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from water damage resulting from normal condensation 

production, a leaking tank or piping connections. Refer to 

the “Location Requirements” section. 

Water Heater Sounds

During the normal operation of the water heater, sounds or 

noises may be heard. These noises are common and may 

result from the following:
1.  Normal expansion and contraction of metal parts 

during periods of heat-up and cool-down.

2.  Condensation causes sizzling and popping within the 

burner area and should be considered normal.

3.  Sediment buildup in the tank bottom will create varying 

amounts of noise and may cause premature tank 

failure. Drain and flush the tank as directed under the 

“Draining and Flushing” section.

Smoke/Odor

The water heater may give off a small amount of smoke 

and odor during the initial start-up of the unit. This is due 

to the burning off of oil from metal parts of a new unit and 

will disappear after a brief period of operation. 

Safety Shut-off

This water heater is designed to automatically shut-off in 

the event of the following:
1.  The pilot flame is extinguished for any reason.
2.  The water temperature exceeds 195°F (91°C).
3.  Excessive build up of dust on the base ring filter or 

flame arrestor. See Maintenance of your Water Heater 

Section.

4.  The ignition of flammable vapors.
A thermocouple is used to determine if a pilot flame is 

present, and will shut off the gas supply to the main 

burner and the pilot if the flame is absent. This unit is 

also equipped with a thermal switch, designed to shut off 

the gas supply in the event the water heater has been 

exposed to flammable vapors (e.g., spilled gasoline), 

poor combustion caused by a blocked vent or insufficient 

combustion air. If the thermal switch opens:
1. Check the 

fl

 ame-arrestor for signs of high temperature 

(blue or black discoloration). See Figure 29. 

2. If there are signs of high temperature, inspect your 

installation for any problems with venting, combustion 
air supply and for a 

fl

 ammable vapor event (see “Pilot 

Light Troubleshooting Flow Chart” section). Correct any 
issues prior to resetting the thermal switch. If you suspect 

fl

 ammable vapor incident has occurred, do not use this 

appliance. Immediately call a quali

fi

 ed technician to inspect 

the appliance. Water heaters subjected to a 

fl

 ammable 

vapors ignition will require replacement of the entire water 
heater.

3. Reset the thermal switch by depressing the small button 

in the center of the thermal switch. Follow the Lighting 
Instructions found on the front of your water heater. 

A high temperature limit switch or ECO (Energy Cut Off) in 
the tank is used to shut off the unit if the water temperature 
exceeds 195°F (91°C). The ECO is a single-use switch, 
which, if activated, requires complete replacement of the 
entire gas control valve/thermostat. If the ECO should 
activate, the water heater cannot be used until the gas 
control valve/thermostat is replaced by a qualified technician. 
Contact your local dealer for service information.

NOTE:

 

 During low demand periods when hot water is not 

being used, a lower thermostat setting will reduce energy 

losses and may satisfy your normal hot water needs. If hot 

water use is expected to be more than normal, a higher 

thermostat setting may be required to meet the increased 

demand. When leaving your home for extended periods 

(vacations, etc.) turn the temperature dial to its lowest 

setting. This will maintain the water at low temperatures 

with minimum energy losses and prevent the tank from 

freezing during cold weather.

Operational Conditions                                          

Condensation

Whenever the water heater is filled with cold water, some 

condensate will form while the burner is on. A water 

heater may appear to be leaking when in fact the water is 

condensation. This usually happens when:
a.   A new water heater is filled with cold water for the first 

time.

b.   Burning gas produces water vapor in water heaters, par-

ticularly high efficiency models where flue temperatures 

are lower.

c.   Large amounts of hot water are used in a short time and 

the refill water in the tank is very cold.

Moisture from the products of combustion condense on the 

cooler tank surfaces and form drops of water which may fall 

onto the burner or other hot surfaces to produce a “sizzling” 

or “frying” noise. 
Excessive condensation can cause pilot outage due to 

water running down the flue tube onto the main burner and 

putting out the pilot. 
Because of the suddenness and amount of water, 

condensation water may be diagnosed as a “tank leak”. 

After the water in the tank warms up (about 1-2 hours), the 

condition should disappear. 
Do not assume the water heater is leaking until there has 

been enough time for the water in the tank to warm up. 
An undersized water heater will cause more condensation. 

The water heater must be sized properly to meet the 

family’s 

demands for hot water including dishwashers, washing 

machines and shower heads. 

Excessive condensation may be noticed during the winter and 
early spring months when incoming water temperatures are at 
their lowest. 

