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Stirling STR-FL80, Instruction Manual

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Stirling STR-FL80 Instruction Manual Download Page 27

27

AFTER SALES SUPPORT

1300 886 649

[email protected]

AUS

MODEL: STR-FL80   PRODUCT CODE : 11969   11/2019

FAQs and Troubleshooting Guide (Cont.)

Problem

Possible cause

Solution

Detergent residues in 
the dispenser

Powder detergent was 
damp or stuck together in 
a lump.

•  Wipe the detergent dispenser 

clean.

•  Make sure to store powder 

detergent in a dry place.

Water inflow during 
the wash/rinse cycle

When water levels are dropping during the wash/rinse, the 
machine automatically adds motor water.

Water draining during 
the wash/rinse cycle

When there is too much foam from a high-sudsing detergent, 
the machine drains water automatically.

Peculiar smell

Because the washer has rubber components, you may notice 
a rubber smell when first using the machine. This is normal 
and no cause for concern.

Less water usage

Front load washers use less water for washing and rinsing 
than top load machines. This is normal.

Remaining time 
change

•  The washer automatically takes in water for balance 

purposes, if the wash load is poorly distributed. 

•  The remaining time is calculated based on 15L/min inflow, 

so it varies depending on the water pressure.

•  The washer will prolong the spin time if the load is still 

unbalanced.

Failure to work after 
power failure

•  The machine will stop operating when the power is cut off.
•  When the power is back on, please reset the program and 

then press 

Start/Pause

.

Emergency door 
opening

When a power failure last for some time and you want to take 
your washing out of the machine, proceed as follows: 
1.  Unplug the power cord after the drum has stop rotating.
2.  Get a container and a rag for the water to drain into while 

you wait for the water to cool to a safe level. 

3.  Open the pump filter cover at the bottom right hand corner 

of the front panel. Remove the plug. The water will drain out 
of the hose.

4.  When enough water has been drained out of the drum (the 

water level must be lower than the edge of the inner drum), 
pull down the emergency rope underneath the bottom right 
hand corner of the cabinet and listen for a slight noise, then 
you can open the door and remove your laundry items.

If none of the solutions offered above and on the previous pages help you solve the 

problem, please contact our after sales support centre for advice.

Summary of Contents for STR-FL80

Page 1: ...AFTER SALES SUPPORT 1300 886 649 info tempo org AUS MODEL STR FL80 PRODUCT CODE 11969 11 2019 8kg Front Load Washing Machine Model Number STR FL80 INSTRUCTION MANUAL ...

Page 2: ...osing to buy a STIRLING product All products brought to you by STIRLING are manufactured to the highest standards of performance and safety and as part of our philosophy of customer service and satisfaction are backed by our comprehensive 3 Year In Home Warranty We hope you will enjoy using your purchase for many years to come ...

Page 3: ...UCT CODE 11969 11 2019 Contents 02 Welcome 04 Warranty Details 05 General Safety Instructions 09 Product Overview 10 Installation 16 Getting Started 18 Instructions 25 FAQs and Troubleshooting Guide 28 Other Useful Information 35 Repair and Refurbished Goods or Parts Notice ...

Page 4: ...umer has under the Competition and Consumer Act 2010 and similar state and territory laws Our goods come with guarantees that cannot be excluded under the Australian Consumer Law You are entitled to a replacement or refund for a major failure and to compensation for any other reasonably foreseeable loss or damage You are also entitled to have the goods repaired or replaced if the goods fail to be ...

Page 5: ...shock short circuit or fire If the cord is damaged it must be replaced by the manufacturer s service agent or a properly qualified person in order to avoid a hazard IMPORTANT SAFETY INSTRUCTIONS READ CAREFULLY AND KEEP FOR FUTURE REFERENCE Read this manual thoroughly before first use even if you are familiar with this type of product The safety precautions enclosed herein reduce the risk of fire e...

Page 6: ... the washing machine by the door or any other protruding part while lifting or transporting it Freestanding use only This appliance is not to be built in Do NOT install the appliance Outdoors or in a damp or wet environment such as a bathroom In areas where caustic or explosive gases are present Behind a lockable door a sliding door or a door with a hinge on the opposite side to that of the washer...

Page 7: ...en supervision or instruction concerning use of the appliance by a person responsible for their safety Children Supervise children to ensure they do not play with the appliance Close supervision is necessary when any appliance is used by or near children Do not allow children or anyone else to climb up and sit on top of the washing machine Handling Handle the washing machine with care Do not place...

Page 8: ...pt to open the door Do not add or remove clothes while the drum is spinning Disconnect the water and power supplies after use CAUTION Hot During a hot wash the door window may become hot Do not touch it and ensure to keep children and pets away from the machine during operation Be careful of burning when the machine drains hot washing water Cleaning and maintenance Disconnect Before cleaning or ca...

