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SERVICE AND LABOR RESPONSIBILITY

UNDER THIS LIMITED WARRANTY, THE WARRANTOR
WILL PROVIDE ONLY A REPLACEMENT WATER
HEATER OR PART THEREOF.  THE OWNER IS
RESPONSIBLE FOR ALL OTHER COSTS.  Such costs
may include but are not limited to:

a. Labor charges for service, removal, or reinstallation of

the water heater or part thereof.

b. Shipping and delivery charges for forwarding the new

water heater or replacement part from the nearest
distributor and returning the claimed defective heater
or part to such distributor.

c. All cost necessary or incidental for handling and

administrative charges, and for any materials and/or
permits required for installation of the replacement
heater or part.

LIMITATION ON IMPLIED WARRANTIES

Implied warranties, including any warranty of
merchantability imposed on the sale of this heater under
state law are limited to one year duration for the heater
or any of its parts.  Some states do not allow limitations
on how long an implied warranty lasts, so the above
limitations may not apply to you.

CLAIM PROCEDURE

Any claim under this warranty should be initiated with
the dealer who sold the heater, or with any other dealer
handling the warrantor’s products.  If this is not practical,
the owner should contact: State Industries, Inc.,
500 Lindahl Parkway, Ashland City, Tennessee 37015.
Phone: 1.800.365.0024 or visit our website:
www.stateind.com.

Replacement Parts may be ordered through authorized
servicers or distributors.  Refer to your local Yellow Pages
for where to call or contact State Water Heaters,
500 Lindahl Parkway, Ashland City, TN 37015, phone:
1.800.821.2017.

The warrantor will only honor replacement with identical
or similar water heater or parts thereof which are
manufactured or distributed by the warrantor.

Dealer replacements are made subject to in-warranty
validation by warrantor.

PROOF-OF-PURCHASE AND PROOF-OF-
INSTALLATION DATE ARE REQUIRED TO SUPPORT

WARRANTY CLAIM FROM ORIGINAL OWNER.  THIS
FORM DOES NOT CONSTITUTE PROOF-OF-
PURCHASE OR PROOF-OF-INSTALLATION.

DISCLAIMERS

NO EXPRESSED WARRANTY HAS BEEN OR WILL
BE MADE IN BEHALF OF THE WARRANTOR WITH
RESPECT TO THE MERCHANTABILITY OF THE
HEATER OR THE INSTALLATION, OPERATION,
REPAIR OR REPLACEMENT OF THE HEATER OR
PARTS.  THE WARRANTOR SHALL NOT BE
RESPONSIBLE FOR WATER DAMAGE, LOSS OF
USE OF THE UNIT, INCONVENIENCE, LOSS OR
DAMAGE TO PERSONAL PROPERTY, OR OTHER
CONSEQUENTIAL DAMAGE.  THE WARRANTOR
SHALL NOT BE LIABLE BY VIRTUE OF THIS
WARRANTY OR OTHERWISE FOR DAMAGE TO ANY
PERSONS OR PROPERTY, WHETHER DIRECT OR
INDIRECT, AND WHETHER ARISING IN CONTRACT
OR IN TORT.

Should governmental regulations or industry standards
prohibit the Manufacturer from furnishing a comparable
model replacement under this warranty, the Owner will
be furnished with the closest comparable water heater
meeting the then current governmental regulations and
industry standards. A supplementary fee may be
assessed to cover the additional cost associated with
the changes made to meet applicable regulations and
standards.

IMPORTANT INFORMATION

Model Number

Serial Number

INSTALLATION INFORMATION

Date Installed

Company’s Name

Street or P.O. Box

City, State, and Zip Code

Phone Number

Plumber’s Name

Summary of Contents for 184671-000

Page 1: ...CTEDTOTHELOCALDEALERFROMWHOMTHEWATERHEATERWAS PURCHASED IFYOUAREUNSUCCESSFUL PLEASEWRITETOTHECOMPANYLISTEDONTHERATINGPLATEONTHEWATERHEATER GAMA certification applies to all residential electric water heaters with capacities of 20 to 120 gallons Input rating of 12 Kw or less LISTED Instruction Manual RESIDENTIAL ELECTRIC WATER HEATERS FOR POTABLE WATER HEATING ONLY NOT SUITABLE FOR SPACE HEATING ...

