Stratasys uPrint, Service Manual, Page: 270 / 383

uPrint/uPrint SE Service Manual 6-3
Fault determination codes
If a fault occurs which would prevent the printer from executing an operator request, the
printer will begin to shut down and cool. The panel will display an error code. An error-code
list (with the filename “error.txt”) can be found on the CD-ROM for the printer system
software. (Because this list may change with each new software version, be sure to check the
error.txt attachment when you install new system software upgrades.)
After the printer has finished cooling, the only option displayed is
Continue
. Press
Continue
and the printer will reboot and try to return to normal operation. If pressing
Continue
does
not eliminate the error, power should be cycled (see Cycling power on page 6-4.
.
); wait 60
seconds before switching power on again. In most cases you will be able to continue
operation. However, if the printer continues to shut down and display the same error,
contact technical support.
Load Error
Purge failed
1. Remove the carrier and verify material is coming out of the material
guide.
2. Verify the material pulls freely from the carrier.
3. Verify the material tubes are free of material.
4. Check for and clear any excess material build up around the tips.
Unload Error
Unload failed Remove the carrier and verify the material tubes are free of material.
Model/Support Jam
in head clear before resuming “Material Jam” on page 6-6.
Pausing
1. Press
Resume
.
2. Unload the material carriers and reinstall.
Note: Certain Filament related error messages will allow you to enter
maintenance mode after a 20 second time out.
Error message on display panel Recommendation