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INSLAN0314
limited Warranty
This limited warranty is offered by Stelpro Design Inc. (“Stelpro”) and applies to the following product made by Stelpro: LAN models.
Please
read this limited warranty carefully. Subject to the terms of this warranty,
Stelpro warrants its products and their components
against defects in workmanship and/or materials for the following period from the date of purchase:
3 years.
This warranty applies only to
the original purchaser; it is non-transferable and cannot be extended.
CLAIM PROCEDuRE
If at any time during the warranty period the unit becomes defective, you must cut off the power supply at the main electrical panel and
contact 1) your installer or distributor, 2) your service center or 3) Stelpro’s customer service department. In all cases, you must have a
copy
of the invoice
and provide
the information written on the product nameplate.
Stelpro reserves the right to examine or to ask
one of its representatives to examine the product itself or any part of it before honoring the warranty. Stelpro reserves the right to replace the
entire unit, refund its purchase price or repair a defective part. Please note that repairs made within the warranty period must be authorized
in advance in writing by Stelpro and carried out by persons authorized by Stelpro.
Before returning a product to Stelpro, you must have a Stelpro authorization number (RMA). To obtain it, call the customer service department
at:
1-800-363-3414
(electricians and distributors - French),
1-800-343-1022
(electricians and distributors - english), or
1-866-766-6020
(consumers). The authorization number must be clearly written on the parcel or it will be refused.
CONDITIONS, ExCLuSIONS AND DISCLAIMER OF LIABILITy
This warranty is exclusive and in lieu of all other representations and warranties (except of title), expressed or implied, and Stelpro expressly
disclaims and excludes any implied warranty of merchantability or implied warranty of fitness for a particular purpose.
Stelpro’s liability with respect to products is limited as provided above. Stelpro shall not be subject to any other obligations or liabilities
whatsoever, whether based on contract, tort or other theories of law, with respect to goods or services furnished by it, or any undertakings,
acts or omissions relating thereto. Without limiting the generality of the foregoing, Stelpro expressly disclaims any liability for property or
personal injury damages, penalties, special or punitive damages, damages for lost profits, loss of use of equipment, cost of capital, cost of
substitute products, facilities or services, shutdowns, slowdowns, or for other types of economic loss or for claims of a dealer’s customers
or any third party for such damages.
Stelpro specifically disclaims all consequential, incidental and contingent damages whatsoever.
This warranty does not cover any damages or failures resulting from: 1) a faulty installation or improper storage; 2) an abusive or abnormal
use, lack of maintenance, improper maintenance (other than that prescribed by Stelpro) or a use other than that for which the unit was
designed; 3) a natural disaster or an event out of Stelpro’s control, including, but not limited to, hurricanes, tornadoes, earthquakes, terrorist
attacks, wars, overvoltage, flooding, water damages, etc. This warranty does not cover any accidental or intentional losses or damages,
nor does it cover damages caused by negligence of the user or owner of the product. Moreover, it does not cover the cost of disconnection,
transport, and installation.
The warranty is limited to the repair or the replacement of the unit or the refund of its purchase price,
at the discretion of Stelpro
.
Any parts replaced or repaired within the warranty period with the written authorization of Stelpro will be warranted for the remainder of the
original warranty period. This warranty will be considered null and void and Stelpro will have the right to refuse any claims if
products have
been altered
without the written authorization of Stelpro and if the nameplate numbers have been removed or modified. This warranty does
not cover scratches, dents,corrosion or discoloration caused by excessive heat, chemical cleaning products and abrasive agents. It does not
cover any damage that occurred during the shipping.
Some states and provinces do not allow the exclusion or limitation of incidental or consequential damages and some of them do not allow
limitations on how long an implied warranty lasts, so these exclusions or limitations may not apply to you. This warranty gives you specific
legal rights and you may have other rights which vary from state to state or from province to province.
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stelpRo desiGn inc. | saint-bruno-de-montarville | québec | j3v 6l7
