MC850 Operations Manual Rev F
Page 22
Table of Contents
Top
Amplifier overheats and/or shuts off.
•
Review
section 5.3.2
on proper cooling procedures.
Output sound is distorted or cracking.
•
Check all cables for damage or loose connections. Replace the cables and loudspeakers
temporarily to see if this resolves the problem. If problem still exists, contact your Authorized
Dealer for service.
10
Warranty Information
10.1
Warranty Summary
All Stewart Audio amplifiers and accessories, unless excluded in this summary, are covered by a 3-
year limited warranty on parts and labor from the data of purchase. In order to be eligible for
warranty repairs, the amplifiers and accessories must have been purchased through an authorized
Stewart Audio dealer and submitted by the original purchaser. This warranty is only valid in the
country in which the amplifier was purchased.
10.2
Eligibility Requirements
Stewart Audio warrants against all malfunctions which come as a result of component or
manufacturer defect. The amplifier is also covered from all failures which arise during the
warranty period (3 years from date of purchase) that are not a result of misuse. The following
actions will void your warranty:
•
The power cord or AC plug has been damaged through misuse.
•
The amplifier has been exposed to moisture or extreme temperatures.
•
The amplifier has been dropped, items have been dropped on the amplifier, or the
enclosure has been damaged.
•
The amplifier has been opened by the operator.
•
The amplifier was improperly packaged when sending to the factory for repair, resulting in
damage.
•
Any of the precautions or instructions found in this manual were not followed.
Damages resulting to the amplifier which are not covered under this warranty can be factory-
repaired at cost to the customer. Use the contact information below to initiate the repair process.
10.3
Non-warranty Repairs
An estimate for all non-warranty repairs will be provided to the customer once the unit has
been shipped to the factory. The customer is responsible to approve this estimate within 7
days. If the repairs are not approved within 14 days, Stewart Audio reserves the right to
consider the unit scrap and may discard it. Payment for non-warranty repairs must be
submitted to Stewart Audio before the product will be returned to the customer.
