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I cannot install the USB 2.0 PCI Express card driver properly

Often times, this problem is caused by an operating system that has not yet been
updated to recent standards (i.e. Windows XP will require the most recent Service
Packs):

Right-click on 

My Computer

and select 

Properties

to check your operating system

service pack version, as illustrated below:

The computer cannot detect the USB2.0 PCI Express card

1. Ensure that the PCI Express card is correctly plugged into the PCI Express slot. If it is 

not, please reseat the card.

2. If the PCI Express card is plugged in correctly, remove the card and verify that the gold 

conduits which are in contact with the PCI Express slot are clean. If not, please clean 
the connector surface.

3. Please enter the 

Device Manager

to verify that 

PCI standard PCI to PCI bridge 

appears beneath 

System Device

as shown here:

If you cannot find this information in the device manager, please upgrade your
motherboard BIOS to the latest version.

Instruction Manual

4

OS Version and

Service Pack

Summary of Contents for PEX400USB2

Page 1: ...PCI Express USB Card PEX400USB2 Instruction Manual Actual product may vary from photo PCI Express 4 Port USB 2 0 card...

Page 2: ...uipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help U Us se...

Page 3: ...a ab bl le e o of f C Co on nt te en nt ts s Introduction 1 Features 1 Before you begin 1 Installation 2 Troubleshooting 4 Specifications 5 Technical Support 6 Warranty Information 6 Instruction Manua...

Page 4: ...Fe ea at tu ur re es s Fully compliant with one lane 2 5 GB s PCI Express Specification Compliant with USB 2 0 specification and USB 2 0 data transfer rate up 480Mb s Supports PCI slots with differen...

Page 5: ...overing the accompanying empty port socket 4 Position the USB card above the open PCI Express slot ensuring that the card is properly aligned with the slot Insert the card firmly into the slot distrib...

Page 6: ...ation can cause the computer to crash risking any unsaved data Please ensure that any USB devices are not operating when detached from the computer One way to ensure that the device s are safely unplu...

Page 7: ...B2 0 PCI Express card 1 Ensure that the PCI Express card is correctly plugged into the PCI Express slot If it is not please reseat the card 2 If the PCI Express card is plugged in correctly remove the...

Page 8: ...xpress Mode USB2 0 Controller XIO2000 NECUPD720101 Port Four external and One internal USB2 0 ports Speed Data Transfer rate 1 5 12 and 480 Mbps O S support Windows2000 XP 2003 Linux 2 4x 2 6x and MAC...

Page 9: ...replacement with equivalent products at our discretion The warranty covers parts and labor costs only StarTech com does not warrant its products from defects or damages arising from misuse abuse alte...

Page 10: ...on of computer parts cables server management solutions and A V products and serve a worldwide market through our locations in the United States Canada the United Kingdom and Taiwan Visit www startech...

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