Page 2: ...al Code and applicable local electrical and plumbing codes and tools necessary to confirm proper installation and operation of the water heater as they relate to the installation of electric water heaters The qualified installer must have a thorough understanding of the water heater Instruction Manual Service Agency A service agency also must have ability equivalent to a licensed tradesman in the ...

Page 3: ...3 GENERAL SAFETY ...

Page 4: ...nstallation must conform with these instructions and the local code authority having jurisdiction and the requirements of the power company In the absence of code requirements follow NFPA 70 latest edition The National Electric Code which may be ordered from National Fire Protection Association 1 Batterymarch Park Quincy MA02269 3 If after reading this manual you have any questions or do not under...

Page 5: ...cted Models 10 WIRING DIAGRAMS 11 WIRING 12 TEMPERATURE REGULATION 13 Temperature Adjustment 13 FOR YOUR INFORMATION 14 Thermal Expansion 14 Strange Sounds 14 Operational Conditions 14 Smelly Water 14 Air in Hot Water Faucets 14 High Water Temperature Shut Off System 14 PERIODIC MAINTENANCE 15 Anode Rod Inspection 15 Temperature Pressure Relief Valve Operation 15 Draining 15 Thermostat Removal Rep...

Page 6: ... RELIEF IN COLD WATER INLET LINE AS REQUIRED BY LOCAL CODES INSTALL SUITABLE DRAIN PANS UNDER HEATERS TO PREVENT DAMAGE DUE TO LEAKAGE REFER TO WATER HEATER LOCATION ON PAGE 8 INSTALL THERMAL EXPANSION TANK OR DEVICE IF WATER HEATER IS INSTALLED IN A CLOSED WATERSYSTEM LOWBOYS ...

Page 7: ...apped If anyone using hot water in your home fits into one of these groups or if there is a local code or state law requiring a certain temperature water at the hot water tap then you must take special precautions In addition to using the lowest possible temperature setting that satisfies your hot water needs a means such as a mixing valve shall be used at the hot water taps used by these people o...

Page 8: ...w Failure to follow these instructions can result in fire serious personal injury or death Do not cover the temperature and pressure relief T P valve with an insulation blanket Do not cover the instruction manual Keep it on the side of the water heater or nearby for future reference Do obtain new warning and instruction labels for placement on the blanket directly over the existing labels INSTALLI...

Page 9: ...atory that maintains periodic inspection of production of listed equipment of materials as meeting the requirements for Relief Valves andAutomatic Gas Shut off Devices for Hot Water Supply Systems ANSI Z21 22 CSA4 4 and the code requirements ofASME If replaced the valve must meet the requirements of local codes but not less than a combination temperature and pressure relief valve certified as indi...

Page 10: ...WATER HEATER Never use this water heater unless it is completely full of water To prevent damage to the tank the tank must be filled with water Water must flow from the hot water faucet before turning ON electrical supply to the water heater To fill the water heater with water 1 Close the water heater drain valve by turning the handle to the right clockwise The drain valve is on the lower front of...

Page 11: ...11 WIRING DIAGRAMS TURN OFF THE HEATER ELECTRICAL SUPPLY BEFORE SERVICING ANY ELECTRICAL COMPONENTS FIGURE 6 ...

Page 12: ...the electric power when working on the water heater This could be with a circuit breaker or fuse block in the entrance box or a separate disconnect switch 2 Install and connect a circuit directly from the main fuse or circuit breaker box This circuit must be the right size and have its own fuse or circuit breaker 3 If metal conduit is used for the grounding conductor A The grounding electrode cond...

Page 13: ...more likely to be permanently injured by hot water than others These include the elderly children the infirm or physically mentally handicapped If anyone using hot water in your home fits into one of these groups or if there is a local code or state law requiring a certain temperature water at the hot water tap then you must take special precautions In addition to using the lowest possible tempera...

Page 14: ...An excess of active hydrogen in the tank This is caused by the corrosion protective action of the anode Smelly water may be eliminated or reduced in some water heater models by replacing the anode s with one of less active material and then chlorinating the water heater tank and all hot water lines Contact the local water heater supplier or service agency for further information concerning anAnode...

