21
Troubleshooting
Dear Client,
Thank you for buying this STEBA product. The following table will help you with pro-
blems that may occur when using your device. For many problems there is a simple
solution, because not everything that appears like a malfunction must be serious.
Please check the following list before contacting our customer service.
Problem
Reason
Solution
OLED-Display does not
work
∙ Device is not plugged
in
∙ Jug is not in the correct
position
∙ Check fuse
∙ Plug it in
∙ Place jug correctly
Display is on, but device
does not work
∙ Lid is not placed cor-
rectly
∙ No programme se-
lected
∙ Place lid correctly
∙ Select a programme
Food spills over
∙ Food exceeds the max
marking
∙ Do not overfill
Food is not well cooked
∙ Too many ingredients
∙ Security switch has
triggered
∙ Put in less food
∙ Contact service
Error code E1
∙ Short circuit
∙ Contact service
Error code E2
∙ Jug is not in the correct
position
∙ Place jug correctly
Error code E3
∙ Overheating
∙ Contact service
Error code E4
∙ Temperature too low
∙ Contact service