Page 9: ...filter cover 7 Adjustable legs B Other inclusions not shown Transport hole plugs 4 Cold water supply hose Drain hose and hose support attached to the rear of the machine Wrench Instruction manual Quick start guide Warranty certificate NOTE Due to continued product improvement images and illustrations in this manual may vary slightly from the product purchased All images in this manual are for refe...

Page 10: ...it down on its side then remove the small foam piece from the base of the unit manually Remove any tapes securing the cord and drain hose Remove all accessory parts from the drum Checking the package contents Check all parts of the package against the scope of delivery list on the previous page and ensure you have received all items Check the washing machine for any damage from transportation Unwi...

Page 11: ...nch Fig 2 Keep the bolts in a safe place you will need them again when moving the machine if you move house When required the transport bolts must be reinstalled into the machine by an authorised service agent call our after sales support centre for advice Cover the holes with the supplied transport hole plugs The surface is rigid dry and level if it is not level please adjust the levelling legs s...

Page 12: ...over in sequence If the washing machine is not stable when being pressed this leg needs to be adjusted Loosen the lock nut with the wrench and turn the leg by hand until it makes close contact with the floor Turn the lock nut clockwise to raise the leg and anticlockwise to lower it Fig 5 2 5 3 To lock the foot hold the leg with one hand and fasten the nut closely to the cabinet with the other Use ...

Page 13: ...you need to detach the hose first turn off the tap then turn the nut anticlockwise to loosen Fig 6 Attach the curved end of the hose to the inlet valve of the washing machine Tighten the coupling nuts securely by hand Fig 7 Turn on the taps and check for leaks In case of leakage repeat the connection steps above or tighten the nuts more firmly If your water pressure is strong close the water tap c...

Page 14: ...y sink Fig 9 Lead the drain hose into a sink basin using the drain hose support at the back of the machine and secure it with a rope or tie Fig 10 To ensure proper drainage when the washing machine is in use the height of the drain hose must not be higher than 100cm above ground WARNING If the drain hose is too long do not force it into the washing machine as it will cause abnormal noise Never lay...

Page 15: ... can result in fire or electric shock Insert the power plug securely Do not use a power adaptor or extension cord Electrical installation advice To avoid electric shock fire and malfunction do not install this machine in a damp place Do not pull out or insert the plug with wet hands or bare feet Do not expose the appliance cord or plug to rain moisture or other liquid Do not kink or damage the pow...

Page 16: ...on the following pages of this manual CAUTION Make sure the washing machine is properly and securely installed before using it Before using the washing machine for washing clothes run a complete washing cycle without clothes using the drum clean program Preparation Fig 11 Washing Fig 12 After washing Fig 13 Unplug Open door Unload Close tap 2 3 4 1 Plug in Open tap Load Close door Add detergent De...

Page 17: ...emp button Press to adjust a program s default temperature if available Press and hold this button to set the child lock function 6 Spin Speed button Press to adjust a program s default spin speed if available Press and hold this button for at least 3 seconds to mute the buzzer 7 Rinse button Press to add an additional rinse if available 8 Delay Start button Press to set the delay function up to a...

Page 18: ... the machine is working It cannot be opened during the wash without first pausing the wash program Unlocking the door When the machine is working press the Start Pause button to pause the program Wait until the door lock icon extinguishes on the LED display The door may then be unlocked when the drum has stopped spinning unless the water temperature is high Suds may flow out of the open door if it...

Page 19: ...s Only use low sudsing detergent and clothing care preparations that are suitable for use in a front load washing machine or in a top and front load machine Detergents for top load machines are unsuitable because they tend to produce too much suds which may cause overflowing from the detergent drawer Use detergent in the amounts recommended on the detergent packaging Dosage depends on your amount ...

Page 20: ...m for machine washable wool or wool blend textiles Designed to prevent shrinkage 2 0 2 0 4 Cold Cold 30 40 1 04 600 400 600 800 Synthetics A gentle program for synthetic or synthetic blend textiles 6 0 2 0 4 30 Cold 30 40 1 07 800 400 600 800 1000 Down Jackets A gentle program for puffer down filled jackets vests and similar clothing 2 0 3 0 3 30 Cold 30 40 1 31 800 400 600 800 1000 Quick Wash An ...

Page 21: ...default spin speed press the Spin Speed button and select from 400 600 800 1000 1200 1400 RPM not all options are available for all programs Rinse To add extra rinse or more to a program s default rinse cycles press the Rinse button Extra rinses are not available for all programs Delay start This function lets you delay the finishing time of the wash by up to 24 hours It is available for all wash ...

Page 22: ...ture Muting the buzzer The machine has a buzzer which alerts you when the program has finished or when there is a malfunction 1 To mute the buzzer power must be supplied the machine 2 Press and hold the Spin Speed button for approximately 3 seconds until the buzzer sounds The buzzer is now muted and will remain muted until you cancel the setting by repeating this action CAUTION Once the buzzer is ...

