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Adjustment   |   31 

30   |   Adjustment

Pairing Your Hearing Aid with an iOS Device

To adjust your hearing aid with your iOS device, you 
must pair the two together so they can communicate� 
Please follow the instructions to pair your iOS device 
and your hearing aid�
1�   Ensure Bluetooth is enabled on your iOS  

device� Within the Settings menu go to  
Bluetooth and toggle to 

On

� 

2�  Turn your hearing aids off and back on� This puts 

the hearing aids in pairing mode�

3�   Within the Settings menu go to 

Accessibility > 

Hearing Devices

� 

•  You will see your hearing aid name (e�g� “Chris 

Hearing Aids”) when the iOS device first 
discovers your hearing aids� 

•   If your name does not appear in the “Devices” 

list within 5–7 seconds, tap 

Accessibility

 in the 

upper left corner, then tap 

Hearing Devices

�  

4�  Tap on the hearing aid name to connect your 

hearing aids to the iOS device�

5�  You will see two pairing requests (one for each 

hearing aid)� Select 

Pair

 for each request� These 

requests may be several seconds apart�

6�  When pairing is complete, your hearing aid name 

will change from black to blue�

You are now ready to use your iOS device to adjust 
your hearing aid� You can adjust either with the native 
iOS controls or with the Thrive app� 
To access the native iOS hearing aid controls, triple-
click the 

Home 

button

 

(iPhone 8 or earlier) or the side 

button (iPhone X and newer) on your iOS device� For 
additional configuration options, please consult Apple 
support� From this screen you can adjust the volume, 
select memory or use your iOS device as a remote 
microphone�
Select 

Start Live Listen

 to stream the iOS device 

microphone input directly into your hearing aid� Point 
the iOS device microphone toward the audio source�
To minimize background noise and provide the best 
signal, place the iOS device as close to the source  
as possible�

Right Volume/Left Volume

 allows you to increase 

and decrease volume for each hearing aid individually�
Turn off 

Adjust Independently

 to make changes to 

both hearing aids simultaneously�

Normal

 indicates the name of a memory setting in  

the hearing aid� You can select from any memories 
shown in the list to change the hearing aid to that 
memory setting� 

Summary of Contents for Push Button Micro RIC 312

Page 1: ...Standard Products O P E R AT I O N S M A N U A L RIC Receiver In Canal Smartphone Compatible and Universal Connectivity ...

Page 2: ...l 18 Body and Brain Tracking 19 Directional Settings 19 Telephone Use 19 CROS BiCROS Technology 22 Multiflex Tinnitus Technology 23 Fall Alert Introduction 25 Auto Alert 25 Manual Alert 25 Alert Cancellation 26 Contacts 26 Auto Alert Sensitivity 27 Indicators 28 Adjustment Mobile Phone Use 29 Pairing with an iOS Device 30 Pairing with an Android Device 32 Accessories 33 Hearing Aid Care Hearing Ai...

Page 3: ...er switch user control 6 Battery compartment on off control location of serial number 7 Location of manufacturer s name and model name 8 Location of left right side receiver indicator 9 Instant fit earbud 10 Location of left right side hearing aid indicator 11 Custom earmold optional 12 RIC custom power earmold optional 13 Retention lock 4 2 1 5 3 13 7 10 6 8 9 ...

Page 4: ...n user control 6 Battery compartment on off control location of serial number 7 Location of manufacturer s name and model name 8 Location of left right side receiver indicator 9 Instant fit earbud 10 Location of left right side hearing aid indicator 11 Custom earmold optional 12 RIC custom power earmold optional 13 Retention lock 4 2 1 3 5 13 9 6 10 7 8 11 12 ...

Page 5: ...e colored tab from the new battery For best results wait 3 5 minutes after removing tab before inserting battery 4 Insert into the battery door side up 5 Close the battery door Battery Indicators An indicator will sound when the battery voltage is low You have approximately 30 minutes to replace the battery An indicator may also sound just before the battery stops working 2 1 4 3 5 Actual time bet...

Page 6: ...iately in the proper waste or recycling container Batteries vary in size and performance Your hearing professional is your best source for lifespan estimates and verification that you are using the proper size and type Insertion and Removal To insert the earbud or earmold 1 Hold the cable at the bend in front of the receiver with your thumb and forefinger Gently insert the receiver into your ear c...

Page 7: ... a tone indicating that your hearing aid is powered on To turn OFF Open the battery door until the battery is no longer touching the battery contacts Going into a low powered state helps conserve battery consumption when used with rechargeable hearing aids that are charged on a daily basis Auto On Off Your hearing aid may support the ability to automatically go into a low powered state to conserve...

Page 8: ...press and release and one function assigned to a long press press and hold The options selected on the next page indicate how your particular user controls are configured Tap Gesture Your hearing aid may support an additional user control This control can be configured by your hearing professional to start stop streamed audio from a 2 4 GHz accessory by tapping your ear twice Edge Mode Edge Mode w...

Page 9: ... of the switch increases the volume while pressing the lower portion of the switch decreases volume Sprinkler Volume Control If your user control is configured as a sprinkler volume control each time you activate the user control the volume of your hearing aid changes Continue to activate the user control until you reach the desired loudness NOTE If 10 minutes or more have passed since the last vo...

