Starkey Rechargeable BTE Operation Manual Download Page 24

Regulatory Information   |   47 

46   |   Regulatory Information

If you have reservations about your ability to adapt to amplification, you should 

inquire about the availability of a trial-rental or purchase-option program Many 

hearing aid dispensers now offer programs that permit you to wear a hearing aid 

for a period of time for a nominal fee after which you may decide if you want to 

purchase the hearing aid
Federal law restricts the sale of hearing aids to those individuals who have 

obtained a medical evaluation from a licensed physician Federal law permits a 

fully informed adult to sign a waiver statement declining the medical evaluation 

for religious or personal beliefs that preclude consultation with a physician The 

exercise of such a waiver is not in your best health interest and its use is strongly 

discouraged
A hearing aid will not restore normal hearing and will not prevent or improve a 

hearing impairment resulting from organic conditions Use of a hearing aid is 

only part of hearing habilitation and may need to be supplemented by auditory 

training and instruction in lip reading In most cases infrequent use of a hearing 

aid does not permit a user to attain full benefit from it
Some hearing aid users have reported a buzzing sound in their hearing aid 

when they are using mobile phones, indicating that the mobile phone and 

hearing aid may not be compatible According to the ANSI C6319 standard 

(ANSI C6319-2007 American National Standard Methods of Measurement 

of Compatibility Between Wireless Communications Devices and Hearing 

Aids), the compatibility of a particular hearing aid and mobile phone can be 

predicted by adding the rating for the hearing aid immunity to the rating for 

the mobile phone emissions For example, the sum of a hearing aid rating 

of 2 (M2/T2) and a telephone rating of 3 (M3/T3) would result in a combined 

rating that equals at least 5 would provide “normal use”; a combined rating 

of 6 or greater would indicate “excellent performance” See your Quick Start 

Guide included with your hearing aids for their exact M/T ratings

CHILDREN WITH HEARING LOSS: 

In addition to seeing a physician for a medical evaluation, a child with hearing 

loss should be directed to an audiologist for evaluation and rehabilitation since 

hearing loss may cause problems in language development and the educational 

and social growth of a child An audiologist is qualified by training and experience 

to assist in the evaluation and rehabilitation of a child with a hearing loss

Required Multiflex Tinnitus Information for 

Hearing Professionals 

INDICATIONS FOR USE 

The Multiflex Tinnitus Technology is a tool to generate sounds to be used in a 

Tinnitus Management Program to relieve patients suffering from tinnitus The 

target population is primarily the adult population over 18 years of age 

The Multiflex Tinnitus Technology is targeted for healthcare professionals, which 

are treating patients suffering from tinnitus, as well as conventional hearing 

disorders The fitting of the Multiflex Tinnitus Technology must be done by a 

hearing professional participating in a Tinnitus Management Program

INSTRUMENT DESCRIPTION 

Multiflex Tinnitus Technology is a software function that generates sound which 

is programmed into a hearing aid The hearing aid may be used in one of three 

modes of operation: as a hearing aid, as a tinnitus treatment instrument or as a 

hearing aid and tinnitus treatment instrument 
When enabled, the Multiflex Tinnitus Technology generates the sound and allows 

a patient’s hearing professional to design and program appropriate settings for 

an individually prescribed sound treatment plan The treatment plan should be 

used in a tinnitus management program for relief of tinnitus 
Multiflex Tinnitus Technology generates a broadband white noise signal that 

varies in frequency and amplitude These characteristics are adjustable by the 

hearing professional and are specific to the prescribed therapy designed by 

the professional for the patient’s needs and comfort 
The patient may have some control of the level or volume of the signal and 

the patient should discuss this adjustment as well as his or her comfort level 

and sound of the signal with their hearing professional 

 

WARNING TO HEARING CARE PRACTITIONER 

A hearing care practitioner should advise a prospective sound generator user to 

consult promptly with a licensed physician (preferably an ear specialist) before 

using a sound generator if the hearing care practitioner determines through 

inquiry, actual observation or review or any other available information concerning 

the prospective user that the prospective user has any of the following conditions:

i  Visible congenital or traumatic deformity of the ear 

ii  History of active drainage from the ear within the previous 90 days

iii  History of sudden or rapidly progressive hearing loss within the previous 

90 days 

iv  Acute or chronic dizziness

v  Unilateral hearing loss of sudden or recent onset within the previous 90 days

 CAUTION: 

If set to the maximum output level and worn for periods 

of time exceeding the recommendations below, the patient’s exposure to 

sound energy has the potential to exceed noise exposure limits This hearing 

aid is intended for use for a maximum of sixteen (16) hours a day when set at 

the maximum output level 

Summary of Contents for Rechargeable BTE

Page 1: ...Standard Products O P E R AT I O N S M A N U A L Rechargeable BTE Behind The Ear Rechargeable Smartphone Compatible and Universal Connectivity ...

