After Sales Support
TEL: 1300 886 649
9
FAQs
Symptom
Possible Cause
Solution
Not cooling.
The wine cooler is not
plugged in.
Low voltage.
Fuse is broken.
Insert the plug.
Ensure normal voltage.
Change the fuse.
The temperature
inside the cabinet
is not cold enough.
The wine cooler is
placed too close to a
heat source.
Bad ventilation.
Fans don’t work.
The door is not closed
tightly, or opened too
frequently, or for a
long period of time.
Keep the wine cooler away from
sunlight or any other heat source.
Place the wine cooler in an area with
good ventilation and keep objects
away from the fans.
Ensure the plug is connected or
change the fan.
Close the door tightly and don’t
open it too frequently or for long
periods of time.
Frost on the glass
door.
Too much humidity, or
temperature is too low
inside the cabinet.
Pull out the plug to stop the power
and defrost manually. Reconnect to
power when the ice has thawed.
