OWS Field Installation
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OWS Field Installation
Limited Warranty
Strix Systems, Inc. (“Strix”) warrants the Access/One Indoor Wireless System (“IWS”) and Outdoor Wireless
System (“OWS”): (i) the hardware (“Hardware”) will be free of defects in materials and workmanship from the
date of shipment as set forth below and (ii) the embedded software (“Firmware”) to the Hardware and any
separately provided software product (“Software”) are provided “AS-IS” and such items will substantially
conform to their respective published product documentation (collectively the “Product”) for the periods
indicated below, commencing (as applicable) on the date of shipment.
This limited warranty extends only to the original user of the Product and such user's sole and exclusive
remedy and the entire liability of Strix, at its option, will be to repair or replace the Hardware or component
thereof and in the case of Firmware or Software Strix will make available the then available updated version of
the Firmware or Software. Notwithstanding the foregoing, in no event does Strix warrant that the Product will
operate with any software or hardware other than that provided by Strix or specified in the applicable Product
documentation, that the Product is error free or will operate without problems or interruptions, or that the,
Product will be free of vulnerability to intrusion or attack, or that the Product will satisfy any party's own
specific requirements. The repair or replacement of the Product does not include any labor or other costs
related to the subsequent installation thereof. The obligations of Strix hereunder are conditioned upon the
return of the Hardware in accordance with the Strix then-current Return Material Authorization (RMA)
procedures (please contact your authorized Strix Systems reseller for return instructions). Repair or
replacement of the defective Product or parts thereof shall neither extend nor decrease the warranty period.
Exceptions
The foregoing limited warranties of the Product do not apply if the Product (i) has been altered or modified,
except by Strix or its duly trained and authorized service provider, (ii) has not been installed, operated,
repaired, or maintained in accordance with written instructions of Strix, (iii) has been subjected to abnormal
physical or electrical stress, misuse, negligence or accident, (iv) has been operated outside of the
environmental specifications for the Product or (v) is related to configuration of customer's network beyond
that necessary to the use or installation of the Strix Products. The Strix limited Firmware or Software warranty
does not apply to Firmware or Software corrections or upgrades. Repair of Products or the supply of updated
Firmware or Software requested after the expiration of the warranty period shall be at then current Strix repair
or update charges.
Covered Product
Warranty Period
IWS products
(Including but not limited to the BMEx, WM11x,
NWSV-x, Antennas, AMECs, MTKIT, PSWW, SLCDT
and SLCKIT)
12 months
OWS2400/OWS3600
12 months
OWS11xx (Radio Board)/OWS-NSxx (Network Servers)
12 months
Repaired or Replacement Items
90 days, or the balance of the original
item warranty, whichever is the greater
