCTION
IMPORTANT NOTE:
Make sure that the power is on for the
ice maker system. The
indicator will be visible in the
control panel display.
IMPORTANT NOTE:
Dispose of the first two containers of
ice produced by your new built-in unit to ensure that
impurities from new plumbing connections are not
consumed.
Q:
My ice maker is not producing very much ice.
A:
On average, you can expect a cycle of ice (eight cubes
per cycle) every two hours. Increased ice production
can be achieved with the max ice feature.
Q:
The ice is freezing together and clumping.
A:
If ice is not used regularly it tends to fuse together.
You may need to discard the ice and allow ice to be
replenished.
Q:
The ice tastes funny and is discolored.
A:
Sub-Zero built-in models with an ice maker have a
water filtration system. If the
indicator is displayed
in the control panel display, the water filter cartridge
needs to be replaced.
Q:
The ice cubes seem small or water is dispensing very
slowly.
A:
The water filter cartridge may need to be replaced.
Refer to page 20.
NOISE
Q:
Why do I hear my unit running constantly?
A:
It is normal to hear the operation of fans and compres-
sors. Sounds will be accentuated based on the place-
ment of the unit and overall room design.
TEMPERATURE
IMPORTANT NOTE:
Unless the unit is being serviced,
make sure the power for your unit is on. If the unit is not
on, ‘OFF’ will be visible in the control panel display.
Q:
How do I adjust the temperatures?
A:
To adjust temperatures, refer to temperature control,
page 14.
Q:
What are the suggested temperature settings?
A:
The recommended settings are 38°F
(3°C)
for the refrig-
erator section and 0°F
(-18°C)
for the freezer section.
Q:
Condensation is forming on the inside and outside of
the unit.
A:
In climates with higher humidity, condensation will form
and is considered normal. Leaving the door open for a
long period of time may also contribute to condensa-
tion forming on the inside of the unit.
Q:
My built-in unit is not cooling properly.
A:
Clean the condenser area as outlined on page 2.
DOOR OPERATION
Q:
Why is the door of my unit hard to open?
A:
The built-in unit was designed for an airtight seal. A
vacuum seal can form after the door is closed. Wait
several seconds for pressure to equalize before
reopening the door.
Q:
The door on my unit is opening too fast and hitting the
wall or surrounding cabinets.
A:
The unit may not be leveled properly or a door stop
may be required. Install the optional 0° door stop
provided with the built-in unit.
