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Due to continuous product research and development,
the information contained herein is subject to change without notice.
www.stoddart.com.au
www.stoddart.co.nz
Cleaning and Maintenance
Troubleshooting
Task Type - (O) = Operator
(T) = Technician Task
Problem
Possible Causes
Task
Possible Corrective Action
Unit won’t turn on
Unit is not plugged into a suitable power point
O
Plug unit in
Power switch is in the “Off” position
O
Change the power switch to the “ON” position
Power Point is faulty
T
Arrange a qualified Technician to repair the power point
Unit is not heating /
over heating
Induction hob not working
T
please contact the Stoddart Service Department at 1300 307 289.
Temp switch / Computer board not working
T
please contact the Stoddart Service Department at 1300 307 289.
Unsuitable pan/pot
O
Only induction pans/pots can be used (display will flash “5ON” and
emit audible beep until an induction pan/pot is used)
Error Code
Possible Causes
E1
Fan failure
Bad hob ventilation
Abnormal temperature
E2
Temperature sensor failure
E3
Abnormal supply voltage
WARNING
Technician tasks are only to be completed by qualified service
people. Check faults before calling service technician.
• If any faults/issues occur with the unit, follow the below troubleshooting procedures
• If the troubleshooting procedures do not correct the problem, contact the Stoddart Service Department
