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RIC 312 Overview   |   7 

Features, Controls and Identification

Your hearing aid controls include:

1.  Hearing Aid
2.  Cable
3.  Receiver
4.  Microphones
5.  Push Button Switch
6.  Battery Compartment  

(on/off control),  
Location of serial number

7.  Retention Lock
8.   Location of manufacturer’s  

name and model name

9.  Location of left/right side  

receiver indicator

10.  Instant Fit Earbud
11.  Custom Earmold 
12.  RIC Custom  

Power Earmold  
(optional)

11

12

3

2

4

1

5

10

8

6

7

9

Summary of Contents for Micro RIC 312

Page 1: ...Standard Products O P E R AT I O N S M A N U A L RIC Receiver in Canal ...

Page 2: ...trols Automatic Volume Control p 14 Adjustable Volume Control p 14 Multimemory p 16 Combined Volume and Multimemory Control p 17 Size 10 Battery Yellow Size 312 Battery Brown Size 312 Battery Brown Size 312 Battery Brown Size 312 Battery Brown ...

Page 3: ...ion On Off 14 Volume Control Volume Settings 14 Multimemory 16 Telephone Use 17 Manual Switching 18 Direct Audio Input DAI 19 Multiflex Tinnitus Technology 21 Accessories Wireless Accessories 23 Hearing Aid Care Hearing Aid Care Hear Clear 24 Service and Repair 27 Troubleshooting Guide 28 Tips for Better Communication 29 Regulatory Information Safety Information 31 FDA Information 33 FCC Informati...

Page 4: ...ace Switch 6 Battery Compartment on off control Location of serial number Location of left right side hearing aid indicator 7 Retention Lock 8 Location of manufacturer s name and model name 9 Location of left right side receiver indicator 10 Instant Fit Earbud 11 Custom Earmold optional 12 RIC Custom Power Earmold optional 1 2 4 5 3 6 8 7 9 10 11 12 ...

Page 5: ...rol Location of serial number Location of left right side hearing aid indicator 7 Retention Lock 8 Location of manufacturer s name and model name 9 Location of left right side receiver indicator 10 Instant Fit Earbud 11 Custom Earmold optional 12 RIC Custom Power Earmold optional Look may vary IMPORTANT NOTE The micro RIC 312 includes a Multiflex Tinnitus Technology feature that can be enabled 11 ...

Page 6: ...Switch 6 Battery Compartment on off control Location of serial number Location of left right side hearing aid indicator 7 Retention Lock 8 Location of manufacturer s name and model name 9 Location of left right side receiver indicator 10 Instant Fit Earbud 11 Custom Earmold optional 12 RIC Custom Power Earmold optional 11 12 10 8 6 7 9 3 2 4 1 5 ...

Page 7: ...ver 4 Microphones 5 Push Button Switch 6 Battery Compartment on off control Location of serial number 7 Retention Lock 8 Location of manufacturer s name and model name 9 Location of left right side receiver indicator 10 Instant Fit Earbud 11 Custom Earmold 12 RIC Custom Power Earmold optional 11 12 3 2 4 1 5 10 8 6 7 9 ...

Page 8: ...from the new battery Wait 3 5 minutes after removing tab before inserting battery 4 Align the battery s sign flat side of the battery with the on the battery door 5 Close the battery door Battery Indicators An indicator will sound when the battery voltage is low You have approximately five minutes to replace the battery An indicator may also sound just before the battery stops working Actual time ...

Page 9: ...Preparation 9 2 1 4 3 5 ...

Page 10: ...e the recessed switch to the left until it clicks and the colored mark is visible To unlock the battery door Slide the recessed switch to the right until it clicks and the colored mark disappears Locking the door is not required for operation My hearing aid has a tamper resistant battery compartment See below ...

Page 11: ...ON HOTLINE 202 625 3333 Preparation 11 Helpful Hints NEVER FORCE THE BATTERY DOOR SHUT This could result in serious damage if the door will not close securely check that the battery is inserted correctly Do not open the battery door too far or damage is likely to occur Dispose of used batteries immediately in the proper waste or recycling container Batteries vary in size and performance Your heari...

Page 12: ...aring aid over the top of your ear carefully placing it behind your ear 3 Place the retention lock inside the bowl of your ear To remove the earbud or earmold Remove the retention lock from the bowl of your ear Remove the hearing aid from behind your ear Grasp the receiver with your thumb and forefinger Gently pull out of your ear canal Do not pull with the hearing aid case as this may damage the ...