Page 23: ...vily soiled etc Place small or delicate items into a wash bag for protection Put your washing in the machine loading items uniformly in the drum For best results include both larger and smaller items in a wash Do not overload the washer the maximum dry washing capacity is 8kg When closing the appliance door prior to starting the unit ensure that items are not jammed in the door CAUTION Do NOT wash...

Page 24: ...nd care instructions see page 28 5 If required change a default setting or select an option To select a washing temperature or spin speed different from the default setting or select an additional option press the relevant button 6 Start the program Press the Start Pause button On the display the remaining time will be illuminated 7 At the end of the program the buzzer will sound to alert you that...

Page 25: ...nsure it is clean and unblocked Check for a water stoppage in your area No drainage Ensure the drain height is not too high Ensure the drain hose has the appropriate length and is properly connected Ensure the drain hose is not blocked Door cannot be opened Ensure the water supply hose is connected to your cold water tap The water temperature is too high for the door to be opened This is a safety ...

Page 26: ...pened The machine s safety protection design is working The water temperature is still too high The child lock is set The water level is too high Wait a few moments after the end of a program before opening the door Wait until the water has cooled Unlock the child lock Disconnect and restart No water The water tap is closed Water is frozen in the supply hose The water inlet valve filter is blocked...

Page 27: ...he remaining time is calculated based on 15L min inflow so it varies depending on the water pressure The washer will prolong the spin time if the load is still unbalanced Failure to work after power failure The machine will stop operating when the power is cut off When the power is back on please reset the program and then press Start Pause Emergency door opening When a power failure last for some...

Page 28: ... dry Dry flat Tumble dry normal A F y clean normal cycle with any solvent y clean normal cycle petroleum solvent only Iron Do not iron Warm iron medium max 150 C Cool iron max 110 C Dry clean Do not dry clean Garment care symbols When choosing a wash program check for any labels in your clothes and follow the instructions Below are some commonly used symbols and explanations what they mean C Do no...

Page 29: ...s left inside the drum from washing items with metal parts such as buttons or zippers wipe the residues off immediately with chlorine free detergent Never use steel wool To remove dirt and or detergent residues from the drum run the Drum Clean program without any clothes or detergent IMPORTANT Cleaning the inside of your washing machine regularly is particularly important if you frequently use a c...

Page 30: ... This will also help prevent the development of mould or odours Fig 18 Fig 19 Press here and pull out Fig 20 Cleaning the detergent dispenser when required The detergent dispenser may be removed for cleaning Pull open the dispenser drawer press down the arrow tab and pull the drawer out of its space Fig 19 Clean the dispenser drawer thoroughly under running water Clean the recess with a small brus...

Page 31: ...valve Screw the water supply hose off the inlet valve at the back of the washing machine turning anticlockwise Fig 21 3 Clean the filter with a soft brush Fig 21 4 Reconnect the water supply hose to the water tap on your wall and to the water inlet valve at the back of the washing machine For more detailed connection instructions please refer to page 13 Freezing conditions When temperatures have f...

Page 32: ...are checking the drain pump after a hot water wash wait until any residual water has cooled to a safe level Place a container underneath the drain pump filter when removing it and always keep a rag nearby to dry up any water spillage 1 Insert a coin into the groove of the pump filter cover and press it You can now open the pump filter cover Remove the plug Any residual water will drain out of the ...

Page 33: ...assembly Belt Control panel assembly Counterweight assembly Damper and damper pin Detergent box assembly and dispenser subassembly Door gasket clamp and spring clip Door glass Door hinge and hinge assembly bracket Door lock Door plunger Drain hose assembly Drawer assembly handle and printing Electric filter assembly Front panel assembly Heater and support Hinge assembly Inner ring LED decorative p...

Page 34: ... effect on the environment and human health if disposed of inappropriately Observe any local regulations regarding the disposal of electrical consumer goods and dispose of it appropriately for recycling Contact your local authorities for advice on recycling facilities in your area Compliance This appliance has been fully tested and meets all requirements as set out by standards AS NZS 60335 1 and ...

Page 35: ...o sending the product for repair You should also be aware that rather than repairing goods we may replace them with refurbished goods of the same type or use refurbished parts in the repair process Please be assured though refurbished parts or replacements are only used where they meet ALDI s stringent quality specifications If at any time you feel your repair is being handled unsatisfactorily you...

Page 36: ...ontact our After Sales Support Centre on 1300 886 649 for advice For an electronic copy of this manual go to www stirlingappliances com au and download a copy or contact our after sales support centre Instruction Manual Revision Index Version No Issue Date Description V1 0 25 July 2019 Original release V1 1 05 August 2019 Minor update page 23 V1 2 09 August 2019 Updates pages 12 17 20 21 24 34 V1 ...

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