Sterling 2004 Eccles Amber, Warranty & Service Handbook

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2
All the illustrations and descriptive matter in
this handbook are intended to give a
general idea of the caravan. Changing
market and supply situations and our policy
of continuous product development may
prevent us from maintaining the exact
specifications detailed in this handbook. We
therefore reserve the right to alter
specifications as materials and conditions
demand.
Dealers are not agents of Swift Group
Limited, the manufacturer of Swift Group
caravans and have absolutely no authority
to bind the manufacturer by any express or
implied undertaking or representation.
All caravans have a 3 year SuperSure
manufacturer's warranty from the date of
purchase (or hire purchase), which is
subject to a chargeable annual service and
inspection being carried out at an
authorised Swift Group Service Centre.
During the warranty period, subject to the
exclusions set out in this section of the
handbook, the manufacturer, Swift Group
Limited, will repair (or at its option, replace)
all defective parts of the caravan.
The manufacturer will honour the warranty
until 36 months from the date of sale,
provided that the caravan has been
serviced annually within 90 days before or
60 days after each anniversary of the
original date of sale. The third service must,
however, be carried out before the expiry of
the 36 month period from the original date
of sale.
In the first 12 months the warranty will
cover:
Faults arising from a manufacturing defect
but not those which are a result of normal
wear and tear or those which relate to
replacement light bulbs.
Also not covered under the first year are
faults resulting from accidental damage or
damage caused by misuse of any
component part of the caravan.
In the years two and three the warranty
will cover:
1. All original components of the caravan
including permanently fitted equipment
forming part of the manufacturer's
original specification.
2. Water ingress and body delamination.
Specific exclusions to Supersure
Warranty during years two and three
• Tyres including jockey wheel, glass
including heat shields, sink lids, mirrors.
• Paintwork including all exterior paint,
heat shields, heater cases and all other
painted surfaces.
• Decals, mirror transfers, resin badges.
• GRP/ABS A frame covers, wheel spats and
skirts.
• Cosmetic finishes to kitchen sinks, cooker
tops, vanity units, shower trays.
• Soft furnishings including upholstery,
curtains, pelmets.
• Carpets, lino and floor coverings including
door mats, shower mats.
• Work surfaces, tables, and flaps.
• Wallboards, ceiling boards and all other
interior décor finishes.
• Window catches, stays and associated
fittings.
• Blinds and flyscreens including door, Heki
and other rooflights.
• All hinges, catches, knobs, stays and
handles (interior and exterior).
• Adjustment of external doors and lockers.
• Replacement of bulbs, fluorescent tubes,
fuses and electrical connections including
12n and 12s plugs, high level brake lights
and bulb contacts.
• Adjustment and natural movement of
internal doors, flaps and furniture.
Warranty