Page 2: ...Level Control 20 Wellness Score 20 Directional Settings 20 Telephone Use 21 Multiflex Tinnitus Technology 24 Fall Alert Introduction 25 Auto Alert 25 Manual Alert 25 Alert Cancellation 26 Contacts 26 Auto Alert Sensitivity 27 Indicators 28 Adjustment Mobile Phone Use 29 Pairing with an iOS Device 29 Pairing with an Android Device 31 Accessories 32 Hearing Aid Care Hearing Aid Care 33 Charger Care ...

Page 3: ...2 Microphones 3 Push button user control 4 Location of left right side indicator RED is for right ear BLUE is for left ear Your hearing aid can be identified by 5 Location of serial number 6 Location of manufacturer s name and model name Comfort fit solutions 7 Standard earmold with tubing 8 Thin tube with comfort earbud 9 Thin tube with custom eartip 00 000000 Serial Number 5 ...

Page 4: ... Charger Overview 4 5 3 2 1 6 7 Features Controls and Identification 1 Desiccant puck holder 2 Cleaning brush 3 Earbud earmold reservoir 4 Charging ports 5 Hearing aid charging LEDs 6 On board battery LEDs 7 MicroUSB port ...

Page 5: ... a hearing aid from the charging port for three seconds and then replace it in the charger refresh lasts 10 seconds only then LEDs will turn off again The desiccant puck will be effective for 3 6 months depending on moisture in the hearing aids and humidity The color will fade from blue to white indicating a need for replacement If you are charging without cord the LEDs will turn off when charged ...

Page 6: ...id and custom earmold Take the hearing aid from behind your ear and gently pull the custom earmold outward Pulling lightly down on the earlobe may help loosen the custom earmold as it is removed Charger On Board Battery LEDs When charger is plugged in and fully charged 4 solid LEDs will appear When charging without the cord the LEDs will turn off after 10 seconds To refresh LEDs remove a hearing a...

Page 7: ...the rechargeable BTE over your ear until it rests securely behind your ear 3 Place the lock in the concha bowl of your ear To remove the hearing aid and comfort earbud 1 Remove the lock from the concha bowl of your ear 2 Remove the hearing aid from behind your ear 3 Gently grasp the tubing at the opening of the ear canal and pull outward ...

Page 8: ...ill exists to give you time to insert the hearing aid into your ear OFF The hearing aids will power off automatically when placed in the charging port Charging will proceed OFF The hearing aids can be powered off manually by pressing the push button for three seconds Auto On Off Your hearing aid may support the ability to automatically go into a low powered state to conserve battery This control c...

Page 9: ...e may have other options assignable depending on your hearing aid Edge Mode Edge Mode works to identify and create a temporary real time adjustment tailored for challenging environments Upon activation your devices use an environmental scan to bring comfort and clarity Ask your hearing professional for more information Assigned User Control Settings Short Press Press Release Long Press Press Hold ...

Page 10: ...hile making a memory change The indicator defaults to a voice identifying which memory your hearing aid is in Mute If your hearing aid is configured with mute functionality a long press and hold of the user control will mute your hearing aid If enabled by your hearing professional you may hear an indicator prior to the hearing aid muting To unmute your hearing aid press the button again and audio ...

Page 11: ...lar directional settings Telephone Use Some hearing aids can be customized with features to help you effectively communicate on the telephone Ask your hearing professional about your telephone solution My hearing aids have the following telephone setting s Automatic Telephone Memory and Automatic Telecoil See below Manual Telephone Memory and Manual Telecoil See next page Memory ________________ N...

Page 12: ...ou encounter whistling feedback tilt the receiver at an angle until the whistling stops Additionally the hearing aid in the non phone ear ear opposite the phone may switch to a telephone setting to reduce background sounds Your hearing professional can provide instructions and techniques for your specific needs Ear to Ear Phone Streaming The telephone memory in your hearing aid may be equipped wit...

Page 13: ...ed event This feature can be configured to send an SMS text message to predefined contacts Fall Alert can be configured to send automated and or manually initiated alerts Auto Alert If Auto Alert has been activated in the Thrive app on your smartphone the sensors in your hearing aid s will monitor your head movement to detect a fall automatically When a fall is detected a text message will be init...

