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STRUCTURAL CONCEPTS TECHNICAL SERVICE CONTACT INFORMATION & LIMITED WARRANTY 

SCC Warranty Revision K Date: 12.10.2018

 

LIMITED WARRANTY 

 

Overview:

 All sales by Structural Concepts Corporation (hereafter referred to as “SCC”) are subject to the following limited warranty. “Goods” refers to the product or products 

being sold by SCC. 

 

Warranty Scope: 

Warranty is for equipment sold in the United States, Canada, Mexico and Puerto Rico.  Equipment sold elsewhere may carry modified warranties. 

 

Warranty; Remedies; Limitations:

  The limit of liability of SCC toward the exchange cost of the original compressor motor (and/or any other components) is one year parts and 

labor. If any Goods are found to be of faulty material or workmanship within one year of the original F.O.B. (free on board) unit shipment, SCC will, at its option (after inspection 

by an authorized representative), replace or pay the reasonable cost of replacement of the faulty Goods. If warranty claim is not made within this one year time period, SCC is not 

bound to warrant Goods. A motor-compressor (and/or any other components) replaced during the warranty shall not exceed manufacturer's current established wholesaler’s 

exchange price.  If replacement motor-compressor (and/or other components) is available via storage facility, parts truck, etc., SCC mandates that readily accessible replacement 

components be used toward repair of Goods; in such instances, SCC will replace such equipment (at its own expense) after confirmation of its use/placement on defective unit. 

SCC shall not be charged an additional fee, up-charge or expense for such replacement Goods. If SCC is unable to repair or replace the defective Goods, SCC shall issue a 

credit to the Purchaser for full or partial purchase price, as SCC shall determine.  The replacement or payment in the manner described above shall be the sole and exclusive 

remedy to Purchaser for a breach of this warranty. If any Goods are defective or fail to conform to this warranty, SCC will furnish instructions for their disposition. No Goods shall 

be returned to SCC without its prior consent.  

 

SCC’s liability for any defect in the Goods shall not exceed the purchase price of the Goods. SCC SHALL HAVE NO LIABILITY TO PURCHASER FOR CONSEQUENTIAL      

DAMAGES OF ANY KIND WHATSOEVER, INCLUDING, BUT NOT LIMITED TO, PERSONAL INJURY, PROPERTY DAMAGE, LOST PROFITS, OR OTHER ECONOMIC 

INJURY DUE TO ANY DEFECT IN THE GOODS OR ANY BREACH OF SCC, SCC SHALL NOT BE LIABLE TO THE PURCHASER IN TORT FOR ANY NEGLIGENT DESIGN 

OR MANUFACTURE OF THE GOODS, OR FOR THE OMISSION OF ANY WARNING THEREFROM. 

 

SCC shall have no obligation or liability under this warranty for claims arising from any other party’s (including Purchaser’s) negligence or misuse of the Goods or environmental 

conditions. This warranty does not apply to any claim or damage arising for or cause by improper storage, handling, installation, maintenance, or from fire, flood, accidents,   

structural defects, building settlement or movement, acts of God, or other causes beyond SCC’s control.  

 

Except as expressly stated herein, SCC makes no warranty, express, implied, statutory or otherwise as to any parts or goods not manufactured by SCC. SCC shall warrant such 

parts or Goods only (I) against such defects, (II) for such periods of time, and (III) with such remedies, as are expressly warranted by the manufacturer of such parts of Goods. 

Notwithstanding the foregoing, any warranty with respect to such parts of Goods and any remedies available as a result of a breach thereof shall be subject to all of the          

procedures, limitations, and exclusions set forth herein. 

 

THE WARRANTIES HEREIN ARE IN LIEU OF ALL WARRANTIES, EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE. IN PARTICULAR, SCC MAKES NO WARRANTY 

OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. 

 

No representative, agent or dealer of SCC has authority to modify, expand, or extend this Warranty, to waive any of the limitations or exclusions, or to make any different or    

additional warranties with respect to Goods.  