Page 13: ...ing an object in it if so please contact your hearing professional If an actual allergic reaction occurs alternative earmold materials are available contact your hearing professional Severe swelling discharge from the ear excessive wax or other unusual conditions warrant immediate consultation with a physician ...

Page 14: ...ating that your hearing aid is fully powered on Volume Control Automatic Volume Control Your hearing aid has been set to a specific volume level by your hearing professional If sounds are generally too loud or too soft please contact your hearing professional for advice and adjustment Adjustable Volume Control Push Button Control Surface Volume Control Your hearing aid uses the control surface pus...

Page 15: ...m part of the switch Rotary Volume Control Your hearing aid uses a rotary volume control to adjust volume Turn the wheel up higher number to increase volume Turn the wheel down lower number to decrease volume Volume Settings Some hearing aids can be set for the right hearing aid to increase the volume and the left hearing aid to decrease the volume Ask your hearing professional if this setting wou...

Page 16: ...sh button rocker switch When you press the control surface push button rocker switch you may hear an alert indicating the hearing aid has changed to the next program Ask your hearing professional about your specific hearing programs Volume Level Tone Optimal volume setting One beep Volume Level Tone Level 5 More volume Five beeps plus tone Level 4 Four beeps Level 3 Power on volume level Three bee...

Page 17: ... programs and present indicators Release the switch when you are at the desired program Telephone Use Some hearing aids are equipped with tools to help you effectively communicate on the telephone Ask your hearing professional about your telephone solution My hearing aids have the following telephone setting s Automatic Telephone See next page Automatic Telecoil See next page Telecoil and Manual S...

Page 18: ...ver slightly to find the best reception Once the telephone is removed from the ear the hearing aid will switch back to the normal listening mode NOTE Consult with your hearing professional if your hearing aid does not seem to switch to the telephone setting automatically Manual Switching Manual switching allows you to switch the hearing aids to telephone mode when needed Ask your hearing professio...

Page 19: ...sional can provide instructions and techniques for your specific needs Direct Audio Input DAI Your hearing aid has full direct audio input DAI capability This allows you to connect your hearing aid to an electronic sound source such as a wireless FM system computer audio or an MP3 player DAI can improve communication and sound quality when reverberation distance and background noise compete with w...

Page 20: ...ower part of the DAI shoe then open the battery door To remove the DAI shoe Turn the RIC on the side Grasp the RIC in one hand and the DAI shoe in the other Gently bend at the seam between the DAI shoe and the hearing aid There are many FM systems available to help improve communication in challenging environments Ask your hearing professional about personal FM systems ...

Page 21: ...tion Switch Your switch can be set to perform different functions Ask your hearing professional how your hearing aid is set Tinnitus Stimulus Control Your hearing aid uses the multifunction switch to control the tinnitus stimulus Press then release the switch until the desired level is reached Each press release changes the volume one increment My hearing aid uses the switch for tinnitus stimulus ...

Page 22: ...leasing the switch until the desired volume level is reached If your hearing aid is set up to adjust multimemory and tinnitus stimulus adjust memory by pressing then releasing the switch until the desired memory is reached To adjust the tinnitus stimulus press and hold the switch The hearing aid will cycle through the tinnitus stimulus levels Release the switch when you are at the desired level ...

Page 23: ...ring aid These include a remote control as well as wireless connection to your cell phone and entertainment system Consult with your hearing professional to determine if your hearing aids have wireless capabilities and which accessories may be best for you Wireless accessories are only compatible with hearing aids that have wireless technology ...

Page 24: ...ofessional can provide further information on additional maintenance procedures for your hearing aid if needed Hear Clear Receiver Wax Guards RIC hearing aids integrate disposable Hear Clear earwax protection The innovative wax guards prevent earwax accumulation in the hearing aid receiver When you need to replace your wax guards please follow the instructions below 1 Insert yellow end of the appl...

Page 25: ...Hearing Aid Care 25 1 2 3 4 ...

Page 26: ...t in use remove the batteries completely place your hearing aid in the storage container and store In a dry safe place Away from direct sunlight or heat to avoid extreme temperatures Where you can easily find them Safely out of reach from children and pets Do not take apart your hearing aids or insert the cleaning tools inside them ...

