14
SERVICE AND SPARE PARTS
Should you experience any difficulty using your appliance at any time, it may be an operational
problem and not a fault. Please check the following points before calling our customer services
team.
THE APPLIANCE IS NOT WORKING -
Check that;
•
There is power to the appliance.
•
There is power to the socket being used.
•
The thermostat is set between 1 and 6 (not ‘0ff’).
•
The ambient temperature in the room is between 16 and 32 degrees Celsius. If the
ambient temperature falls below or rises above this temperature range, the appliance
may cut out and food could be lost. The appliance will resume normal operation when
the ambient temperature returns to normal.
THE APPLIANCE PERFORMS POORLY -
Check that;
•
The thermostat is not set too low (e.g. 1 or 2)
•
The doors are closed properly.
•
The air ventilation holes are not obstructed.
THE APPLIANCE IS NOISY
•
The cooling gas which circulates in the cooling circuit may make a slight noise (e.g.
bubbling sound) even when the compressor is not running. Do not worry as this is quite
normal.
•
If there are other sounds, check that the appliance secure and level (not rocking).
•
Check that the appliance is not touching the surrounding walls which may amplify
normal compressor noise.
THERE IS WATER IN THE BOTTOM OR THE REFRIGERATOR
•
Check that the drain hole for the defrost water is not blocked. If it is, unblock with a pipe
cleaner or similar. Do not use a sharp metal object as this may damage the appliance.
If you have checked these points and still have a problem with your appliance or
require spare parts, call your retailer or contact our customer services team.
