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Appendix B – Warranty
Stevens Water Monitoring Systems, Inc. warrants that the product you have purchased will be free from
defects in material and workmanship. This warranty covers all defects which you bring to the attention of
Stevens within two years from the date of shipment. If your Stevens product is defective, Stevens will
repair or replace it and will ship it back to you free of charge. You must return your Stevens product within
two years of the ship date, shipping prepaid, to our factory at this address: Stevens Water Monitoring
Systems, Inc. 12067 NE Glenn Widing Dr. #106, Portland, Oregon 97220 (800) 452-5272. In any
correspondence with us, or if you send us part of the product but not all, please include both the model
and the serial number of the product. Your rights and remedies are limited to those sent out in this
warranty. Stevens Water Monitoring Systems, Inc. disclaims all implied warranties, including the
warranties of merchantability and fitness for a particular purpose. This warranty does not cover damage
due to improper installation or use, lightning, negligence, accident, unauthorized modifications, or
incidental or consequential damages. Stevens shall not be liable for special, incidental or consequential
damage. In no event will Stevens’ liability to you exceed the purchase price of your Stevens product.
Before returning any unit, please obtain and complete a Returned Materials Authorization (RMA) from
Stevens which will help best resolve any issues.
The RMA form can be found here:
https://www.stevenswater.com/resources/downloads/Stevens_RMA_Form.pdf
