
2236-009-101 REV B
21
Troubleshooting
Problem / Failure
Recommended Action
Therapy surface is not inflating.
1. Ensure the hose connection from the therapy mattress system (mattress) to
the control unit is securely connected.
2. Ensure that the control unit is plugged into an A/C outlet.
3. Ensure that the power is not on
Standby
. If on
Standby
, press the Power
button.
Unable to change therapy mode
or adjust comfort control.
1. Make sure the
Lockout
function is disabled. To disable, press
the Up and Down comfort adjust arrows simultaneously.