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Copyright © 2022 - Stealth Immobiliser Limited - All Rights Reserved
WARRANTY
All our devices are covered by a 24 month warranty when installed by an approved dealer. Below are instructions
for exchanging Stealth Immobiliser devices covered under warranty. We recommend that you first attempt to
exchange warranted product by contacting your installer; this is usually the fastest way to get a replacement. For
Stealth Immobiliser devices that were installed in your vehicle by an authorised installer, you MUST contact the
installer for warranty coverage, and it must be re-installed by professionals as stated in the warranty terms.
For a list of authorised dealers in your area please visit our website.
1.
Your product warranty starts on the date that you purchased the product. A copy of your store receipt with the
purchase date and authorised dealer's information must accompany the return of any warranted product.
2.
As stated in the warranty terms that you received with your product, we may repair your defective product, or
exchange it with a new or factory refurbished equivalent.
3.
Your product warranty is voided if the product is damaged through negligence, misuse, or mishandling, or if any
bar-coded labels or serial numbers are removed from the product.
4.
Stealth Immobiliser will return the product back to you at your expense if it is not covered by the terms of the
warranty.
Instructions for Returning Warranted Product for Exchange:
1.
All returns and exchanges must be accompanied by an RMA number in order to be processed properly. If your
product arrives without an RMA number, your warranty claim will be delayed. You must include your RMA
number inside the packaging with your items (written legibly). We must receive your return package within 30
days from the date you submit your RMA request. Please retain the RMA number for your records.
To request an RMA form please send us a email on: [email protected]
2.
You are responsible for return delivery costs. You may use your preferred courier. We recommend that you use a
traceable method of delivery. If your shipment is lost for any reason and you do not have proof of delivery, you
will not receive a replacement.
3.
Pack your return carefully. The package you return to us must include the device, emergency card and the
warranty book. In addition, you must also include a copy of your original proof of purchase. Please note you will
be responsible for the cost of any missing items.
4.
Please allow 2 to 3 weeks for your exchange to be processed.
To register your devices warranty please visit
www.stealthimmobiliser.com/warrantyform
