T R O U B L E S H O O T I N G
SYSTEM ISSUE
LIKELY CAUSE
POSSIBLE SOLUTION
The Pressure Relief Valve Is
Constantly Discharging Or
Dripping.
The incoming cold mains
pressure is too high.
Please fit a pressure reducing
set inline with system 3.
The Pressure Relief Valve Drips
Or Discharges Whilst The Unit
Is Heating Up
There is insufficient
expansion for your system.
Please fit an expansion vessel
or increase the vessel size.
The Unit Is Not Producing Any
Hot Water
The unit is not powered up.
Please check the system has
access to the power supply.
The thermal cut-out has
activated.
Reset the cut-out in
accordance with this manual.
The element has failed.
Please replace the immersion
heater.
The Thermostat has failed.
Please replace the thermostat.
Insufficient Amounts Of Hot
Water Available
The heater has been
undersized.
Please replace the heater with
one of an adequate size.
The unit has been mounted the
wrong way round.
Please mount the heater
ensuring the pipes are facing
downwards.
The Thermostat has failed.
Please replace the thermostat.
The Unit Has Begun To Leak
Faulty plumbing connection.
Please check all joints to the
water heater.
Tank gasket has failed
Please replace the gasket that
attaches between the tank and
immersion heater.
All Other Faults
Please contact your installer before attempting to contact
Strom-Electrical
The guarantee specifically excludes:
•
Corrosion by incorrect maintenance of the water heater.
•
Limscale build up.
•
Consequential losses, including labour charges and damges to fittings.
•
Any water heater that has not been maintained and installed in accordance with this manual.
6.
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