 

Period of Limitations:

 No claim, suit or other proceeding may be brought by Purchaser for any breach of the foregoing warranty or this Agreement by SCC or in any way arising 

out of this Agreement or relating to the Goods after one year from the date of the breach. In the interpretation of this limitation on action for a breach by SCC, it is expressly 

agreed that there are no warranties of future performance of the goods that would extend that period of limitation herein contained for bringing an action. 

 

Indemnifications:

 Purchaser agrees to indemnify, hold harmless, and defend SCC if so requested, from any and all liabilities, as defined herein, suffered, or incurred by SCC as 

a result of, or in connection with, any act, omission, or use of the Goods by Purchaser, its employees or customers, or any breach of this Agreement by Purchaser. Liabilities shall 

include all costs, claims, damages, judgments, and expenses (including reasonable attorney fees and costs). 

 

Remedies of SCC:

 SCC’s rights and remedies shall be cumulative and may be exercised from time to time. In a proceeding or action relating to the breach of this Agreement by 

Purchaser, Purchaser shall reimburse SCC for reasonable costs and attorney’s fees incurred by SCC. No waiver by SCC of any breach of Purchaser shall be effective unless in 

writing nor operate as a waiver of any other breach of the same term thereafter. SCC shall not lose any right because it has not exercised it in the past. 

 

Applicable Law. This Agreement is made in Michigan; it is governed by and interpreted according to Michigan law. Any lawsuit arising out of this Agreement or the Goods may be 

handled by a federal or state court whose district includes Muskegon County, Michigan, and Purchaser consents that such court shall have personal jurisdiction over Purchaser. 

 

LED Lighting Components Within Lighting System:

 Supermarket: 5-year LED warranty from date of shipment. Foodservice: 2-year LED warranty from date of shipment. After 

one year, warranty does not include labor or other costs incurred for diagnosing, repairing, removing, installing, shipping, servicing, or handling of either defective part or        

replacement parts. Remedy of repair or provision of a replacement part without charge shall be the exclusive remedy for any warranty claim. The replacement LED and/or power 

supply assumes the unused portion of warranty remaining on unit(s). A 90-day warranty will apply for any LED sold as a service part. Warranty claim must include serial and 

model number of unit as well as date code on defective LED lighting component(s). Manufacturer may request return of defective part(s) at customer’s expense to initiate claim. 

 

Glass Material: 

Glass (UV-bonded glass, glass sneeze guards, glass enclosures, glass held in place via posts, etc.) is only warranted to FIRST POINT OF DELIVERY. 

 

Miscellaneous: 

If any provision of this Agreement is found to be invalid or unenforceable under any law, the provision shall be ineffective to that extent and for the duration of  

the illegality, but the remaining provisions shall be unaffected. Purchaser shall not assign any of its rights nor delegate any of these obligations under this Agreement without prior 

written consent of SCC. This Agreement shall be binding upon and inure to the benefit of SCC and Purchaser and each of their legal representatives, successors and assignees. 

SCC warrants its products to be free of defects in materials and workmanship under normal use and service for a period of one (1) year from the date of delivery. 

 

This warranty is extended only to the original purchaser for use of the Goods. It does not cover normal wear parts such as plastic tongs, tong holders, tong cables, bag holders,  

or acrylic dividers.   

 

General Conditions: 

All service labor and/or parts charges are subject to approval by SCC. Contact Customer Service Dept. in writing, by phone, fax or email. 

 

All claims must contain the following information: (1) model & serial code number of equipment; (2) the date and place of installation; (3) the name and address of the agency 

which performed the installation; (4) the date of the equipment failure; and (5) a complete description of the equipment failure and all circumstances relating to that failure.  

 

Once the claim has been determined to be a true warranty claim by SCC’s Customer Service Department, the following procedure will be taken: (1) replacement parts will be sent 

at no charge from SCC on a freight prepaid basis; (2) reimbursement for service labor will be paid if the following conditions have been met - (a) prior approval of  service agency 

was awarded from the Customer Service Department; and (b) an itemized statement of all labor charges incurred is received by the Customer Service Department. The cost of 

the service labor reimbursement will be based on straight time rates and reasonable time for the repair of the defect. 

