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Troubleshooting

RESETTING THE ACTIVE TOUCH DISPLAY HEIGHT

 Press 

1

2

1

2

. The text will begin blinking “SELECT”, “HEIGHT”.

 Lift 

up

 or press 

down

 on the controller to scroll through the starting height options.

  Once the correct height has been chosen, pause for 2 seconds.

  The light guide will fill. When all three bars are full, the starting height is saved.

ERROR CODES

  In the event of a fault, the display may show an error code number and 

brief description. Refer to Steelcase Flex Collection Height-Adjustable Desk 
troubleshooting guide for further instruction.

Summary of Contents for Flex Height-Adjustable Desk

Page 1: ...Flex Collection Height Adjustable Desk User Guide Doc 157079 Rev A...

Page 2: ...nt of desktop through full range without pulling cords trapping body parts or colliding with anything shelves electrical plugs and cords door knobs window sills storage cabinets etc DO NOT PLACE FEET...

Page 3: ...ibel Rating 55 dBA Volts 2 Leg 100 240V AC Frequency Phase 50 60Hz Single Phase Amps 2 Leg 4 5A max Watts 2 Leg 450W Standby Power 0 1W Adjustability Speed 1 5 sec 38 1mm sec Duty Cycle 10 2 min on 18...

Page 4: ...mory tap twice on the controller in quick succession in the direction you want the desk to move The desk will move up or down until it has reached the stored height Or when lifting or pressing down on...

Page 5: ...and brownouts can also cause the need for resynchronization Note The control box does not reset initialize by being unplugged and plugged back in Refer to the power cycle procedure below POWER CYCLE...

Page 6: ...and release Press down on the controller or down button and hold After two seconds the desk will move up and down settling to its correct button position The lifting columns are now synchronized via...

Page 7: ...l surfaces are thoroughly cleaned make sure the lifting columns are fully extended to their maximum height Also be sure to inspect cables and lifting columns for damage Check all connections for both...

Page 8: ...n On the controller press and hold the 2 and buttons simultaneously for 2 seconds until the desk identification number appears e g ID DESK 1234 In the app select the identification number that matches...

Page 9: ...he starting height options Once the correct height has been chosen pause for 2 seconds The light guide will fill When all three bars are full the starting height is saved ERROR CODES In the event of a...

Page 10: ...y userguide ko Para baixar este documento em Portugu s visita www steelcase com ology userguide pt www steelcase com ology userguide ru Para descargar este documento en espa ol visite www steelcase co...

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