Good venting is essential for a gas fired water heater to operate 
properly as well as to carry away products of combustion and 
water vapor.

 

It is always recommended that a suitable metal drain pan 

be installed under the water heater to protect the area 

Summary of Contents for 186489-002

Page 1: ...nce Do not touch any electrical switch do not use any phone in your building Immediately call your gas supplier from a neighbor s phone Follow the gas supplier s instructions If you cannot reach your gas supplier call the fire department Installation and service must be performed by a qualified installer service agency or the gas supplier WARNING If the information in these instructions is not fol...

Page 2: ... 17 Combination Space Heating Potable Water System 17 18 Solar Installation 18 Important Information About this Water Heater 19 Operating Your Water Heater 20 25 White Rodgers Gas Valve Thermostat Lighting Instructions 20 RobertShaw Gas Valve Thermostat Lighting Instructions 21 Checking the Draft 21 Burner Flames 22 Emergency Shutdown 22 Water Temperature Regulation 22 23 Operational Conditions 23...

Page 3: ...ity equivalent to a licensed tradesman in the fields of plumbing air supply venting and gas supply including a thorough understanding of the requirements of the National Fuel Gas Code as it relates to the installation of gas fired water heaters The service agency must also have a thorough understanding of this instruction manual and be able to perform repairs strictly in accordance with the servic...

Page 4: ...void all ignition sources if you smell Natural or LP gas Do not expose water heater control to excessive gas pressure Use only gas shown on rating plate Maintain required clearances to combustibles Keep ignition sources away from faucets after extended period of non use Read instruction manual before installing using or servicing water heater ...

Page 5: ...LED IN A CLOSED WATER SYSTEM M N L E P X Y MANIFOLD TUBE IGNITER WIRE MAIN BURNER PILOT TUBE THERMOCOUPLE IGNITER ROD U MANIFOLD BURNER ASSEMBLY MANIFOLD DOOR DISCHARGE PIPE DO NOT CAP OR PLUG 6 MAXIMUM AIR GAP FLOOR DRAIN GAS CONTROL KNOB WATER TEMPERATURE DIAL ADJUSTING DIAL TOP VIEW OFF POSITION PILOT POSITION ON POSITION S GAS CONTROL VALVE THERMOSTAT WHITE RODGERS GAS CONTROL KNOB WATER TEMPE...

Page 6: ... future users of this water heater will need it for future reference Service to the FVIR System should only be performed by a qualified technician Examples of a qualified technician include licensed plumbers authorized gas company personnel and authorized service personnel IMPORTANT The manufacturer and seller of this water heater will not be liable for any damages injuries or deaths caused by fai...

Page 7: ...n the area of the water heater leave the area immediately and call the fire department from a neighbor s home Do not attempt to clean the spill until all ignition sources have been extinguished Fire or Explosion Hazard WARNING Read instruction manual before installing using or servicing water heater Improper use may result in fire or explosion Maintain required clearances to combustibles Keep comb...

Page 8: ...used in conjunction with a piped drain pan These devices are available from some plumbing supply wholesalers and retailers and detect and react to leakage in various ways Sensors mounted in the drain pan that trigger an alarm or turn off the incoming water to the water heater when water is detected Sensors mounted in the drain pan that turn off the water supply to the entire home when water is det...

Page 9: ...tural gas water heater to an L P gas supply Do not connect an L P gas water heater to a natural gas supply Failure to follow these instructions can result in death explosion or carbon monoxide poisoning Explosion Hazard Gas Requirements IMPORTANT Read the rating plate to be sure the water heater is made for the type of gas you will be using in your home This information will be found on the rating...

Page 10: ... in the occurrence of a leak in the system the gas will settle at floor level Basements crawl spaces closets and areas below ground level will serve as pockets for the accumulation of gas Before lighting an L P gas water heater smell all around the appliance at floor level If you smell gas follow the instructions as given in the warning on the front page When your L P tank runs out of fuel turn of...

Page 11: ...by a qualified technician using the installation instructions Examples of a qualified technican include gas technicians authorized gas company personel and authorized service persons Failure to so do can result in death or carbon monoxide poisoning IMPORTANT Air for combustion and ventilation must not come from a corrosive atmosphere Any failure due to corrosive elements in the atmosphere is exclu...

Page 12: ...e typical examples of each method Louvers and Grilles In calculating free area for ventilation and combustion air supply openings consideration must be given to the blocking effect of protection louvers grilles and screens These devices can reduce airflow which in turn may require larger openings to achieve the required minimum free area Screens must not be smaller than 1 4 mesh If the free area t...