 

If problems occur with any compressor, notify SCC’s Customer Service Department immediately. Any attempt to repair or alter the unit without prior consent from the Customer 

Service Department will render any warranty claim null and void. This warranty and protection plan does not apply to any condensing unit or any part thereof which has been 

subject to accident, negligence, misuse, or abuse, or which has not been operated in accordance with the manufacturer’s recommendations or if the serial number of the unit has 

been altered, defaced, or removed. 

 

One Year Limit of Liability:  

After SCC's one-year parts and labor warranty on the original F.O.B. (free on board) unit has expired, SCC is not liable for either the equipment or 

labor costs of repairing or replacing the motor compressor, nor any other components that were included in the original F.O.B. (free on board) unit.  

TECH SERVICE/WARRANTY CONTACT INFO: 

1 (800) 433-9490 / EXTENSION 1 

 

DAYS/HOURS AVAILABLE: 

MONDAY - FRIDAY (CLOSED HOLIDAYS)  

8:00 a.m. TO 5:00 p.m. EST 

YOU MUST HAVE THE FOLLOWING INFO AVAILABLE 

BEFORE CONTACTING STRUCTURAL CONCEPTS: 

 

SERIAL NO. / MODEL NO. / STORE NO. / STORE 

ADDRESS / DETAILS (PHOTOS, LEAK LOCATIONS, 

DAMAGE, STORE’S AMBIENT CONDITIONS, ETC.) 

38 

Summary of Contents for Reveal NR3633RSSV

Page 1: ...UMS SEE PAGES 10 11 FOR PANEL GRILLE TOE KICK ATTACHMENT INSTRUCTIONS Model With Rear Sliding Doors and Acrylic Perforated Plenums Cladding Attached Perforated Rear Panel Model Shown Cladding Attached Models Are Shipped WITHOUT Panels and Cladding Attached See Pages 10 and 11 for Component Attachment Instructions Structural Concepts Corporation 888 E Porter Road Muskegon MI 49441 Phone 231 798 888...

Page 2: ...DRIVERS MAIN POWER SWITCH CONDENSER COIL FILTER CASE DESIGN CONT D NIGHT CURTAIN ACCESS AND OPERATION CASE DESIGN CONT D TUB AREA AFTER DECK PAN REMOVAL CASE DESIGN CONT D LED LIGHT SWITCH LOCATIONS LED LIGHTS THERMOMETER CASE DESIGN CONT D REAR SLIDING DOOR REMOVAL REAR PERFORATED PLENUM CONTROL CASE DESIGN CONT D CONDENSER PACKAGE SELF CONTAINED UNITS ONLY PRODUCT PLACEMENT HONEYCOMB AIRFLOW CON...

Page 3: ... 13 5 8 32 7 8 33 D x 47 3 4 W NR4840RSSV 20 3 8 39 5 8 33 D x 47 3 4 W NR4847RSSV 27 7 8 47 1 8 33 D x 47 3 4 W NR4855RSSV 35 1 4 54 5 8 33 D x 47 3 4 W NR6033RSSV 13 5 5 32 7 8 33 D x 59 3 4 W NR6040RSSV 20 3 8 39 5 8 33 D x 59 3 4 W NR6047RSSV 27 7 8 47 1 8 33 D x 59 3 4 W NR6055RSSV 35 1 4 54 5 8 33 D x 59 3 4 W NR7233RSSV 13 5 8 32 7 8 33 D x 71 3 4 W NR7240RSSV 20 3 8 39 5 8 33 D x 71 3 4 W ...

Page 4: ...display refrigerators are intended for use in an area where environmental conditions are controlled and maintained so that the ambient temperature does not exceed 80 F 27 C and 55 maximum humidity If unsure if your unit is Type I or II see tag next to serial label See SERIAL LABEL LOCATION INFORMATION LISTED TECH INFO SERVICE section in this manual for sample serial labels COMPLIANCE Performance i...

Page 5: ...a with any refrigerants on the List of Prohibited Substances for that specific end use in accordance with California Code of Regulations title 17 section 95374 This disclosure statement has been reviewed and approved by Structural Concepts and Structural Concepts attests under penalty of perjury that these statements are true and accurate CAUTION GFCI BREAKER USE REQUIREMENT If N E C National Elec...

