Product Support
CONSUMER SERVICES
For problems with your Deluxe Fabric Steamer, please refer to the troubleshooting guide
located above. Additional inquiries should be directed to our consumer support services through
our website,
www.steamfast.com
. If you do not have internet access, you may also contact our
Consumer Service Department by telephone, at
1-800-711-6617
.
NOTE: In order for our Consumer Service representatives to help you as quickly and
efficiently as possible, please have the following information ready before calling:
• Purchase information (where and when you purchased this product)
• Copy of purchase receipt / proof of purchase
• Product serial number (located near electrical specification label on bottom of unit)
• Date code (4-digit number located on electrical specification label on bottom of unit)
For information regarding your 1 year limited warranty, refer to Page 15 of this manual.
ENGLISH | 13
Unit fails to heat up. When pressed,
Foot Power Switch
DOES NOT
illuminate when set to “ON” position.
Unit fails to heat up. When pressed,
Foot Power Switch
DOES
illuminate
when set to “ON” position.
NOTE: Always allow sufficient
time for unit to heat up and begin
producing steam.
Excessive gurgling in Hose and
Steam Nozzle / water drips from
Steam Nozzle.
Steam output is weak or intermittent.
Unit is not plugged in.
No water in unit.
Mineral build-up in unit.
Mineral build-up in unit.
Mineral build-up in unit.
Household circuit breaker / ground
fault interrupter has tripped or blown
a fuse.
Unit is damaged or otherwise in
need of repair.
Unit is damaged or otherwise in
need of repair.
Condensation build-up inside of
Steam Nozzle / Hose.
Water level in Water Reservoir is
running low.
Plug power cord into electrical outlet.
Refer to
Care & Maintenance
section on Page 12 for details.
Refer to
Care & Maintenance
section on Page 12 for details.
Refer to
Care & Maintenance
section on Page 12 for details.
Reset circuit breaker / ground fault
interrupter, or replace fuse. For
assistance, contact a licensed electrician.
Immediately cease usage and unplug.
Contact Consumer Service for
assistance (see below for details).
Immediately cease usage and unplug.
Contact Consumer Service for
assistance (see below for details).
Refer to
Filling With Water
procedure
on Page 9 to refill unit with water.
Refer to
Filling With Water
procedure
on Page 9 to fill unit with water.
PROBLEM
POSSIBLE CAUSE
SOLUTION
TROUBLESHOOTING
Some gurgling is a natural effect of
the steaming process. For excessive
gurgling or dripping water, point Steam
Nozzle downward and shake thoroughly
to remove excess water droplets or
extend hose vertically to allow water to
drain back into water reservoir. Con-
densation build-up inside hose may
cause excess water to escape from
nozzle. To prevent build-up, periodi-
cally straighten hose during use.