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• [Satellite] Change the satellite dish for a larger one as this will increase the
signal levels received.
• [Satellite] Replace the LNB with a lower Noise factor in cases where the
Noise factor is too high.
• [Satellite] Replace the LNB with a new one in case it is damaged or out of
order.
• [Satellite] Check the signal levels and adjust your antenna if the level is too low.
The signal level may be affected by weather conditions.
4.
No or poor sound
• Check that your AV/HDMI cable is connected correctly.
• Check the volume levels of your TV set and the product.
• Check if the product or TV is on mute.
• Check audio type or soundtrack option.
5.
Remote control does not operate
• To control the product, the top end of the remote control should point directly
towards the receiving part of the product.
• Remove and reinsert the batteries in the remote control.
• Replace the batteries in the remote control for a new set.
6.
Cannot connect to a network
• Make sure the network of your family is good.
• Test the Wi-Fi network to ensure it is accessible and functioning on another
device.
• Input the Wi-Fi password again.
• Request automatic IP again.
• Restart the receiver again.
