-24-
My installation disc
will not auto start
May be a
problem with
install CD.
May be a
problem with
your CD
drive.
Check to see if your CD drive
is operating properly. If
possible check another
computer to see if the disc is
recognized.
Warning from
Windows that
device “has not
passed Microsoft
logo testing”
This is
normal.
OK to
continue.
Choose continue anyway.
The image copier will not harm
your computer. (Windows
certification is in process for
this software)
My Arcsoft PI6
does not work
properly
Possibly
other
versions of
PI6 already
installed on
your
computer.
Check to see if there are any
earlier versions of Arcsoft PI6.
You must uninstall any
previous versions, and reinstall
Arcsoft PI6.
Software driver or
PI6 will not install
Possible
problem with
CD.
Contact Affiliated Enterprises
(distributor) 1111 Rose Road,
Lake Zurich, IL 60047
847-550-9998 or email to
[email protected] to
request a new copy of the
installation CD.
I'm having trouble
loading the
software and/or
driver.
Possible
incompatible
operating
system.
Check to make sure that your
computer is operating on
either Windows XP or Vista
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