1-8
1-8
About your veh
About your veh
icle
icle
If you believe that your vehicle has a defect that
If you believe that your vehicle has a defect that
could cause a crash or could cause injury or death,
could cause a crash or could cause injury or death,
you should immediately inform the National High-
you should immediately inform the National High-
way Traffic Safety Administration (NHTSA) in addi-
way Traffic Safety Administration (NHTSA) in addi-
tion to n
tion to n
otifying Sterling Truck Corporation.
otifying Sterling Truck Corporation.
If NHTSA receives similar complaints, it may open
If NHTSA receives similar complaints, it may open
an investigation, and if it finds that a safety defect
an investigation, and if it finds that a safety defect
exists in a group of vehicles, it may order a recall
exists in a group of vehicles, it may order a recall
and remedy campaign. However, NHTSA cannot
and remedy campaign. However, NHTSA cannot
become involved in individual problems between
become involved in individual problems between
you, your dealer, or
you, your dealer, or
Sterling Truck Corporation.
Sterling Truck Corporation.
To contact NHTSA, you may either call the Auto
To contact NHTSA, you may either call the Auto
Safety Hotline toll-free at 1-888-327-4236 (TTY: 1-
Safety Hotline toll-free at 1-888-327-4236 (TTY: 1-
800-424-9153); go to http://www.safercar.gov; or
800-424-9153); go to http://www.safercar.gov; or
write to: Adminstrator, NHTSA, 400 Seventh St.,
write to: Adminstrator, NHTSA, 400 Seventh St.,
SW, Washington, DC 20590.
SW, Washington, DC 20590.
You can also obtain other information about motor
You can also obtain other information about motor
vehicle safety from http://www.safercar.gov.
vehicle safety from http://www.safercar.gov.
Canadian customers who wish to report a safety-
Canadian customers who wish to report a safety-
related defect to Transport Canada, Defect Investi-
related defect to Transport Canada, Defect Investi-
gations and Recalls, may telephone the toll-free
gations and Recalls, may telephone the toll-free
hotline 1-800-333-0510, or contact Transport Can-
hotline 1-800-333-0510, or contact Transport Can-
ada by mail
ada by mail
at: Transport Canada, ASFAD, Place de
at: Transport Canada, ASFAD, Place de
Ville Tower C, 330 Sparks Street, Ottawa, Ontario,
Ville Tower C, 330 Sparks Street, Ottawa, Ontario,
Canada K1A 0N5.
Canada K1A 0N5.
For additional road safety information, please visit
For additional road safety information, please visit
the Road Safety website at: http://www.tc.gc.ca/
the Road Safety website at: http://www.tc.gc.ca/
roadsafety/menu.htm.
roadsafety/menu.htm.
Customer Assistance Center
Customer Assistance Center
Having trouble finding service? Call the Customer
Having trouble finding service? Call the Customer
Assistance
Assistance
Center
Center
at
at
1-800-785-4357
1-800-785-4357
or
or
1-800-
1-800-
STL-HELP
STL-HELP
. Call night or day, weekdays or week-
. Call night or day, weekdays or week-
ends, for dealer referral, vehicle information, or
ends, for dealer referral, vehicle information, or
breakdown coordination. Our people are knowl-
breakdown coordination. Our people are knowl-
edgeable, professional, and committed to following
edgeable, professional, and committed to following
through to help you keep
through to help you keep
your truck moving.
your truck moving.
Reporting safety defects
Reporting safety defects
Obtaining service
Obtaining service
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