Page 14: ...pp on your smartphone Each of your contacts will receive an SMS text message prompting them to confirm participation in your Fall Alert system Auto Alert Sensitivity You can adjust your Auto Alert Sensitivity in the Thrive app Increasing the sensitivity may increase the likelihood of detecting a fall Decreasing the sensitivity may help reduce the probability of false alerts WARNING Decreasing the ...

Page 15: ... a connection to the internet via a cellular network or WiFi Mobile Phone Use Your hearing aid is designed to work with a smartphone When the hearing aid is paired and powered on incoming phone calls will route automatically to your hearing aid When your hearing aid is not powered on incoming calls route only to your smartphone iOS allows you to select a preference for how audio call audio and med...

Page 16: ...hone input directly into your hearing aid Point the iOS device microphone toward the audio source To minimize background noise and provide the best signal place the iOS device as close to the source as possible Right Volume Left Volume allows you to increase and decrease volume for each hearing aid individually Turn off Adjust Independently to make changes to both hearing aids simultaneously Norma...

Page 17: ...r oil to clean your hearing aid Your hearing professional can provide further information on additional maintenance procedures for your hearing aid if needed Accessories There are several accessories that allow you to control and maximize the full potential of your hearing aids Available functionality includes Ability to adjust your hearing aids using a remote control Ability to transmit televisio...

Page 18: ...g fluids to clean the charging ports Keep lid closed as much as possible to avoid dust and debris build up Store your charger in a clean and dry location such as a dresser or shelf rather than the bathroom or kitchen To ensure the longest life of your rechargeable hearing aid batteries and the batteries in the charger Fully charge hearing aid batteries every night Do not expose to excess heat i e ...

Page 19: ...a dry cloth or brush 5 If necessary the earbud may be washed in warm soapy water Remove the earbud from the tubing prior to washing Allow to dry overnight Service and Repair If for any reason your hearing aid does not operate properly do NOT attempt to fix it yourself Not only are you likely to violate any applicable warranties or insurance you could easily cause further damage Should your hearing...

Page 20: ...mped tubing Contact your hearing professional Charger Troubleshooting Guide SYMPTOM POSSIBLE CAUSES SOLUTIONS No LED indicator when hearing aids are inserted into the charging port Dead battery Connect the microUSB to your charger and plug it into the wall The on board battery LEDs will turn on for a few seconds to indicate connection to the power source If they do not contact your hearing profess...

Page 21: ...id It will take practice time and patience for your brain to adapt to the new sounds that your hearing aid provides Hearing is only part of how we share thoughts ideas and feelings Reading lips facial expressions and gestures can help the learning process and add to what amplification alone may miss Please review the following simple communication tips For You Move closer to and look at the speake...

Page 22: ...ncerned that your hearing aids might cause interference with your medical device please contact your physician or the manufacturer of your medical device for information about the risk of disturbance Your hearing aids should not be worn during an MRI procedure or in a hyperbaric chamber Your hearing aids are classified as a Type B applied part under the IEC 60601 1 medical device standard Your hea...

Page 23: ...logist or hearing aid dispenser will conduct a hearing aid evaluation to assess your ability to hear with and without a hearing aid The hearing aid evaluation will enable the audiologist or dispenser to select and fit a hearing aid to your individual needs the Competent Authority of the Member State in which you are established A serious incident is defined as any malfunction deterioration in the ...

Page 24: ...g Professionals INDICATIONS FOR USE The Multiflex Tinnitus Technology is a tool to generate sounds to be used in a Tinnitus Management Program to relieve patients suffering from tinnitus The target population is primarily the adult population over 18 years of age The Multiflex Tinnitus Technology is targeted for healthcare professionals which are treating patients suffering from tinnitus as well a...

Page 25: ...ons you should immediately discontinue use of the hearing aid and seek a consultation with a medical audiology or other hearing professional As with any hearing aid misuse of the tinnitus therapy instrument could present some potentially harmful effects Care should be taken to prevent the unauthorized use and to keep the hearing aid out of the reach of children and pets CAUTION If set to the maxim...

Page 26: ...e caused by unauthorized modifications to this equipment Such modifications could void the user s authority to operate the equipment EU NOTICE Hereby Starkey Hearing Technologies declares that the rechargeable BTE is in compliance with the essential requirements and other relevant provisions of Directive 2014 53 EU A copy of the Declaration of Conformity can be obtained from the address below or f...

Page 27: ...ark of Cisco in the U S and other countries and is used under license Thrive Starkey and Starkey Hearing Technologies are trademarks of Starkey Laboratories Inc Apple the Apple logo iPhone iPad iPod touch and App Store are trademarks of Apple Inc registered in the U S and other countries App Store is a registered service mark of Apple Inc Google Play and Android are trademarks of Google Inc All tr...

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