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Warranty Information

This product is backed by a three-year warranty. 
For further information on product warranty terms and conditions, please refer 

to 

www.startech.com/warranty

.

Limitation of Liability

In no event shall it be the liability of StarTech.com Ltd. and StarTech.com USA 

LLP (or their officers, directors, employees or agents) for any damages (whether 

direct or indirect, special, punitive, incidental, consequential, or otherwise), loss 

of profits, loss of business, or any pecuniary loss, arising out of or related to the 

use of the product exceed the actual price paid for the product.
Some states do not allow the exclusion or limitation of incidental or 

consequential damages. If such laws apply, the limitations or exclusions 

contained in this statement may not apply to you.

To view manuals, videos, drivers, downloads, technical drawings, and more visit www.startech.com/support

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Summary of Contents for 8STTB3DKDPMAWUE

Page 1: ...al For the latest information and specifications visit www startech com TB3DKDPMAW www startech com TB3DKDMAWUE Thunderbolt 3 Dual 4K Docking Station for Laptops Mac Windows Actual product may vary from photos SKU TB3DKDPMAW TB3DKDPMAWUE ...

Page 2: ...etween the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help Industry Canada Statement This Class B digital apparatus complies with Canadian ICES 003 Cet appareil numérique de la classe B est conforme à la norme NMB 003 du Canada CAN ICES 3 B NMB 3 B Use o...

Page 3: ...acés et acheminés de façon à éviter tout risque électrique de chute ou de sécurité 安全対策 電源が入っている状態の製品または電線の終端処理を行わないでくださ い ケーブル 電源ケーブルと充電ケーブルを含む は 適切な配置と引き回し を行い 電気障害やつまづきの危険性など 安全上のリスクを回避するよう にしてください Misure di sicurezza I terminiali dei fili elettrici non devono essere realizzate con il prodotto e o le linee elettriche sotto tensione I cavi inclusi i cavi di alimentazione e di ricarica devono ess...

Page 4: ...ation 6 Package Content 6 Requirements 6 Powering the Docking Station 7 Connecting the Docking Station 8 Installing the Remaining Drivers 9 Charging a Device 9 Configuring a Display Device 10 Connect a display to the DisplayPort port 11 Connect a display to the Thunderbolt 3 USB C port 11 Connect multiple Thunderbolt 3 displays in a daisy chain 12 Supported Video Resolutions 13 Bandwidth Allocatio...

Page 5: ...4 To view manuals videos drivers downloads technical drawings and more visit www startech com support Product Diagram Front View 1 USB A Port Fast Charge and Sync 2 USB C Port 1 2 ...

Page 6: ...ownloads technical drawings and more visit www startech com support Back View 1 RJ45 Port 5 Thunderbolt 3 Host Port 2 USB A 6 Thunderbolt 3 Port 3 Microphone Input Port 7 DisplayPort Port 4 Audio Output Port 8 DC In Port 1 2 3 5 6 7 8 4 ...

Page 7: ...ct to change For the latest requirements please visit www startech com TB3DKDPMAW or www startech com TB3DKDPMAWUE Host Computer An available Thunderbolt 3 port Notes In order to use multiple displays the Thunderbolt 3 port on the Host Computer must support dual external displays The Docking Station is not compatible with USB C only computers Dispay DisplayPort equipped display s with cable s for ...

Page 8: ...on and connect it to the power adapter 2 Connect the power adapter to an AC electrical outlet and then to the docking station s DC IN power input port 3 Connect the provided Thunderbolt 3 Cable to a Thunderbolt 3 Port on the on the docking station and the other end to a Thunderbolt 3 port on the Host Computer Note The Docking Station does not support Power Delivery Use the power adapter that came ...

Page 9: ... a trickle charge to a con nected device The docking station supports DP Alt Mode you can con nect Thunderbolt 3 or USB C based video devices cables or adapters to the secondary Thunderbolt 3 port on the rear of the docking station 2 Connect a CAT6 5e Cable to the RJ45 Port on the Docking Station and the other end to a Network Device 3 Connect an Thunderbolt 3 Cable to the Thunderbolt 3 Port on th...