Page 15: ...e drain valve 7 Follow the instructions in the Filling the Water Heater section THERMOSTAT REMOVAL REPLACEMENT ANODE ROD INSPECTION The anode rod is used to protect the tank from corrosion Most hot water tanks are equipped with an anode rod The submerged rod sacrifices itself to protect the tank Instead of corroding the tank water ions attack and eat away the anode rod This does not affect the wat...

Page 16: ...es to the new thermostat NOTE Some of the terminals may require straight in wiring through an eye opening If wires are now looped recut and strip wire 3 8 to a straight length and insert 9 Put plastic terminal cover back in place 10 Replace the insulation block and pad to cover the thermostat 11 Replace outer door then turn the electric power on ELEMENT CLEANING REPLACEMENT NOTE These instructions...

Page 17: ...e terminal cover from the thermostat The terminal cover can now be removed from the thermostat FIGURE 17 7 Disconnect the two wires on the element and unscrew the old element from the tank FIGURE 18 8 Clean the area around the element opening Remove any sediment from or around the element opening and inside the tank 9 If you are cleaning the element you have removed do so by scraping or soaking in...

Page 18: ...e thermostat remains firmly against the surface of the tank FIGURE 20 16 Replace terminal cover on thermostat making sure the locking tabs on the terminal cover are in place 17 Replace the insulation block and pad so that it covers the thermostat and element see Figure 21 18 Replace outer door 19 Turn ON electric power to water heater FIGURE 21 DRAIN VALVE WASHER REPLACEMENT See Figure 22 1 Follow...

Page 19: ... may be condensation due to the panel or insulation not being in place F Water from a drain valve may be due to the valve being slightly opened G The drain valve may be leaking at the tank fitting H Water in the water heater bottom or on the floor may be from condensation loose connections or the relief valve DO NOT replace the water heater until a full inspection of all possible water sources is ...

Page 20: ...ppliances near water heater Install thermal expansion tank DO NOT plug T P valve Check relief valve for proper operation DO NOT plug T P valve Drain and flush heater thoroughly then refill Chlorinate water supply Turn disconnect switch on or contact electrician Refer to temperature regulation Reduce hot water use Allow more time for heat to reheat Have plumber check and repair leaks Contact dealer...

Page 21: ...0 T P Insulation Instruction Manual If Applicable Not Illustrated Now that you have purchased this water heater should a need ever exist for repair parts or service simply contact the company it was purchased from or the manufacturer listed on the rating plate on the water heater Be sure to provide all pertinent facts when you call or visit Selling prices will be furnished on request or parts will...

Page 22: ...iling prices and you will be billed accordingly The model number of your Water Heater will be found on the rating plate located above or adjacent to outer door Key No Part Description 1 Temperature Pressure Relief Valve 2 Outlet Nipple Assembly 3 Inlet Nipple 4 Junction Box Cover 5 Upper and Lower Element 6 Element Gasket 7 Thermostat Bracket ea 8 Lower Thermostat 9 Terminal Cover 10 Lower Thermos...

Page 23: ...his water heater should a need ever exist for repair parts or service simply contact the company it was purchased from or the manufacturer listed on the rating plate on the water heater Be sure to provide all pertinent facts when you call or visit Selling prices will be furnished on request or parts will be shipped at prevailing prices and you will be billed accordingly The model number of your Wa...

Page 24: ...talled for indoor operation only used at temperatures not exceeding the maximum calibrated setting of its thermostat used at water pressure not exceeding the working pressure shown on the heater filled with potable water free to circulate at all times and with the tank free of damaging water sediment or scale deposits used in a non corrosive and non contaminated atmosphere used with factory approv...

Page 25: ...re to call or contact State Water Heaters 500 Lindahl Parkway Ashland City TN 37015 phone 1 800 821 2017 The warrantor will only honor replacement with identical or similar water heater or parts thereof which are manufactured or distributed by the warrantor Dealer replacements are made subject to in warranty validation by warrantor PROOF OF PURCHASE AND PROOF OF INSTALLATION DATE ARE REQUIRED TO S...

Page 26: ...__________________________________________________ ___________________________________________________ ___________________________________________________ ___________________________________________________ ___________________________________________________ ___________________________________________________ ___________________________________________________ _____________________________________...

Page 27: ...27 ...

Page 28: ...28 500 Lindahl Parkway Ashland City TN 37015 Phone 800 821 2017 Fax 800 644 9306 www statewaterheaters com ...

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