Page 6: ... Remove Air Intake Grille From Case To prevent damage to case lift air intake grille UP and OFF case Toe Kick Rear grille is held in place by magnets No screw removal is required Place air intake grille in secure location while removing case from pallet 3 Disconnect Case From Pallet Use Phillips driver to remove screws from shipping brackets Remove and discard shipping brackets from pallet Place J...

Page 7: ...aution 4 people are required for this task Carefully lower to floor using ramp if available Slide pallet from under case as required Maintain support of case at all times or center of gravity may cause case to fall See illustration at right 7 Casters Locking After case is at desired position and height use level to check that case is level and plumb Readjust height as needed as instructed in step ...

Page 8: ...pright F Nylon thumbscrews 4 per shelf secure shelving during shipment Note Remove and discard thumbscrews using pliers if necessary after case is installed so shelves can be disassembled to clean or service G Rear shelf support rail H Left and right glass shelf cover assemblies glass is affixed to covers with 2 sided tape from factory Caution Glass pieces ARE NOT IDENTICAL Notches on underside me...

Page 9: ...e to space constraints it may be necessary to pull out condenser package to maneuver power cord plug around components and into receptacle Turn main power switch on Check that case is energized Lift deck pans to confirm that fans are rotating Turn on LED light switch at front left header 10 Turn On LED Lights See CASE DESIGN CONT D LED LIGHTS LED LIGHT SWITCH THERMOMETER section in manual for LED ...

Page 10: ...ed into position remove shipping brace at air intake side of condenser package only opposite end of that shown below Note Shipping Brace Is ONLY To Be Removed From Air Intake Side of Condenser Package 12 Attaching Front Panel Components Carefully remove components from packaging Note All front panel components may be attached to case via magnets WITHOUT screw attachments Attach front toe kick to c...

Page 11: ...on below 16 Attaching Rear Grille Use finger holes to place rear grille s inner hooks onto case rear s lower shoulder screws Snap onto case s two 2 rear vertical magnets Note Components may be removed in reverse order they were shown being attached on this sheet Hook Unlocked Latch Typ Rear Grille Side Panel Typ Rear Upper Panel Slots Side Panel Typ Inserts Hooks Locked Latch Hook Rear Grille Inne...

Page 12: ... acrylic security cover must rest against upper security cover stop Lock at both ends of cover with locking mechanism Important After locking in place store keys in safe yet accessible place If removing acrylic security cover store in safe location away from foot traffic or work areas that could lead to scratching or marring of acrylic surfaces See CLEANING SCHEDULE TO BE PERFORMED BY STORE PERSON...

Page 13: ...ums controlled by rear door brackets opening and closing action See next page for rear view of merchandiser Deck Pans Honeycomb Air Diffuser Solid Back Rear Panels Acrylic Air Deflector Shelving Air Return Right Glass End Panel Left Glass End Panel Handles For Pushing or Pulling Unit Into Position Casters Typ Thermostat and Main Power Switch Thermometer Condenser Package Clean Sweep Coil Cleaner S...

Page 14: ...r model Power cord route may differ depending upon customer request See previous page for front view of merchandiser Field Access Box Condenser Package Casters Typ Note Do Not Remove This Shipping Brace As It Is Opposite Condenser Package Access Side Of Case Shelving Glass End Panel Typ Air Intake Grille Removed For Illustrative Purposes Only Lower Back Panel Shown Removed From Case Attaches To Ca...

Page 15: ...nstructions Remove shipping brace by removing 4 screws Remove 4 screws from the controller DC driver box cover to access electrical components Note Only certified electricians are to access electrical components in case After accessing controller and or DC drivers return components to case in reverse order they were removed Main Power Switch Thermostat Terminal Block DC Drivers Contactor Magnetic ...

Page 16: ... night curtain shown green for illustrative purposes Attach magnets to front of honeycomb housing D Side view of night curtain attachment to honeycomb housing E Dual access models only Night curtains optional are on top of case as shown Unwind and attach via magnets OUTSIDE acrylic air deflector Caution To retract curtain carefully break magnet s hold on front of honeycomb housing slowly rewind cu...

