https://www.starmicronics.com/support/
Rev. 1.8
Page 1: ...THERMAL PRINTER TSP800II SERIES Hardware Manual...
Page 2: ...sed in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which...
Page 3: ...nie o zhode Vastavusdeklaratsioon Atbilst bas deklar cija Atitikties deklaracija Dikjarazzjoni ta Konformit Declara ie de conformitate Dearbh Comhr ireachta http www starmicronics com support mannualf...
Page 4: ...of this manual in any form whatsoever without STAR s express permission is forbidden The contents of this manual are subject to change without notice All efforts have been made to ensure the accuracy...
Page 5: ...oth Interface Models only 19 3 8 Setup Precautions 24 4 Consumable Parts 26 4 1 Thermal Paper Roll 26 4 2 Thermal Label Paper Roll Tack Label Paper 28 5 Control Panel and Other Functions 31 5 1 Contro...
Page 6: ...your printer depend on your printer configuration Fig 1 1 Unpacking If anything is missing contact the dealer where you bought the printer and ask them to supply the missing part Note that it is a go...
Page 7: ...exposed to direct sunlight 5 Make sure that the printer is well away from heaters and other sources of extreme heat 6 Do not locate the printer in a badly ventilated or dusty environment 7 Make sure...
Page 8: ...ephone Power connector For connection of the AC adapter Never unplug the AC adapter while the printer is on Printer cover Open this cover to load or replace paper Cover open lever Push this lever in t...
Page 9: ...ble to a parallel port of your PC 3 1 2 RS 232C Interface Cable Connect the RS 232C interface cable to a RS 232C port of your PC 3 1 3 USB Interface Cable Connect the USB interface cable to a USB port...
Page 10: ...he power cable plug is disconnected from the AC outlet 3 2 1 Parallel Interface Cable 1 Make sure the printer is turn off 2 Affix the ferrite core onto the cable as shown in the illustration 3 Pass th...
Page 11: ...ned off Also make sure the power cable plug is disconnected from the AC outlet 2 Connect the interface cable to the connector on the rear panel of the printer 3 Tighten the connector screws 3 2 3 USB...
Page 12: ...hen an Ethernetcableisnotconnectedtoit thePOWERandERROR lamps are simultaneously turned on and off at 2 second in tervals to indicate the disconnection Be sure to connect the Ethernet cable from a PC...
Page 13: ...ected from the AC outlet 1 Connect the AC adapter to the power cable Note Use only the standard AC adapter and power cable 2 Connect AC adapter to the connector on the printer 3 Insert the power cable...
Page 14: ...t you unplug the printer from the power outlet whenever you do not plan to use it for long periods Because of this you should locate the printer so that the power outlet it is plugged into is nearby a...
Page 15: ...our needs CAUTION Make sure that the printer is turned off and unplugged from the AC outlet and that the computer is turned off before making connections 1 Connect the peripheral drive cable to the co...
Page 16: ...n the CLOSE position 2 Set the paper roll in the direction as shown and pull on the leading edge of the paper towards you Note Make sure not to pass the paper under the tension bar In the following co...
Page 17: ...the procedure indicated below The tension bar unit is unnecessary when using thermal label paper roll tack label paper Paper thickness between 65 m and 100 m Necessary Paper thickness between 100 m a...
Page 18: ...idth paper roll width change the printer utility s memory switch setting For details see the printer utility help Note After using a paper roll with a width of 79 5 mm do not change to a paper roll wi...
Page 19: ...hile data is sent 5 Connect to the printer from the master device application and perform printing If the printing is successful the pairing process has been completed Pair the printer with the master...
Page 20: ...rinter is equipped with the Auto Connection function that automatically requests a con nection from an upper level iOS device that was connected to the printer last time The default setting of this fu...
Page 21: ...evice Changing the connected master device Disconnect the Bluetooth connection in such a way as to turn OFF the power to the upper level device automati cally connected Then establish a pairing with a...
Page 22: ...LEDs on the front of the printer flash If you press the RST button when the printer is placed upright place it horizontally again while the LED is flashing 3 The following information is printed After...
Page 23: ...successful Turn off the printer s power and then try again from step 1 4 Turn off the printer s power switch and delete the pairing setup with the higher ranked device Note1 In step 2 if you do not ho...
Page 24: ...rinter is in operation You must open the printer cover to replace paper However because the cutter blade or tear bar is lo cated inside of the cover be careful not to bring your face and hands too clo...
Page 25: ...the following maximum ion densities 500 ppm of Na 150 ppm of K and 300 ppm of Cl For details on recommended thermal paper see the following webpage https www star m jp prjump 000089 html CAUTION Wirel...
Page 26: ...nter fire or electric shock 4 1 Thermal Paper Roll 1 Paper roll specification Width 111 5 0 5 mm or 79 5 0 5 mm Outer roll diameter 100 mm or less Take up paper roll width 112 0 3 1 mm or 80 0 5 1 mm...
Page 27: ...ective Print Width Paper Width mm Right Left Margin mm Effective Print Width mm Number of Print Columns 12 24 Font 115 5 0 5 4 104 69 79 5 0 5 4 72 48 Left Margin Right Margin Effective Print Width Pa...
Page 28: ...ness Max 150 m Core outer inner diameter core inner diameter 25 4 1 mm core outer diameter 32 1 mm Printed surface Outer edge of roll Tail end handling Do not use paste or glue to secure the paper rol...
Page 29: ...Base material label paper Printing direction Black mark back of diagram PCS 0 90 minimum 5 1 Detailed Diagram of Effective Printing Range 3 Bottom margin 2 5 2 5 0 5 3 Top margin 5 Left margin 3 Right...
Page 30: ...5 Cut position Printing line Black mark sensor Approx 14 Approx 14 Effective printing range Min Label Pitch Cut Position Printing Line Black Mark Sensor s Positional Relationship 24 Cut position Print...
Page 31: ...d ON Flashes orange lamp at 1 second intervals Indicators show that the paper end is approaching but the printer continues to print Black mark paper size error ON ON Orange Recovered by loading a new...
Page 32: ...range lamp at 1 sec ond intervals This is not a recoverable error Head thermistor error OFF Flashes Red lamp at 1 5 sec ond intervals This is not a recoverable error Power voltage error OFF Flashes Or...
Page 33: ...aper roll you are using However for vertical or wall mount use keep the adjuster fixed to level 3 without changing its position 1 Open the printer cover 2 Determine the diameter of the paper roll you...
Page 34: ...vel 3 65 36 40 44 2 8 6 4 10 4 75 2 4 5 5 9 0 85 2 1 4 9 7 9 95 1 9 4 4 7 1 105 1 7 4 0 6 4 130 1 4 3 2 5 2 150 1 2 2 8 4 5 Note 1 The adjuster is factory set at level 1 on the horizontal layout and l...
Page 35: ...the paper with the printer cover closed Note 2 If label paper gets jammed the glue from the labels could stick to the parts If this occurs make sure to wipe them clean of the glue 4 Position the pape...
Page 36: ...clean of the glue that may have accumulated Note 1 The thermal head is easily damaged so clean it with a soft cloth taking care not to scratch it Note 2 Do not attempt to clean the thermal head immedi...
Page 37: ...https www starmicronics com support Rev 1 8...
