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AUS

AFTER SALES SUPPORT

1300 112 534

tempo.org/support

MODEL: JK-116-W / JK-116-G / JK-116-O   PRODUCT CODE: 709612   08/2022

11

Problem / Question

Solution / Answer

The power switch will 
not stay down when I 
want to boil water.

If you have just boiled water, wait for 15–20 seconds 
before reuse. Also ensure that the power switch is free 
of obstructions.
Ensure there is sufficient water in the kettle.

The kettle's power base 
got damaged. Can I use 
the kettle on a cooktop?

No, never place the kettle on a cooktop. Only use it 
with the supplied power base. 

The filter came off. Can 
I use the kettle without 
it?

The filter ensures impurities (such as mineral 
deposits) do not end up in your beverage. You 
should therefore only use the kettle with the filter 
properly in place; see page 13 for instructions how to 
remove and reinstall it.

My kettle does not 
switch off automatically. 
Can I still use it and 
switch off manually?

No, if the kettle does not switch off automatically, the 
temperature control may be faulty. Do not use the 
kettle. Contact our after sales support centre for ad-
vice on examination and return or repair of the kettle. 
Also make sure that the switch is free of obstructions; 
the kettle will not turn off if the switch is constrained. 

The kettle is getting 
noisier as the water is 
heating. Does that mean 
something is wrong?

No, all kettles make a noise while heating up water. 
The noise will increase as the water reaches boiling 
point, but will abate afterwards.

How often do I need to 
descale my kettle?

If you live in a hard water area, you may need to 
descale the kettle every few months, or if obvious 
scaling has taken place. In a soft water area, 
descaling may be required less frequently, or not 
at all. If a whitish deposit has accumulated on the 
bottom of the kettle or along the sides, or spots of 
what looks like rust, scaling has taken place and you 
need to descale the appliance – see page 12.

FAQs and Troubleshooting Guide

Moisture on the power base

When you lift the kettle off the base, you may see water droplets on the surface of 

the base. This is the steam used to switch the kettle off automatically, which then 

condenses and escapes via the vents on the underside of the kettle. Do not lift 

the kettle backwards, as this may allow water to pass through the steam aperture 

onto the control area. Should this occur, you must let the kettle dry before use.

Summary of Contents for JK-116-G

Page 1: ...09 AUS AFTER SALES SUPPORT MODEL JK 116 W JK 116 G JK 116 O PRODUCT CODE 709612 08 2022 1300 112 534 tempo org support Model Number JK 116 W JK 116 G JK 116 O Top Handle 1 7 L Kettle INSTRUCTION MANUA...

Page 2: ...ations on choosing to buy a STIRLING product All products brought to you by STIRLING are manufactured to the highest standards of performance and safety and as part of our philosophy of customer servi...

Page 3: ...G JK 116 O PRODUCT CODE 709612 08 2022 3 02 Welcome 04 Warranty Details 05 General Safety Instructions 08 Product Overview 09 Getting Started 10 Instructions 11 FAQs and Troubleshooting Guide 12 Other...

Page 4: ...and remedies in respect of the product that the consumer has under the Competition and Consumer Act 2010 and similar state and territory laws Our goods come with guarantees that cannot be excluded un...

Page 5: ...ire and electric shock do not immerse the cord plug power base or the kettle itself in water or other liquid Do not expose the electrical connections to water Base Only use the kettle with the power b...

Page 6: ...injury risk of fire and or electric shock We accept no liability for any eventual damages or injury caused by misuse of the product or noncompliance with the instructions Usage restriction This applia...

Page 7: ...kettle and allow it to cool before cleaning and maintenance To prevent damage to the appliance do not use abrasive or alka line cleaning agents when cleaning Use a soft cloth and a mild detergent Des...

Page 8: ...uge 6 Power switch with indicator light 7 360 Rotational power base with cord storage 8 Temperature gauge Documentation not shown Instruction manual Quick start guide Warranty certificate 2 5 4 3 7 1...

Page 9: ...o familiarise yourself with the product and identify all parts Pay particular attention to the safety instructions on the previous pages Preliminary use Place the kettle on a stable dry and level work...

Page 10: ...se into an appropriate wall outlet and turn on power at the outlet Press the power switch down The indicator light in the power switch will light up and the water will start heating up Do not open the...

Page 11: ...ion and return or repair of the kettle Also make sure that the switch is free of obstructions the kettle will not turn off if the switch is constrained The kettle is getting noisier as the water is he...

Page 12: ...suitable for use in kettles and follow the instructions on the packet In areas of very hard water descaling may be necessary as often as once a month When descaling has finished empty the kettle and r...

Page 13: ...pull it away from the spout Under running water rub the filter gently with your fingers Use a soft brush if necessary but be careful not to use anything that could tear or damage the filter Alternati...

Page 14: ...fter sales support centre stocks spare filters for the kettle To purchase a filter call the centre on 1300 112 534 or contact web support at tempo org support The RCM Mark Regulatory Compliance Mark i...

Page 15: ...ng the process of repair some or all of your stored data may be lost We recommend you save this data elsewhere prior to sending the product for repair You should also be aware that rather than repairi...

Page 16: ...is product for a warranty claim make sure to include all accessories with the product Product does not work If you encounter problems with this product or if it fails to perform to your expectations m...

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