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Warranty
This outdoor patio product has a limited residential domestic warranty from the date of the original retail purchase, that the product will be
free from defects in material and workmanship and is valid for the original retail purchaser only, with the original sales receipt including
purchase date, and is not transferable. In certain warranty claim cases, photographs, and/or visual inspection reports may be required.
Should replacement of the warranted item(s) be unavailable, the manufacturer reserves the right to substitute items of our choice that are
of similar style and quality. Warranty coverage period depends on the purchased item. This warranty does not apply to any damage caused
to the product as a result of the product being used in a commercial or industrial setting. The terms of this warranty are subject to change
without notice.
Steel Frame – 1 Year: We warrant the frame to be free of manufacturing and workmanship defects to the original purchaser for one year. If
the steel frame fails structurally within one year from the original date of purchase, the manufacturer will replace the frame in the original
finish and style whenever possible at no charge to the original purchaser.
Wicker Weave & Vinyl Strap – 1 Year: If the wicker weave or vinyl strap fails structurally within one year from the original date of purchase,
the manufacturer will replace the frame in the original finish and style whenever possible at no charge to the original purchaser. The
replacement shall be on the individual item or items not on the complete collection or setting. Fading or discolorations resulting from
exposure to the elements, chemicals or from spills are not covered.
Alternative Tops – 1 Year: Residential Use: Alternative Table Tops (non-metal) are warranted for one year for defects. Glass and tile tops are
not covered in this warranty.
Warranty Exclusions: Failure to follow general care and maintenance guidelines will void all warranty. Excluded from the warranty are any
products used for commercial, industrial, contract or any other non-residential purposes, display models, clearance items, or items
purchased “as is”, freight damage, products damaged by acts of nature such as, but not limited to, freezing or high winds, extreme climate
conditions, vandalism, fire, abuse, or improper assembly. Fading and discolorations from exposure to the elements, chemicals, oils, spills or
fluids; hardware against corrosion or rusting; splitting or buckling of tubing resulting from exposure to water and freezing temperatures are
not covered. After 90 days from date of purchase, shipping and handling charges are the original purchaser’s responsibility. Also excluded
are purchased or replacement parts; plastics, normal fading, scratching, or chipping of the finish, staining or discoloration of furniture,
accidental damages, repairs, or modifications by consumer, normal wear and tear. Exclusion also includes loss of time, inconvenience,
travel, packaging, and/ or any other incidental damages. Lack of original receipt will void warranty. At no time shall the manufacturer’s
responsibility exceed the value of the replacement product. The manufacturer reserves the right to substitute similar product of same
quality if model in question is no longer in production or available.