Page 10: ...b browser navigate to www startech com MST30C2DPPD 2 Click the Support tab 3 Download the drivers 4 When the download is complete extract the contents of the compressed file s that you downloaded 5 Double click the appropriate driver for the version of Windows that you are running and follow the on screen instructions to complete the installation Note If you are prompted to restart your computer d...

Page 11: ... connected to a Host Computer the front USB A port functions as a Charging Downstream Port CDP which has simultaneous charge and sync capa bilities Configuring a Display Device Use your Windows operating system to adjust display settings for multiple monitors Your laptop hardware must support dual external displays You can set up dual displays by using the video output ports 1x DisplayPort and 1x ...

Page 12: ...ort Type of Display Adapter DisplayPort None HDMI DisplayPort to HDMI 4K Audio Video Converter DP2HD4KS DVI DisplayPort to DVI Adapter DP2DVI2 VGA DisplayPort to VGA Adapter DP2VGA2 Connect a display to the Thunderbolt 3 USB C port You can also connect a display or a display adapter to one of the docking station s Thunderbolt 3 ports One of the docking station s Thunderbolt 3 ports must remain con...

Page 13: ...ted if your monitor is connected through a video adapter Check the documentation of the video adapter to determine its maximum supported resolution Connect multiple Thunderbolt 3 displays in a daisy chain You can also set up dual displays using multiple Thunderbolt 3 displays in a daisy chain configuration For example you can connect a Thunderbolt 3 display to the Thunderbolt 3 port on the docking...

Page 14: ...seamless display performance The performance of the remaining dock functions depends entirely on the display configuration you used The docking station supports the follow maximum resolutions Number of Displays Ports Maximum Resolution 1 DisplayPort port 4096 x 2160p 1 Thunderbolt 3 port 4096 x 2160p 60Hz Thunderbolt 3 monitor only 1 Thunderbolt USB C port using DP alt mode 4096 x 2160p 2 DisplayP...

Page 15: ...ost Computer Certain monitors may be limited to 4K at 30Hz when connecting through DisplayPort See Troubleshooting for further details Bandwidth Allocation Thunderbolt technology carries video and data bandwidth and it prioritizes video bandwidth to help ensure seamless display performance The performance of the remaining dock ports for example the USB 3 0 ports depends entirely on the display and...

Page 16: ...O Configuration DisplayPort Resolution Thunderbolt 3 USB C Resolution I O Bandwidth Remaining Data only No Displays N A N A Download 22Gbps Upload 22Gbps DisplayPort Single Display 4K 4096 x 2160p 4K N A Download 22Gbps Upload 22Gbps Thunderbolt 3 USB C Single Display 4K N A 4096 x 2160p 4K 60Hz Download 22Gbps Upload 22Gbps DisplayPort and Thunderbolt 3 USB C Two Displays Dual 4K 4096 x 2160p 4K ...

Page 17: ...echnology net updates and look for your computer in the list of affected computers If your computer is listed then you must update your computer for its Thunderbolt 3 ports to function properly To update your computer follow the instructions on the website or contact your manufacturer Verify that your components are Thunderbolt compliant 6 Make sure that you are using Thunderbolt 3 certified cable...

Page 18: ...works in other setups If the second peripheral works in the current setup then there is probably an issue with the first Thunderbolt peripheral 2 Use the Thunderbolt peripheral with a second setup If it works in the second setup then there is probably an issue with the first setup Important operation notes Certain monitors may be limited to 4K at 30Hz when connecting through DisplayPort These moni...

Page 19: ... any damages whether direct or indirect special punitive incidental consequential or otherwise loss of profits loss of business or any pecuniary loss arising out of or related to the use of the product exceed the actual price paid for the product Some states do not allow the exclusion or limitation of incidental or consequential damages If such laws apply the limitations or exclusions contained in...

Page 20: ... tools StarTech com is an ISO 9001 Registered manufacturer of connectivity and technology parts StarTech com was founded in 1985 and has operations in the United States Canada the United Kingdom and Taiwan servicing a worldwide market Reviews Share your experiences using StarTech com products including product applications and setup what you love about the products and areas for improvement StarTe...

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