Page 5
SHIPPING OF WARRANTY RETURNS
Obtain a Return Authorization Number and shipping address from
STATICO
TM
customer service.
Pack the Instrument carefully and ship it prepaid and insured to the
proper destination provided by
STATICO
TM
's customer service
department.
For Detailed Shipping Instructions and Return Authorization, Contact:
The following information must be included with the returned product:
Description of the problem
Purchase Order number &
STATICO
TM
Return Authorization Number
Name and phone number of contact individual who can provide more
information.
Complete return address
SHIPPING OF NON-WARRANTY RETURNS
Any product returned for non-warranty repair should be packaged as
described previously. Obtain a Return Authorization Number and
shipped to the address provided by
STATICO
Customer Service.
DO NOT RETURN ANY ITEM WITHOUT HAVING FIRST RECEIVED
RETURN AUTHORIZATION FROM
STATICO
.