Page 17: ...nly Caution Turn main power off before accessing tub area Illustration below shown after removal of deck pans After cleaning or servicing in tub area return deck pans to case and return power to case Refrigeration Line Route Case Rear Case Front Drain Evaporator Coil Cover TXV Evaporator Fans Refrigeration Lines Evaporator Coil Acrylic Return Airflow Deflector Air Discharge ...

Page 18: ...ight orifice with no gap to work properly See TROUBLESHOOTING section in manual if LED lights malfunction LED Light At Underside Of Header LED Lights At Underside Of Shelves Light Switch Thermometer 8 Thermometer Function Placement Cases with lower rear sliding doors have different thermometer location than units with solid back rear lower plenums as shown in illustrations below Thermometer provid...

Page 19: ...ivot the bottom of the door out Return doors to case in reverse order they were removed 10 Rear Perforated Plenum Control Optional acrylic perforated plenums are shown Your unit may have solid back panel Units with acrylic perforated plenums have sliding doors with angled brackets that insert into acrylic perforated plenum slots as shown below As doors open and close acrylic perforated plenums fol...

Page 20: ...l Hot Gas Loop Condensate Pan Sight Glass Compressor 11 Condenser Package Self Contained Units Only Assembly disassembly and servicing to be performed by licensed refrigeration contractor Condensate Package Configuration Illustration below may not reflect every feature or option of your particular condenser package Controller DC Driver Evaporator Section Drain PVC Optional Clean Sweep Condenser Co...

Page 21: ...can be placed on decking or steps risers within self service display area A wide range of product may be displayed 2 Honeycomb Airflow Consideration Airflow from honeycomb air diffuser is designed to flow over and around product to return air grille at case front Caution You must keep the honeycomb air diffuser unblocked by product for airflow to reach return air grille Caution You must ALSO keep ...

Page 22: ...y with paper towel Remove streaks or heat stains from stainless steel by rubbing with club soda Weekly Magnetic Condenser Coil Filter Self Contained Units Only This filter helps prevent dust particles from entering condenser coil It is accessible at air intake side of case Clean magnetic condenser coil filter by following either step 1 or 2 then follow step 3 1 Magnetic condenser coil filter is di...

Page 23: ...rubbing method If electric coil overflow condensate pan is dirty clean it and in same manner while cleaning rest of condenser package After thoroughly cleaning condensate pan with scrub brush and solution rinse thoroughly with clean water in spray bottle and wipe dry with sponge or paper towel Use moist cloth to wipe off dust debris that collects on various parts fans sight glass overflow pan etc ...

Page 24: ...care not to dislodge the heating wire that prevents condensation on the honeycomb retainer B Apply pressure to collapse the honeycomb to allow it to be pulled out of honeycomb retainer C Pry downward away from honeycomb retainer Clean honeycomb with warm water and soap solution Submerse if necessary Use brush to dislodge stubborn or sticky residue Dry by using vacuum s blow mode Honeycomb Air Diff...

Page 25: ... Remove the Clean Sweep rail Wash rails brushes in hot water and mild soap solution If brushes are worn they must be replaced Call Technical Service Department to replace Toll Free number is listed at end of manual Clean condensing coil Use air pressure or industrial strength vacuum clean the dust and dirt that may collect on the condenser coil Caution Coil fins are sharp Handle with care Reattach...

Page 26: ...ct must be pre chilled before placing in case Check that the case is not in the sun or near a heat or air conditioning vent See OVERVIEW NSF TYPE COMPLIANCE WARNINGS PRECAUTIONS section in this manual for specifics If case is located near outside doors temperature fluctuation can hinder unit s ability to maintain temperature Check air return grilles area at front of decking for obstructions DO NOT...

Page 27: ...d ALL THE WAY into the LED light orifice with no gap See illustrations below left Power may not be reaching the case Contact store management to have trained service provider perform troubleshooting Troubleshooting to be performed by trained service providers only is on next page If case light still do not come on it may need to be replaced Contact Structural Concepts Technical Service Department ...

