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Due to continuous product research and development,
the information contained herein is subject to change without notice.
www.stoddart.com.au
www.stoddart.co.nz
700/900
5.0 Cleaning and Maintenance
5.2.3 Troubleshooting
• If any faults/issues occur with the unit, follow the below troubleshooting procedures
• If the troubleshooting procedures do not correct the problem, contact the Stoddart Service Department
5.2 Maintenance
WARNING
Maintenance tasks MUST BE performed by
qualified service people
All controls and mechanical parts of the appliance
MUST BE
checked and adjusted periodically by a qualified service person. Contact the
Stoddart service department to arrange a service
5.2.1 Periodic Maintenance
Maintenance / Inspections
Possible Causes
Frequency
Inspection of unit
Check for any damage, loose or missing components. Clean any soiled components
6 Months
Pilot Burner Nozzle
Check for any damage, loose or missing components. Clean any soiling.
Damaged parts must be replaced, contact the Stoddart service department
6 Months
Control Dials
Check Mechanical parts for any damage, loose or missing components
12 Months
Appliance Structure
Tighten any loose screws/bolts
12 Months
Electrical Connection
Check the power supply cable. Replace if there any visible signs of damage
12 Months
Gas Burner Components
Check for any damage, loose or missing components. Clean any soiling.
Damaged parts must be replaced, contact the Stoddart service department
12 Months
Note:
In order to avoid damage to the electric unit and to keep the operator and work environment safe, the Hi Temp thermostat automatically
switches off the power to the unit. Contact the Stoddart service department.
Problem
Possible Causes
Possible Corrective Action
GAS MODELS
Pilot light has no visible
flame
Low gas pressure
Check the Gas Valve is fully open.
If problem persists contact the Stoddart service department
Gas valve turned off
Turn the valve on
Faulty gas valve
Contact the Stoddart service department
Pilot burner flame goes out
when dial is released
Thermocouple not heated enough
Hold burner dial down for longer
Faulty thermocouple
Contact the Stoddart service department
Burner dial is not being pressed correctly
Ensure dial is at the Pilot position, press dial down
Low gas pressure
Check the Gas Valve is fully open.
If problem persists contact the Stoddart service department
Faulty gas valve
Contact the Stoddart service department
Pilot burner is lit but burner
does not light
Loss of pressure in gas pipe
Contact the Stoddart service department
Blocked nozzle
Contact the Stoddart service department
Burner holes blocked
Contact the Stoddart service department
Faulty electrical system contacts
Contact the Stoddart service department
ELECTRIC MODELS
Unit not heating
Faulty electrical system contacts
Contact the Stoddart service department
Unit not connected to power supply
Check the unit is plugged in and outlet is turned on
On/Off dial not switched on
Check on/off dial is in the on position
Thermostat Dial not turned on
Check the thermostat Dial is turned on
Thermostat Dial is on
Check the power on indicator light is on
Hi limit thermostat has tripped
Contact the Stoddart service department
