background image

 

 
 

IP210 Phone User Training Guide 

 

 
 
 
 
 
 

 
 
 
 
 

 
 
 
 
 

 
 
 
 
 
 

 
 
 
 

 

Sterling Voice

 Managed VoIP Services 

 

Sterling Communications, Inc. 

14945 SW Sequoia Parkway, Suite 110 

Portland, OR 97224 

p: 503.968.8908 | f: 503.603.1879

 

Summary of Contents for ShoreTel 210

Page 1: ...IP210 Phone User Training Guide Sterling Voice Managed VoIP Services Sterling Communications Inc 14945 SW Sequoia Parkway Suite 110 Portland OR 97224 p 503 968 8908 f 503 603 1879 ...

Page 2: ...Sterling Communications Inc Page 2 ...

Page 3: ...unheard message s and flashes when you have unheard voicemail or for incoming calls ii Microphone located below hold button on bottom of phone base keep phone on hard surface and free of paper to ensure good voice quality iii Speaker button top blue button next to handset allows the phone call to be carried over the speaker beneath handset iv Mute button middle red button below speaker button allo...

Page 4: ...dial 9 first For long distance calls you will need to dial 9 1 the area code and phone number b Call Management i Hold puts current caller on hold First caller automatically put on hold when depressing line 2 without pressing the hold button and the same for the following calls When placing a caller on hold indefinitely without a second caller on line 2 to return to the caller depress call line on...

Page 5: ...default of 1234 5 To record your greeting press 7 then press option 1 and follow prompts ii Accessing the Voice Mail system 1 From an IP phone press the Voice Mail function key or depress Follow prompts for entering your extension if required and password 2 From a non IP phone To access the voice mail system you may dial your main company auto attendant Press enter your extension and then enter yo...

Page 6: ...eporting trouble please include the following information 1 Company 2 Contact Name Number 3 Time Date of Problem 4 Extension of phone with problem 5 Mac address of problem phone sticker on back of phone opposite end from handset 6 Number dialed when having problem ii Places to report problems 1 To the System Administrator 2 Phone 503 968 8908 option 2 3 Email phone support sterling net c Support W...

Reviews: