3.
Support Information:
a.
Identify person(s) for company main contact
:
i.
System Administrator: _________________________
ii.
Phone Number: ______________________
iii.
Alternate Phone Number (cell): _____________________
iv.
Email Address: _______________________________
b.
Reporting Trouble
:
i.
When reporting trouble, please include the following
information:
1.
Company
2.
Contact Name & Number
3.
Time & Date of Problem
4.
Extension of phone with problem
5.
Mac address of problem phone (sticker on back of
phone opposite end from handset).
6.
Number dialed when having problem
ii.
Places to report problems:
1.
To the System Administrator
2.
Phone:
(503) 968-8908 option 2
3.
Email: [email protected]
c.
Support Website
:
i.
http://www.sterling.net/sterlingvoice/support
Sterling Communications, Inc.
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