Page 10: ...d Multiflex Tinnitus Level Control Your user control can also adjust the level of your Multiflex Tinnitus stimulus Please refer to the section labeled Multiflex Tinnitus Technology page 21 for further information Body and Brain Tracking Your hearing aid may support a sensor that is capable of tracking body and brain health and reporting it to the Thrive app You can easily view and manage your heal...

Page 11: ...our hearing professional which memory you should access for manual telephone use General Telephone Use Some hearing aids work best by holding the phone close to but not fully covering your ear In some instances if you encounter whistling feedback tilt the receiver at an angle until the whistling stops Additionally the hearing aid in the non phone ear ear opposite the phone may switch to a telephon...

Page 12: ...lert tone If for any reason the CROS stream is unexpectedly interrupted you may also hear an alert tone Please ask your hearing professional about your particular settings Introduction Multiflex Tinnitus Technology can be used as a part of a tinnitus treatment program Multiflex Tinnitus Technology plays a tinnitus stimulus through the hearing aid The tinnitus stimulus is programmed according to yo...

Page 13: ...Introduction Fall Alert can be used to notify others should you fall or experience a non fall related event This feature can be configured to send an SMS text message to predefined contacts Fall Alert can be configured to send automated and or manually initiated alerts Auto Alert If Auto Alert has been activated in the Thrive app on your smartphone the sensors in your hearing aid s will monitor yo...

Page 14: ...ch of your contacts will receive an SMS text message prompting them to confirm participation in your Fall Alert system Auto Alert Sensitivity You can adjust your Auto Alert Sensitivity in the Thrive app Increasing the sensitivity may increase the likelihood of detecting a fall Decreasing the sensitivity may help reduce the probability of false alerts WARNING Decreasing the Auto Alert Sensitivity m...

Page 15: ... been automatically detected At least one contact has confirmed receipt of the alert text message You have successfully cancelled an alert via the user control on the hearing aid A tonal indicator will play through your hearing aid s when There has been a communication failure during the transmission of an alert text message There has been a communication failure during the cancellation of an aler...

Page 16: ...art 6 When pairing is complete your hearing aid name will change from black to blue You are now ready to use your iOS device to adjust your hearing aid You can adjust either with the native iOS controls or with the Thrive app To access the native iOS hearing aid controls triple click the Home button iPhone 8 or earlier or the side button iPhone X and newer on your iOS device For additional configu...

Page 17: ...ou will see your first name followed by Hearing Aid Michelle s Hearing Aid under Available Devices You will see this for each device 5 Tap the hearing aid name to connect each hearing aid to the device Accessories There are several accessories that allow you to control and maximize the full potential of your hearing aids Available functionality includes Ability to adjust your hearing aids using a ...

Page 18: ...her information on additional maintenance procedures for your hearing aid if needed Hear Clear Receiver Wax Guards RIC hearing aids integrate disposable Hear Clear earwax protection The innovative wax guards prevent earwax accumulation in the hearing aid receiver When you need to replace your wax guards please follow these instructions 1 Insert empty end of the application stick into used wax guar...

Page 19: ... wearing your hearing aid open the battery door to allow any moisture to evaporate Do not take apart your hearing aids or insert the cleaning tools inside them When not in use remove the batteries completely place your hearing aid in the storage container and store In a dry safe place Away from direct sunlight and heat to avoid extreme temperatures Where you can easily find them Safely out of reac...

Page 20: ...s to find the best place to listen Minimize distractions Background noises may be frustrating at first remember you have not heard them for a while Let others know what you need keep in mind that people cannot see your hearing loss Develop realistic expectations of what your hearing aids can and cannot do Better hearing with hearing aids is a learned skill combining desire practice and patience Fo...

Page 21: ...ed in your hearing aids can be used on an aircraft as hearing aids are exempt from the rules applied to other personal electronic devices on an aircraft International Use Your hearing aids are approved to operate at a radio frequency that is specific to your country or region and might not be approved for use outside your country or region Be aware that operation during international travel may ca...

Page 22: ...es indicating that the mobile phone and hearing aid may not be compatible According to the ANSI C63 19 standard ANSI C63 19 2007 American National Standard Methods of Measurement of Compatibility Between Wireless Communications Devices and Hearing Aids the compatibility of a particular hearing aid and mobile phone can be predicted by adding the rating for the hearing aid immunity to the rating for...

Page 23: ...aring care practitioner Your hearing professional will properly diagnose and fit the instrument to your personal needs and requirements This should include its use in a prescribed tinnitus treatment program Your hearing professional will also be able to offer the appropriate follow up care It is important that you follow your hearing professional s advice and direction regarding such care WARNING ...

Page 24: ... to power frequency magnetic fields at a field level of 30 A m Immunity to ESD levels of 8 kV conducted discharge and 15 kV air discharge WIRELESS NOTICES FCC NOTICE This device complies with part 15 of the FCC rules and with ISED Canada license exempt RSS standards Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 this device must accept a...

Page 25: ...Notes Notes ...

Page 26: ...pple badge means that an accessory has been designed to connect specifically to the Apple product s identified in the badge and has been certified by the developer to meet Apple performance standards Apple is not responsible for the operation of this device or its compliance with safety and regulatory standards Apple the Apple logo iPhone iPad iPod touch and App Store are trademarks of Apple Inc r...

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