Faults and messages
Instructions for use • C-MAC
®
Pocket Monitor • DRE117_EN_V1.0_10-2020_IFU_CE-MDR
36
11 Faults and messages
11.1 Fault correction
Fault
Possible causes
Actions
No image, LED on videoendo-
scope not illuminated.
Battery is empty.
Insert charged battery.
Device is not switched on.
Fold the
C-MAC
®
Pocket Monitor
down and up again.
Remove and then re-
connect the camera.
No image, LED on videoendo-
scope illuminated.
TFT screen defective.
Send the
C-MAC
®
Pocket Monitor
to KARL STORZ for
repair.
No picture, TFT screen dark.
CMOS videoendoscope not
fully inserted.
Push in the CMOS
videoendoscope as far
as it will go.
Charge the
rechargeable battery in
Charging Station
8403XDL.
CMOS videoendoscope de-
fective.
Send the CMOS
videoendoscope or
C-MAC
®
Pocket Monitor
to KARL STORZ for
repair.
TFT screen defective.
Rechargeable battery is
empty or defective.
C-MAC
®
Pocket Monitor can-
not be switched off.
Internal firmware blocked.
Remove rechargeable
battery.
C-MAC
®
Pocket Monitor de-
fective.
If the fault reoccurs,
send the
C-MAC
®
Pocket Monitor
to KARL STORZ for
repair.
Cloudy picture, stripes,
streaks, or similar.
Videoendoscope telescope is
dirty.
Clean the telescope
with a cotton swab and
alcohol solution or
special cleaning paste.
CMOS videoendoscope con-
tacts are soiled.
Clean videoendoscope
contacts.
Color distortions.
TFT screen or CMOS
videoendoscope defective.
Send the supply unit for
repairs to KARL STORZ.
Color rendering alternates.
Camera Connecting Cable
8403XDP is defective.
Have a new Camera
Connecting Cable
8403XDP fitted.