Page 13: ...ied by CSA International this certification applies to the vent damper device only and does not mean they are certified for use on this water heater U L recognized fuel gas and carbon monoxide CO detectors are recommended in all applications and should be installed using the manufacturer s instructions and local codes rules or regulations IMPORTANT If you lack the necessary skills required to prop...

Page 14: ...ay is clear and free of obstructions The chimney must be cleaned if previously used for venting solid fuel appliances or fireplaces Also consult local and state codes for proper chimney sizing and application or in the absence of local and state codes the National Fuel Gas Code ANSI Z223 1 NFPA 54 current edition The connector must be installed above the extreme bottom of the chimney to prevent po...

Page 15: ...e as specified under Closed System Thermal Expansion 5 Install a shut off valve in the cold water inlet line It should be located close to the water heater and be easily accessible Know the location of this valve and how to shut off the water to the heater 6 A temperature and pressure relief valve must be installed in the opening marked Temperature and Pressure T P Relief Valve on the water heater...

Page 16: ...The use of valves that may cause excessive restriction to water flow is not recommended Use only 95 5 tin antimony or other equivalent solder Any lead based solder must not be used Piping that has been treated with chromates boiler seal or other chemicals must not be used Chemicals that may contaminate the potable water supply must not be added to the piping system Closed System Thermal Expansion ...

Page 17: ...use with space heating applications If this water heater is to be used to supply both space heating and domestic potable drinking water the instructions listed below must be followed Temperature and Pressure Relief Valve Explosion Harzard Temperature pressure relief valve must comply with ANSI Z21 22 CSA 4 4 and ASME code Properly sized temperature pressure relief valve must be installed in openin...

Page 18: ...ts previously used with non potable water heating appliances when used to supply potable water Some jurisdictions may require a backflow preventer in the incoming cold water line This may cause the temperature and pressure relief valve on the water heater to discharge or weep due to expansion of the heated water A diaphragm type expansion tank suitable for potable water will normally eliminate thi...

Page 19: ...anges Questions Contact Residential Technical Assistance by referencing the phone number on the front of the Installation Instructions and Use Care Guide Installation Checklist Water Heater Location Water heater location is important and can affect system performance Please check the following Installation area free of corrosive elements and flammable materials Centrally located with the water pip...

Page 20: ... above on this label Set the thermostat to lowest setting PILOT LIGHTING Turn thermostat dial fully clockwise until it stops Push the gas control knob down slightly and turn clockwise to OFF SEE FIGURE A NOTE Knob cannot be turned from PILOT to OFF unless knob is pushed down slightly Do not force Wait ten 10 minutes to clear out any gas If you then smell gas STOP Follow B in the safety information...

Page 21: ...rve the pilot through the view port Do not release the reset button Repeat immediately if pilot does not light on the first try If the pilot does not light by the fourth attempt with the igniter repeat steps 4 7 Continue to hold the button for about 1 minute after the pilot is lit Release the reset button and it will pop back up Pilot should remain lit If the pilot light goes out repeat steps 3 7 ...

Page 22: ...our hot water needs a means such as a mixing valve should be used at the hot water taps used by these people or at the water heater Mixing valves are available at plumbing supply or hardware stores see Figure 14 Follow manufacturer s instructions for installation of the valves Before changing the factory setting on the thermostat see Figure 19 Using the lowest hot water temperature that meets your...

Page 23: ...e limit switch or ECO Energy Cut Off in the tank is used to shut off the unit if the water temperature exceeds 195 F 91 C The ECO is a single use switch which if activated requires complete replacement of the entire gas control valve thermostat If the ECO should activate the water heater cannot be used until the gas control valve thermostat is replaced by a qualified technician Contact your local ...

Page 24: ...e the Repair Parts Illustration section for anode rod location TEFLON is a registered trademark of E I Du Pont De Nemours and Company Draining and Flushing It is recommended that the tank be drained and flushed every 6 months to remove sediment which may build up during operation The water heater should be drained if being shut down during freezing temperatures To drain the tank perform the follow...

Page 25: ...owing maintenance procedures are for the FVIR System components and should be performed by a qualified technician Replacement parts may be ordered through your plumber or the local distributor Parts will be shipped at prevailing prices and billed accordingly When ordering replacement parts always have the following information ready 1 model serial and product number 2 type of gas 3 item number 4 p...

