FCC Compliance Statement
This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference in a residential installation. This equipment generates, uses and can
radiate radio frequency energy and, if not installed and used in accordance with the instructions,
may cause harmful interference to radio communications. However, there is no guarantee that
interference will not occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by turning the equipment
off and on, the user is encouraged to try to correct the interference by one or more of the
following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected.
• Consult the dealer or an experienced radio/TV technician for help
This device complies with part 15 of the FCC Rules. Operation is subject to the following two
conditions: (1) This device may not cause harmful interference, and (2) this device must accept
any interference received, including interference that may cause undesired operation. Changes or
modifications not expressly approved by StarTech.com could void the user’s authority to operate
the equipment.
Technical Support
StarTech.com’s lifetime technical support is an integral part of our commitment to provide
industry-leading solutions. If you ever need help with your product, visit www.startech.com/
support and access our comprehensive selection of online tools, documentation, and downloads.
For the latest drivers/software, please visit www.startech.com/downloads
Industry Canada Statement
This Class B digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la classe [B] est conforme à la norme NMB-003 du Canada.
CAN ICES-3 (B)/NMB-3(B)
Use of Trademarks, Registered Trademarks, and other Protected Names
and Symbols
This manual may make reference to trademarks, registered trademarks, and other protected
names and/or symbols of third-party companies not related in any way to
StarTech.com. Where they occur these references are for illustrative purposes only and do not
represent an endorsement of a product or service by StarTech.com, or an endorsement of the
product(s) to which this manual applies by the third-party company in question. Regardless
of any direct acknowledgement elsewhere in the body of this document, StarTech.com hereby
acknowledges that all trademarks, registered trademarks, service marks, and other protected
names and/or symbols contained in this manual and related documents are the property of their
respective holders.
Warranty Information
This product is backed by a two-year warranty. StarTech.com warrants its products against defects
in materials and workmanship for the periods noted, following the initial date of purchase. During
this period, the products may be returned for repair, or replacement with equivalent products at
our discretion. The warranty covers parts and labor costs only. StarTech.com does not warrant its
products from defects or damages arising from misuse, abuse, alteration, or normal wear and tear.
Limitation of Liability
In no event shall the liability of StarTech.com Ltd. and StarTech.com USA LLP (or their officers,
directors, employees or agents) for any damages (whether direct or indirect, special, punitive,
incidental, consequential, or otherwise), loss of profits, loss of business, or any pecuniary loss,
arising out of or related to the use of the product exceed the actual price paid for the product.
Some states do not allow the exclusion or limitation of incidental or consequential damages. If
such laws apply, the limitations or exclusions contained in this statement may not apply to you.
Erase a single SATA or USB drive
Note:
You should avoid plugging SATA drives directly into the
SU2DUPERA11, as it puts undue strain on the device connectors. Use
the drive-connector cables instead.
Warning!
Before you erase a drive, make sure that you back up any
important data from the drive to a safe location.
Warning!
After you press the
OK button
, don’t disconnect the drive
until the process is complete. Removing the drive before it is done
being erased might result in damage to the drive.
1. Connect the universal power adapter to the
Power jack
on the
back of the SU2DUPERA11, and to a power source.
2. Use the
Power switch
on the back of the device to turn it on.
3. Connect the drive that you want to erase to either the
USB target
port
or the
SATA target port
.
4. Place the drive on the included drive pad. Avoid placing drives
directly on a metal surface.
5. Use the
Menu navigation buttons
on the device to navigate to
the
Erase
menu, and press the
OK
button
.
6. Select an erase mode, and press the
OK
button
.
About the LED indicators
The LED indicators associated with both the source and target SATA
drives exhibit the same behavior. Consult the table below for more
information.
LED behavior
Significance
Yellow LED is illuminated
Indicates that the drive is
connected correctly.
Green LED is blinking
Indicates that activity is occurring.
Red LED is illuminated
or blinking
Indicates that an error is occurring.
Check the LCD display for
more information.
1. Connect the universal power adapter to the
Power jack
on the
back of the SU2DUPERA11 and to a power source.
2. Use the
Power switch
on the back of the device to turn it on.
3. Connect a drive to either the
USB source port
or the
SATA
source port
.
4. Connect the other drive to either the
USB target port
or the
SATA target port
.
5. Place the drives on the included drive pads. Avoid placing drives
directly on a metal surface.
6. Use the
Menu navigation buttons
on the device to navigate to
the
Setup
menu, and press the
OK
button
.
7. Navigate to the
Copy Area
menu, and press the
OK
button
.
8. Select a copy mode, and press the
OK
button
.
9. Use the
Menu navigation
buttons on the device to navigate
back to the main menu.
10. Select
Copy
, and press the
OK button
.
Erase multiple drives simultaneously
Note:
You should avoid plugging SATA drives directly into the
SU2DUPERA11, as it puts undue strain on the device connectors. Use
the drive-connector cables instead.
Warning!
Before you erase a drive, make sure that you back up any
important data from the drive to a safe location.
Warning!
After you press the
OK button
, don’t disconnect the drive
until the process is complete. Removing the drive before it is done
being erased might result in damage to the drive.
1. Connect the universal power adapter to the
Power jack
on the
back of the SU2DUPERA11, and to a power source.
2. Use the
Power switch
on the back of the device to turn it on.
3. Connect one of the drives that you want to erase to either the
USB target port
or the
SATA target port
.
4. Connect the other drive that you want to erase to either the
USB
source port
or the
SATA source port
.
5. Place the drive on the included drive pad. Avoid placing drives
directly on a metal surface.
6. Use the
Menu navigation buttons
on the device to navigate to
the
Setup
menu, and press the
OK
button
.
7. Navigate to
Erase Master
and press the
OK button
.
8. Select
Enable
and press the
OK button
.
9. Select an erase mode, and press the
OK
button
.
