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8

Troubleshooting

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Problem:

No message on display. Power has been cut off to spa.

Solution:

The control panel will be disabled until power returns. Spa settings will be preserved

until next power up.

Problem:

Temperature unknown.

Solution:

After the pump has been running for 2 minutes, the temperature will be displayed.

Problem:

“Overheat” - The spa has shut down. One of the sensors has detected that

110ºF/43ºC at the heater.

Solution:

DO NOT ENTER THE WATER. Remove the spa cover and allow water to cool. Once

the heater has cooled reset by pushing any button. If spa does not reset, shut off the
power to the spa and call your dealer or service organization.

Problem:

“Overheat” - The spa has shut down. One of the sensors has detected that the spa

water is 110ºF/43ºC.

Solution:

DO NOT ENTER THE WATER. Remove the spa cover and allow water to cool. At

107ºF/42ºC, the spa should automatically reset. If spa does not reset, shut off the
power to the spa and call your dealer or service organization.

Problem:

“Ice” - Potential freeze condition detected.

Solution:

No action required. The pump and blower will automatically activate regardless of spa

status.

Problem:

Spa is shut down. The sensor that is plugged into the Sensor “A” jack is not working.

Solution:

If the problem persists, contact your dealer or service organization. (May appear tem-

porarily in an overheat situation and disappear when the heater cools.)

Problem:

Spa is shut down. The sensor that is plugged into the Sensor “B” jack is not working.

Solution:

If the problem persists, contact your dealer or service organization. (May appear tem-

porarily in an overheat situation and disappear when the heater cools.)

Problem:

Sensors are out of balance. If alternating with spa temperature, it may just be a tempo-

rary condition. If flashing by itself, spa is shut down.

Solution:

If the problem persists, contact your dealer or service organization.

Summary of Contents for Freedom

Page 1: ... 11 P O Box 108 Northumberland PA 17857 1 800 STRONG 9 1 800 787 6649 12 20 06 CAUTION More than one GFCI used on the electrical circuit will render this spa inoperable This spa must be on a dedicated circuit OWNER S MANUAL Freedom ...

Page 2: ...e Protection 7 9 SPA Maintenance 10 11 Warranties 12 Safety Precautions 13 Registration Card 13 Be sure to locate the Registration Form at the back of this owner s manual Please fill it out and send it to Strong Pools and Spas immediately Failure to return the registration card and a photocopy of the sales receipt within 30 days of purchase voids all warranties provided by Strong Pools and Spas ...

Page 3: ...le that Lasts a Lifetime With proper care operation and maintenance your spa will provide your family many years of comfort and pleasure Please take time to read all the instructions before you install your Strong Pools Spa Freedom spa This manual explains safety precautions installation instructions operating directions and maintenance procedures If you have any questions after reading this manua...

Page 4: ...rature regulating devices may vary as much as 3 C 5 F The Water should never exceed 40 C 104 F and lower water temperature is recommended for extended use exceeding 10 15 minutes and for young children Long exposure at higher temperature can result in dizziness and or hyperthermia Hyperthermia occurs when the internal temperature of the body reaches a level several degrees above the normal body te...

Page 5: ...om location landscaping and evening lighting The spa with water is very heavy if the spa is placed on flooring or decking be sure the structure is strong enough to support the weight The necessary support should be at least 75 pounds per square foot Install your spa in a way that will allow easy access to the equipment door Storage area for maintenance equipment and chemicals storing chemicals ins...

Page 6: ...ot be shared with any other appliances It should be labeled and easily accessible to users Power supply must be hard wired into the power pack DO NOT USE EXTENSION OR PLUG TYPE CORDS OF ANY KIND The use of a shut off box near the spa is recommended Metal surfaces within 5 feet of the spa must be grounded to the spa Connections should be made using copper conductors only The connecting wire and cir...

Page 7: ...t temperature if needed depending upon mode When the low speed turns on automatically it cannot be deactivated from the panel however the high speed may be started Temp The start up temperature is set at 100ºF 37ºC The last measured temperature is constantly displayed on the LCD To display the set temperature press the Temp button once To change the set temperature press the button a second time b...

Page 8: ...cluding neck jets POWERING SPA Power up spa Controls will read Pr this indicates priming mode which is intended to clear unwanted air Priming mode will last less than five 5 minutes and begin normal operations A Most spas do not require pump priming B Purge will clear lines of un desired air pockets C If pump makes inconsistent sounds cavitations then it will need primed this can be done by loosen...

Page 9: ...pack 2 Check fuse in pack 3 Must have very good ground connection If none call tech support Trips Breaker 1 Make sure dedicated line 2 Check breaker 3 First take note to how long runs before trips Trips instantly 1 Mis wired check electrical wiring 2 Breaker replacement 3 Short in Ozone unhook to check call tech support 4 Short in pumps unhook to check call tech support Trip after purge 1 Heater h...

Page 10: ...water to cool At 107ºF 42ºC the spa should automatically reset If spa does not reset shut off the power to the spa and call your dealer or service organization Problem Ice Potential freeze condition detected Solution No action required The pump and blower will automatically activate regardless of spa status Problem Spa is shut down The sensor that is plugged into the Sensor A jack is not working S...

Page 11: ...ve been primed Press any button to reset or this message will automatical ly reset within 15 minutes If problem persists contact your dealer or service organiza tion Problem Inadequate water detected in heater Displays on third occurrance of dr message Spa is shut down Solution Follow action required for dr message Spa will not automatically reset Press any button to reset Troubleshooting Freeze P...

Page 12: ...in the proper pH balance in a spa than in a swimming pool For these reasons it is important to check frequently the total alka linity of the water the pH level and the sanitize level then add prescribed chemicals as nec essary to maintain the proper chemical balance Failure to maintain a proper balance of chemicals in your spa will result in an early premature failure of your spa parts including b...

Page 13: ...in the filter housing When changing spa water it is good practice to soak the filter cartridge in filter cleaner The filter cleaner is specially made to remove accumulation of oils and other contaminates which will ensure good sanitary water and extended filter cartridge life ADDING CHEMICALS to your spa water Add to the center of the spa with the pump and the air blower bubbles operating simultan...

Page 14: ... of the following occur the spa has been subject to alteration neglect misuse or abuse any damages caused by failure to install maintain and operate the spa in accordance with the recommendations contained in Strong Spas Owners Manual any and all costs of spas removal and replacement including but not limited to removal and transportation damages to landscaping house structures the spa has been us...

Page 15: ...cover Do not modify the suction or filtration systems 4 Exercise caution when entering or leaving the Hot Tub When changing positions be sure of your footing before applying your full weight as water refraction can be misleading 5 Do not stay in the water for extended periods of time Set reasonable time limits Leave the Hot Tub cool down take a shower relax then return for another stay 13 Purchase...

Page 16: ...AY THROUGH FRIDAY 8 30 AM 5 00 PM E S T 570 275 2700 GIVE YOUR NAME TELEPHONE NUMBER AREA CODE NAME OF SPA NAME OF MODEL QUANTITY AND TYPE OF PARTS REASON FOR REQUEST A DAMAGED B DEFECTIVE PLACE STAMP HERE STRONG POOLS SPAS 3204 Point Township Drive Rte 11 P O Box 108 Northumberland PA 17857 USA ...

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