Page 27: ...to violate any applicable warranties or insurance you could easily cause further damage Should your hearing aid fail or perform poorly check the guide on the next page for possible solutions If problems continue contact your hearing professional for advice and assistance Many common problems may be solved right in your hearing professional s office or clinic ...

Page 28: ...h brush Inconsistent Performance Low battery Replace battery Blocked earmold tubing earbud Clean or replace wax guard as needed Unclear Distorted Performance Low battery Replace battery Blocked earmold tubing earbud Clean or replace wax guard as needed Defective hearing aid Contact your hearing professional Dead Low battery Replace battery Blocked earmold tubing Clean or replace wax guard as neede...

Page 29: ...d add to what amplification alone may miss Please review the following simple communication tips For You Move closer to and look at the speaker Sit face to face in a quiet room Try different locations to find the best place to listen Minimize distractions Background noises may be frustrating at first remember you have not heard them for a while Let others know what you need keep in mind that peopl...

Page 30: ... that they Get your full attention before beginning to speak Look at you or sit face to face in a quiet room Speak clearly and at a normal rate and level shouting can actually make understanding more difficult Rephrase rather than repeat the same words different words may be easier to understand Minimize distractions while speaking ...

Page 31: ...turbance Your hearing aids should not be worn during an MRI procedure or in a hyperbaric chamber Your hearing aids are not formally certified to operate in explosive atmospheres such as may be found in coal mines or certain chemical factories Your hearing aids are classified as a Type B applied part under the IEC 60601 1 medical device standard Your hearing aids should be stored within the tempera...

Page 32: ...re operating normally WARNING Use of accessories components or replacement parts other than those provided by the manufacturer of your hearing aids could result in increased electromagnetic emissions and decreased electromagnetic immunity and could result in degradation of performance WARNING If Portable Radio Frequency communications equipment is used closer than 30 cm 12 inches from your hearing...

Page 33: ...i Audiometric air bone gap equal to or greater than 15 decibels at 500 Hertz Hz 1 000 Hz and 2 000 Hz vii Visible evidence of significant cerumen accumulation or a foreign body in the ear canal viii Pain or discomfort in the ear IMPORTANT NOTICE FOR PROSPECTIVE HEARING AID USERS Good health practice requires that a person with a hearing loss have a medical evaluation by a licensed physician prefer...

Page 34: ... supplemented by auditory training and instruction in lip reading In most cases infrequent use of a hearing aid does not permit a user to attain full benefit from it Some hearing aid users have reported a buzzing sound in their hearing aid when they are using mobile phones indicating that the mobile phone and hearing aid may not be compatible According to the ANSI C63 19 standard ANSI C63 19 2007 ...

Page 35: ...should be used in a tinnitus management program for relief of tinnitus Multiflex Tinnitus Technology generates a broadband white noise signal that varies in frequency and amplitude These characteristics are adjustable by the hearing care professional and are specific to the prescribed therapy designed by the professional for the patient s needs and comfort The patient may have some control of the ...

Page 36: ...nology may provide temporary relief of your tinnitus PRESCRIPTION USE ONLY CAUTION Federal law restricts this instrument to sale by or on the order of a doctor audiologist or other hearing care practitioner licensed to dispense aids in your state The use of any sound generating tinnitus therapy device should be only on the advice and in consultation with your audiologist or hearing care practition...

Page 37: ...aring care professional has set the hearing aid at levels that exceed your comfort level Important notice for prospective sound generator users Good health practice requires that a person with tinnitus have a medical evaluation by a licensed physician preferably a physician who specializes in diseases of the ear before using a sound generator Licensed physicians who specialize in diseases of the e...

Page 38: ...s hearing aid model has been tested to and has passed the following emissions and immunity tests IEC 60601 1 2 radiated emissions requirements for a Group 1 Class B device as stated in CISPR 11 RF radiated immunity at a field level of 3 V m between 80 MHz and 2 7 GHz Immunity to power frequency magnetic fields at a field level of 3 A m Immunity to ESD levels of 8 kV conducted discharge and 15 kV a...

Page 39: ... not responsible for any radio or TV interference caused by unauthorized modifications to this equipment Such modifications could void the user s authority to operate the equipment Hereby Starkey Hearing Technologies declares that the products listed at docs starkeyhearingtechnologies com are in compliance with the essential requirements and other relevant provisions of Directive 2014 53 EU A copy...

Page 40: ... 2018 Starkey Hearing Technologies All Rights Reserved 86141 007 4 18 BKLT2993 00 EE XX ...

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