Page 28: ...drain into Swap out regularly until case has completely drained When power to case is restored condensate pan should function properly and water will no longer overflow onto flooring Check that the drain trap is free of debris Check that the drain PVC is correctly positioned over condensate pan Check store conditions To prevent condensation in Type I environments maximum conditions are to be 55 hu...

Page 29: ...that the fan shroud is properly secured Fans Are Not Working Check that the MAIN power switch is on Check that fans are plugged in at the fan shroud Check for foreign material obstructing fan performance Check that fan blades freely rotate within fan shrouds Check that power is going to fans Check that fan wiring is connected on terminal blocks System Not Operating Check that the utility power is ...

Page 30: ...d Temperature changes during defrost mode but will return to normal Fourth LED will indicate defrost cycle in progress Check that case is not in sun or near a heat or air conditioning vent If case is located near outside doors temperature fluctuation can hinder unit s ability to maintain temperature Check that condenser coil has been cleaned Check that magnetic air filter attached to air intake gr...

Page 31: ...Is Not Operating Check that the utility power is on Check that the MAIN power switch is on Check the circuit breaker box for tripped circuits Condensing Unit Is Not Operating Check that the power is turned on Determine if temperature controller settings are properly set See your case s serial label for your model s specified settings See SERIAL LABEL LOCATION INFORMATION LISTED TECH INFO SERVICE s...

Page 32: ... system Check that liquid line filter dryer is not plugged Check that close offs are intact around condensing coil and that air is not recirculating Check that store ambient temperature isn t above maximum allowed See OVERVIEW TYPE COMPLIANCE WARNINGS PRECAUTIONS WIRING PLUGS section in this manual Head Pressure Too Low Check if sight glass is flashing or showing low charge Check that suction pres...

Page 33: ...re is no air recirculation around evaporator coil Check that evaporator coil is not iced up High Suction Pressure Check for refrigerant overcharge Check that compressor reed valves aren t bad Look for high suction low head pressure Perform pump down Check that the cooling load isn t high Product must be pre chilled before placing in refrigerated section of case Check that case is at least 15 feet ...

Page 34: ...MI 49441 Phone 231 798 8888 Fax 231 798 4960 www structuralconcepts com 34 SERIAL LABEL LOCATION INFORMATION LISTED TECH INFO SERVICE Serial Label Location Information Listed Technical Information Service Serial labels are located near the electrical access on your case Serial labels contain electrical temperature refrigeration information as well as regulatory standards to which the case conforms...

Page 35: ...eing made will resume 3 If the instrument is switched off before pressing the Prg key all modifications to parameters will be lost Set Set aux Prg mute def Prg mute Set Set def Set aux aux def Set Prg mute Structural Concepts Corp 888 E Porter Rd Muskegon MI 49441 Ph 231 798 8888 Fax 231 798 0393 www structuralconcepts com I Oper Manuals PUB Templates Carel Controller Carel Controller IR33 pub Thi...

Page 36: ...P alarms reset temp monitoring Summary Table of Alarm and Signals Display Buzzer and Relay Structural Concepts Corp 888 E Porter Rd Muskegon MI 49441 Ph 231 798 8888 Fax 231 798 0393 www structuralconcepts com 36 I Oper Manuals PUB Templates Carel Controller Carel Controller IR33 pub This data derived from Carel Material ir33 030220441 rel 2 0 01 05 2006 ...

Page 37: ...F F 50 200 dP1 Maximum defrost duration evaporator min F 1 250 d6 Display on hold during defrost C 0 2 dd Dripping time after defrost min F 0 15 d 1 Display of defrost probe 1 C F F Structural Concepts Corp 888 E Porter Rd Muskegon MI 49441 Ph 231 798 8888 Fax 231 798 0393 www structuralconcepts com 37 I Oper Manuals PUB Templates Carel Controller Carel Controller IR33 pub This data derived from C...

Page 38: ...sonable attorney fees and costs Remedies of SCC SCC s rights and remedies shall be cumulative and may be exercised from time to time In a proceeding or action relating to the breach of this Agreement by Purchaser Purchaser shall reimburse SCC for reasonable costs and attorney s fees incurred by SCC No waiver by SCC of any breach of Purchaser shall be effective unless in writing nor operate as a wa...

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