Page 26: ...IGURE 25 FIGURE 26 Replacing the Pilot Pilot Tube Assembly 1 Remove the manifold burner assembly See Removing the Manifold Burner Assembly 2 Lift the retainer clip straight up from the back of the two piece wire connector using a flat blade screwdriver then remove the two piece wire connector from the manifold door Figure 25 IMPORTANT Be careful not to bend or alter the position of the pilot tube ...

Page 27: ...r Assembly Replacing the Manifold Burner Assembly WARNING Explosion Hazard Tighten both manifold door screws securely Remove any fiberglass between gasket and combustion chamber Replace viewport if glass is missing or damaged Replace two piece wire connector if missing or removed Replace door gasket if damaged Failure to follow these instructions can result in death explosion or fire 1 Check the d...

Page 28: ...h or fine grit sandpaper Removing and Replacing the Gas Control Valve Thermostat IMPORTANT This water heater has a resettable thermal switch installed Do not attempt to disable or modify this feature in any way Use only factory authorized replacement parts Removing the Gas Valve 1 Turn off the gas supply to the water heater at the manual gas shut off valve This valve is typically located beside th...

Page 29: ...rmal switch TROUBLESHOOTING CHART PROBLEM POSSIBLE CAUSE S CORRECTIVE ACTION BURNER WILL NOT IGNITE 1 Pilot not lit 2 Thermostat set too low 3 No gas 4 Dirt in the gas lines 5 Pilot line clogged 6 Main burner line clogged 7 Non functioning thermocouple 8 Non functioning thermostat 9 Heater installed in a confined area 1 Light pilot 2 Turn temp dial to desired temperature 3 Check with gas utility c...

Page 30: ... inlet 8 Advise customer DRIP FROM RELIEF VALVE 1 Excessive water pressure 2 Heater stacking 3 Closed water system 1 Use a pressure reducing valve and relief valve 2 Lower the thermostat setting 3 See Closed System Thermal Expansion THERMOSTAT FAILS TO SHUT OFF 1 Thermostat not functioning prop erly 2 Improper calibration 1 Replace thermostat 2 Replace thermostat COMBUSTION ODORS 1 Insufficient se...

Page 31: ... manual for specific requirements NO Is the pilot tube damaged NO Does the flame arrestor show signs of discoloration and or debris Shut off the gas supply to the water heater at the manual gas shut off valve then contact Residential Technical Assistance by referencing the phone number on the front of the Installation Instructions and Use Care Guide YES YES YES YES YES YES YES YES YES NO Contact a...

Page 32: ...BAFFLE 4 HEAT TRAP NIPPLES COLD SOME MODELS 5 HEAT TRAP NIPPLES HOT SOME MODELS 6 COLD WATER DIP TUBE 7 ANODE ROD 8 TEMPERATURE PRESSURE RELIEF VALVE LOCATED TOP OR SIDE 9 DRAIN VALVE 10 GAS CONTROL VALVE THERMOSTAT with wire leads 11 OUTER DOOR 12 PILOT PILOT TUBE ASSEMBLY KIT Natural Gas 13 PILOT PILOT TUBE ASSEMBLY KIT L P Gas 14 BURNER Natural Gas 15 BURNER L P Gas 16 MANIFOLD DOOR ASSEMBLY Na...

Page 33: ...ocouple two piece wire connector with retainer clip thermal switch and pilot assembly Natural Gas Low Nox Item 17 Manifold door assembly which contains the manifold tube gasket door pilot tube thermocouple two piece wire connector with retainer clip thermal switch and pilot assembly L P Gas Item 18 Contains two piece wire connector and retainer clip Item 19 Contains manifold door gasket Item 20 Co...

Page 34: ...34 NOTES ...

Page 35: ...ted States its territories or possessions and Canada sized in accordance with proper sizing techniques for residential water heaters bearing a rating plate which has not been altered defaced or removed except as required by the warrantor used in an open system or in a closed system with a properly sized and installed thermal expansion tank operated with properly installed drip leg in the gas suppl...

Page 36: ...DOES NOT CONSTITUTE PROOF OF PURCHASE OR PROOF OF INSTALLATION DISCLAIMERS NO EXPRESSED WARRANTY HAS BEEN OR WILL BE MADE IN BEHALF OF THE WARRANTOR WITH RESPECT TO THE MERCHANTABILITY OF THE HEATER OR THE INSTALLATION OPERATION REPAIR OR REPLACEMENT OF THE HEATER OR PARTS THE WARRANTOR SHALL NOT BE RESPONSIBLE FOR WATER DAMAGE LOSS OF USE OF THE UNIT INCONVENIENCE LOSS OR DAMAGE TO PERSONAL PROPE...

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